Ratings based on 499 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
for Couplesby A verified traveler
Posted Aug 5, 2015 on Hotels
for Couplesby christina from Whitby
nice hotelPosted Aug 3, 2015 on Hotels
We stayed just 1 nite and it was nice. The room was large and the fridge was a nice touch! I also used the pool briefly and found it refreshing. I myself found the restaurant a bit pricey, we ate our dinner and breakfast at little shops around the beach. I would stay at this property again, it was quaint and the price per night was more then reasonable.
for Everyoneby A verified traveler from Colorado
Simply heavenlyPosted Aug 3, 2015
Pros: Everything is awesome- there's even entertainment a couple nights a week- everything from reggae music to trivia games.
Cons: Slow season is summer so if construction projects bother you might not want summer. However they curtain off the construction site and only work 9-5.
Location: Middle of the beach and widest section of beach. Take a glass bottom boat to snorkel at the offshore reef. The reef is the best- lots of life!
Sun, Sand Fun, Food- simply the best vacation we've had. Coco is right in the middle of the beach and if you wish you never have to leave your spot in the shade. Fresh fruit, juices, and the best grilled lobster we ever had, are all brought to you In your lounger by the local vendors who walk the beach. Coco's restaraunt is open air and is on the beach too. The menu is a lovely mix of American-Jamaican foods, and is fresh and tasty. Rooms vary as the hotel has a modern wing with fresh new rooms and less foliage. We stayed in the older section in a deluxe category room. We had a private patio with chairs and a table surrounded by flowering trees. At night we were serenaded to sleep by crickets that don't sound like American crickets- more of a bird chirp- very soothing. Whichever room you get you are never more than a short stroll to the beach and the grounds are lovely.
for Couplesby Dale
Posted Jul 21, 2015 on Hotels
for Personal Eventby Nicole from New York
Can't wait to go backPosted Jul 7, 2015 on Hotels
Great place! Room, food, beach all beautiful!
for Couplesby Elizabeth from Fort Edward NY
Stay at CocoLaPalm you won't be disappointed.Posted Jun 29, 2015 on Hotels
Fantastic hotel, nice spacious rooms, in room safe for no extra charge, friendly staff, beautiful well kept grounds,the food in the restaurant was delicious they will also bring your meal to your room. Location, location, location and this hotel has it , short walk to many yummy restaurants or an inexpensive cab ride to the West end. We will be back.
for Everyoneby A verified traveler from Ontario Canada
Great spot on the beachPosted Jun 29, 2015
Staff was great...rooms were clean and updated...staff constantly maintaining the grounds ... food wasnt the best and was pricey. ..would definately stay again
by A verified traveler from New York
Close to beach but with poor servicePosted Jun 3, 2015
Pros: Close to the beach.
Cons: The service. And their technology
We had changed a reservation there, and they misplaced our paperwork. They made us call Expedia to verify that we did pay already. Expedia talked to the staff, and figured everything out. Then, the staff tried to make us pay for that phone call. We refused, since misplacing the paperwork was their error. We had breakfast at the restaurant. Service is so slow, its almost impressive. The second day we waited for one hour for a plate of bacon, eggs, and the bread basket. Nothing came. Seriously, nothing, not even coffee. Finally, we gave up and left, and when we told our server that we were leaving, he rudely asked us why. We told him we just didn't have that kind of time.
for Familiesby A verified traveler
Amazing Beach and friendly ServicePosted Jun 2, 2015 on Hotels
Beach was amazing, breakfast was good but they need to improve dinner menu. Overall experience was good
for Everyoneby A verified traveler from Houston, Texas
The staff was extremely hospitable.Posted May 29, 2015
Pros: The hotel was relaxing and the food was really good.
Cons: New beach and pool towels
The bartender was easy to talk to and provided really good service. The front desk was extremely helpful with getting me situated in my room and they were very helpful with an issue I had where my ride to airport left me and they made certain another ride was sent for me and I was able to make to the airport and catch my flight on time. I was also very impressed with the leadership team and how they were accessible at all times, and I enjoyed their weekly party for the guests on Monday night.