Ratings based on 49 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from mayland
Quiet stayPosted Sep 7, 2015
The staff was friendly but I stayed at the property during the off season so there was no chef on the premises at the time and some renovations being done as well. I stayed in the Penthouse and it was beautiful but the air conditioning unit did not work so it was uncomfortable.
for Familiesby nick from Toronto
Amazing stay in NegrilPosted Jun 17, 2015 on Hotels
Great stay, amazing location and and overall fantastic trip to Negril. We stayed in room 11 which was a 3 bedroom on the cliffs apartment and the only feedback i would provide would be that only having one AC upstairs meant the room stayed relatively hot. We were given a Fan for downstairs which was great but it was still very warm inside. The AC was also turned off every day when we were out of the hotel so when we returned late at night the room was exceptionally hot.
for Couplesby Crystal from Canada
PeacefulPosted Apr 28, 2015 on Hotels
Tina did it again, she is amazing!!! We got married one year ago she pulled off the most beautiful wedding, elegant, classy & gorgeous!!! We came back to celebrate our 1yr anniversary Tina is awesome, she makes sure you are on vacation having a great time, we will be back shortly. We soon come
for Couplesby A verified traveler from Europe
RelaxingPosted Mar 1, 2015
Pros: Set-up / lay-out of the property was very good. Swimming possibility.
Cons: Food offering. Slippery stairs. Soundproofing.
Nice, relaxed, up-market atmosphere inside the walls.
by A verified traveler from Pa.USA
BUDGET RESORT/MOTELPosted Feb 14, 2015
Pros: Staff was friendly,contrary to other reviews,the restaurant was fairly priced with clean amenities and good food.
Cons: Pay attention to detail!Rusty rails,crumbling concrete,trash,and CLOSE THE GATES AT NIGHT!
Location: WATCH YOUR CREDIT CARD !Try to use cash.
I have been going to Negril since 1972.This was ultimately the worst visit ,mainly due to the expansion ?migrationof Seven Mile Beach to a once serene "West End" AKA" the cliffs"We were unaware that the deluxe seawiew rooms (#2)were only accessable thru a pair of crumbling steps,rusty rail,and walkway next to the road.Once entering a Spartan room,with a shaky door lock,the balcony was nice,but aside from the staff that did their best with this TINY motel/resort,the place really is pays no attention to detail.Sewage dumps into the sea,providing a foul odor,although you can't really hear the waves crash unless you overpay for the penthouse/Cliffside suites.There just isn't any perspective unless you stand over the wall!Road noise all night really killed the deal.Trash,concrete structures unfinished,were unsightly.Very unsatisfactory accomodations.Go further down the West End and it is unbelievably superior.Would not only not recommend,but would RUN AWAY!
for Couplesby A verified traveler
Posted Feb 7, 2015
Hotel is located with wonderful view of ocean and cliffs, but very close to a noisy and busy road. Snorkeling in front of Hotel is very good.
for Everyoneby A verified traveler from Jersey
5 star ViewPosted Jan 26, 2015
Pros: The hotel staff were very nice and helpful. The view is awesome too
Cons: The hotel needs updating as mentioned above.
Location: Close walking distance to food, shops other hotels, downtown and the beach.
Great view of the sea with safe access to the cliffs from almost every room. Hotel could use improvements and they were doing some construction during our stay. In my opinion they shouldn't do construction during peak season (some mornings they were hammering and using power saws at 8am). I don't want to write a negative review because I love Negril and the people of Negril so this is just my personal opinion. With a little love and attention this place can be 5 stars with their real estate. PROS: VIEW FRIENDLY AND ACCOMMODATING STAFF CLEANLINESS (ROOM, GROUNDS AND POOL) PEACEFULNESS EASY ACCESS TO SEA CONS: NON-WORKING HOT TUB POOL COULD USE PAINT JOB ICE WAS NOT AVAILABLE DURING OUR STAY FOOD & BEVERAGE WERE EXPENSIVE FOR WHAT YOU GET (IE. SMALL TEACUP OF COFFEE FOR $5?!) BREAKFAST WAS EXPENSIVE COMPARED TO OTHER HOTELS ($35-40 A DAY FOR 2 PEOPLE).
for Everyoneby A verified traveler from Chicago
Very nice get away and location on the cliffsPosted Jan 15, 2015
Pros: Location is nice for the cliffs. Food was great but with so many options we only eat a few times there.
Cons: The pool and the hot tub should be fixed. Breakfast could have been a little better.
It was a nice stay with some great staff. The food was wonderful. I wish the pool was a little better and the hot tub was not working. The place could use some simple repairs and improvements but had wonderful character. I also with there were a few more guest to hang with but a nice get away.
for Familiesby A verified traveler
Home Sweet HomePosted Jan 12, 2015 on Hotels
The room was very spacious and clean. Nothing fancy. Basic. THe beds were a little uncomfortable and I thought the steps/ladder leading to the loft bedroom was a little dangerous. The veiw from the room was great but still would have liked curtains. Very close to the beach. Very friendly staff.
by A verified traveler from Richmond VA
Nice hotel on the rocky shore of NegrilPosted Jan 2, 2015
Pros: Picturesque location
Cons: Basic hospitality - water, coffee, working appliances!
Location: Negril only has the beach, and Rick's cafe to watch the waves on the rocks. Enjoy most time on the beach, and enjoy the scary jumps off the rocks!
AC did not work - the maintenance guy took the trouble to get us another room. The "hot tub" was COLD - we were lamely told it would take 30 mins to warm up - pipe dream! Mediocre coffee next morning was $2 a cup. Nearby small local restaurant 1 km north was the saving grace - nice Jamaican food! Known as Cool Spot.