Clean, Modern Hotel on the beach.
Posted Oct 2, 2016
Did not receive a warm welcome as the reception was a little pre-occupied on the telephone. Was however, treated with an option of rum punch or punch. A reservation was made for two rooms, but was a little disappointed that they were not located next door. Rooms were very modern, great shower, but the bed was extremely hard. A call was made to room service, who provided an extra mattress. The room had some small bugs mainly in the bathroom, which ended up in the bed. The beach area was clean and will equipped with towels and lounge chairs. Breakfast included a continental breakfast (fruit, orange juice or pineapple juice, toast and a muffin) which was delicious. We also ordered from the menu but was a little disappointed that the order took over an hour because it was made from scratch. The stay was worth the dollars spent and the hotel was located close to many shops and restaurants.
Comment from Hotel Management
Oct 26, 2016 by sandy, Hotel Management
Thank you for your candid feedback of your recent vacation at our hotel. Your review is extremely valuable to us, as this is what allows us to improve on our weak areas + strengthen the better ones. We are truly sorry you did not enjoy your stay in its entirety. We greatly appreciate your comments about aspects of your check-in + the breakfast service. However, it is a pleasure to announce that we have implemented more training sessions in these areas.
Thank you once more for vacationing with us as we look forward to better serving you in the future.