Ratings based on 144 Verified Reviews

4.0 out of 5
54% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Jun 12, 2019
My stay was wonderful. When I first Arrived there was a mixup with the room, however this was sorted out ASAP. I was assigned a personal concierge because I booked through Expedia, this was a wonderful bonus. The property itself is beautiful, there are numerous restaurants and bars, various water activities and lot a fun events daily. The staff are pleasant.
Comment from Hotel Management
Jun 12, 2019 by Management Team, Hotel Management
Dear Valued Guest, Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us. We are delighted to view your comments highlighting our beautiful property, the variety of restaurants and bars, daily activities and pleasant hosts. It was a pleasure hosting you and we hope to welcome you again for another memorable vacation experience. Regards, Royalton Negril Management Team.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 9, 2019
5 out of 5
by A verified traveler from Terre Haute,IN

Posted Jun 8, 2019
BEST Customer Service BEST room view BEST restaurants BEST room service BEST Carribean beach BEST coffee shop BEST room view BEST Carribean beach
Comment from Hotel Management
Jun 10, 2019 by Management Team, Hotel Management
Dear Valued Guest, Thank you for choosing Hideaway at Royalton Negril for your recent vacation and taking the time out to share your feedback with us. We are delighted to view your comments highlighting our customer service, beautiful beach, restaurants and views from the rooms. It was a pleasure hosting you and we hope to welcome you again for another memorable vacation experience. Regards, Royalton Negril Management Team.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 8, 2019
5 out of 5
by A verified traveler from ARKANSAS

Posted May 25, 2019
THE BEACH WAS VERY CLEAN AND HAD ADEQUATE SEATING AND SHADE. THERE WAS NEVER AN ISSUE WITH FINDING A BEACH CHAIR CLOSE TO THE WATER.
Comment from Hotel Management
May 27, 2019 by Management Team, Hotel Management
Dear Valued Guest, Thank you for choosing Royalton Negril for your recent vacation and taking the time out to share your experience with us. We are delighted to view your comments highlighting the cleanliness of our beach and the adequate seating and shade. It was certainly a pleasure hosting you and we hope to welcome you again for another memorable vacation experience. Regards, Royalton Negril Management Team.
5 out of 5
by A verified traveler

Posted May 23, 2019
We really enjoyed our stay at Royalton Negril. I will like to give a special thank you to Esther Beckles for her warm welcome. She ensured we had a smooth check-in, answered any questions we had, and checked on us daily! We have to also thank our wonderful bartenders Franklyn, Jovian, Shamon, Cleaon, Cedrick and many more. The VibeTeam was super amazing and talented! Enjoyed learning new dance moves from Trey, Romaine and the others. I will like to thank our cabana hop Omar for all his help and making sure we enjoyed our vacation. I really appreciate our housekeeping staff for making sure we had towels and wash clothes and anything else we needed. Royalton Negril has made its way to the top of my favorite vacation venues and we all look forward to visit again in the near future!
Comment from Hotel Management
May 23, 2019 by Management Team, Hotel Management
Dear Valued Guest, Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us. We appreciate your comments highlighting the hospitality of our hosts, especially those mentioned in your comments; they will be acknowledged for their exceptional service. It was a pleasure hosting you and we hope to welcome you again for another memorable vacation experience. Regards, Royalton Negril Management Team.
5 out of 5
by A verified traveler

Posted May 19, 2019
The property is amazingly gorgeous! We stayed in the presidential suite which can sleep up to 8 people. It was only 3 of us. We ate lunch and breakfast at the diner daily where you can find all kinds of cuisine to fit your palettes. Overall my stay was everything and I can’t wait to return.
Comment from Hotel Management
May 19, 2019 by Management Team, Hotel Management
Dear Valued Guest, Thank you for choosing Royalton Negril for your recent vacation and taking the time out to share your experience with us. We appreciate your comments highlighting our gorgeous property and your amazing experience whilst vacationing with us. It was a pleasure hosting you and we hope to welcome you again for another memorable vacation experience. Regards, Royalton Negril Management Team.
5 out of 5
by A verified traveler

Posted May 14, 2019
Loved the beach room and employees. Courtney the lifeguard is one of the hardest workers!
Comment from Hotel Management
May 15, 2019 by Management Team, Hotel Management
Dear Valued Guest, Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us. We are delighted to view your comments highlighting our beach, room and the hospitality of our hosts, especially Lifeguard Courtney who contributed positively to your trip; he will be recognized for his exceptional service. It was certainly a pleasure hosting you and we hope to welcome you again for another memorable vacation experience. Regards, Royalton Negril Management Team.
5 out of 5
by A verified traveler from Timmins, On, Canada

Posted May 7, 2019
We loved the resort, the people, the service. We want to especially want to thank Davianna for her great service and all the help she gave us during our stay. We will definitely be returning and recommending the Royalton Negril resort to our friends and family
Comment from Hotel Management
May 8, 2019 by Management Team, Hotel Management
Dear Valued Guest, Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us. We appreciate your comments highlighting our resort, the hospitality of our hosts, especially Concierge Agent Davianna who contributed positively to your stay; she will be recognized for their exceptional service. It was certainly a pleasure hosting you and we hope to welcome you again for another memorable vacation experience. Regards, Royalton Negril Management Team.
5 out of 5
by A verified traveler

Posted May 7, 2019
awesome place, highly recommend to anyone. loved it
Comment from Hotel Management
May 7, 2019 by Management Team, Hotel Management
Dear Valued Guest, Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us. We appreciate your comments highlighting our awesome resort. It was a pleasure hosting you and we hope to welcome you again for another memorable vacation experience. Regards, Royalton Negril Management Team.