Ratings based on 743 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Northern New Jersey
Better-than-home hotelPosted Oct 28, 2015
Pros: I LOVED the indoor pool. The bar, while a tad pricey, had a solid selection from which to choose.
Cons: The hotel food was very expensive. I would have loved to order some room service or eat in the restaurant, but it was just too expensive.
Location: The hotel is within walking distance of some good restaurants, within easy driving distance of Boston proper, and is set back from the road's bustle.
The staff was great, very polite, friendly, and helpful. The indoor pool was a lot of fun and the hotel was beautiful and elegant. The room was quiet and the beds were incredibly comfortable; I slept better there than I do at home. The room was well-arranged. For a room with two double beds, it felt quite spacious. The bathroom was clean and there were floor restrooms in addition to the single room bathrooms, which makes things more convenient for large parties. *I was in town to visit a friend who attends Boston College, but there was a wedding and a gala at the hotel while I was there and I think the conference room space would make it a good location for business as well as pleasure.
for Everyoneby A verified traveler from Maryland
Felt Like HomePosted Oct 28, 2015
Pros: It was roomy, classy and always busy so it didn't seem oddly empty.
Cons: The parking garage....
Liz, Ellie, Kelly and Kevin went above and beyond every day during my 2 week stay to keep a smile on my face and be sure I was comfortable. At the end of a rough work day their warm greetings and passing conversations are what made the difference in my stay. The hotel is beautiful and so clean-I loved that I was able to opt out of housekeeping every night, too. Ruby in the Sheraton Club was just as amazing and kept me laughing when I went up for my evening coffee. I cannot say enough good about the staff-they made my stay and are the reason I will be coming back to the Sheraton in Needham.
for Everyoneby A verified traveler
Good value, excellent poolPosted Oct 23, 2015
Very nice place, comfortable and spacious rooms. Breakfast buffet was underwhelming. Also a decent distance from Boston.
for Everyoneby A verified traveler from hartford, CT
BusinessPosted Oct 18, 2015
Good experience, excellent staff , good value Good experience, excellent staff , good value Good experience, excellent staff , good value
for Everyoneby A verified traveler from Naples FL
Comfortable stayPosted Oct 17, 2015
Pros: Room was extremely comfortable.
Cons: Parking system. Could never get my room key to swipe in the parking garage.
Location: Panera Bread, Chipoltle and a great Irish Pub and restaurant called Dunn Gaherin's just a short drive. Cutler Park is one mile away for a great hike.
I stayed for only one night, but found the location perfect for a business meeting in Newton. I loved the comfort of the room, the desk area was comfortable for doing a bit of paperwork and the bar/dining area was very convenient and fun.
for Everyoneby A verified traveler from CT
Nice hotel close to Boston schools.Posted Oct 13, 2015
Pros: The room was very nice but it was not a standard room it was a jr suite. A lot of room was very nice but the toilet flush was extremely loud.
Cons: Noise of the toilet.
Hotel was very nice. A bit expensive for one night but we really enjoyed the breakfast that was included with the room price. I am glad we were not charge for the parking.
for Everyoneby A verified traveler
Posted Oct 11, 2015
Very nice hotel i would come again the only issue was the breakfast not really good
for Everyoneby A verified traveler from New Jersey
Very nice hotelPosted Oct 10, 2015
Very nice hotel with friendly staff. Rooms were a good size and very clean. Nice lobby bar area
by A verified traveler from m
Little sleepPosted Oct 7, 2015
The mattress was awful. Old and saggy and not what I am used to sar a Sheraton. Got little sleep. When I told the manager he was empathetic and bought me a coffee and a banana complimentary! Wow that was big of him
for Everyoneby A verified traveler from Massachusetts
I will recommend this hotel.Posted Oct 5, 2015
The hotel is clean and the staff was nice. The only disappointment was i was promised a king bed when I get to the room it was 2 full beds. Other than my stay was fine. I will recommend this hotel