Sundeck

Reviews of Tensing Pen Hotel

4 out of 5
Tensing Pen Hotel
West End Road, P.O. Box 3013, Negril, Westmoreland

Reviews

9.6

Exceptional

Rating 10 - Excellent. 168 out of 210 reviews" "
Rating 8 - Good. 33 out of 210 reviews" "
Rating 6 - Okay. 5 out of 210 reviews" "
Rating 4 - Poor. 4 out of 210 reviews" "
Rating 2 - Terrible. 0 out of 210 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an amazing experience - Tensing Pen!
Tensing Pen was by far one of the best resorts we have ever stayed at. The staff and team at the resort were friendly and personal. I went for my birthday and they all wished me warm wishes on the day. They went out of their way to make us feel like valued guests, something you don’t experience at a large resort. Their accommodations are wonderful and the location is a dream. From check in, to dinner to hanging out by the pool at the resort, truly an experience we will never forget. The Tensing Pen resort is the best out there.
Stayed 2 nights in Nov 2023

10/10 Excellent

Vincent

Stayed 2 nights in Nov 2023

10/10 Excellent

Chrystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone extremely help and nice, would recommend 10/10
Stayed 3 nights in Aug 2023

10/10 Excellent

Nadira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about Tensing. It took me 3 weeks to find this place. The hotel staffs were excellent including our driver Tony. My hubby and I had a wonderful time and the scenery is so beautiful. Thanks guyssss !!!! Def gonna recommend you guys to our friends and family
Response from Tensing Pen Hotel on Apr 29, 2023
Thank you Nadira for this lovely review! It was a pleasure having you with us. We hope to see you again in good health.One Love

10/10 Excellent

CHERYL

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Enjoyed every part of this resort. Quiet, intimate, great food, beautiful grounds, amazing cliffs, no beach beggars, friendly staff, 3 beautiful dogs on site, snorkeling and bridge jumping! Just a great experience and I will definitely go back and recommend. If you are looking for a crazy drunken party scene you won’t find it here. If you want cheap all inclusive food you won’t find it here. This is a place to unwind and relax. Perfect for what we wanted.
Response from Tensing Pen on Apr 29, 2023
Thank you for your lovely review. It was a pleasure having you with us, at your “home away from home”, where Life is Simple.One Love

10/10 Excellent

CHERYL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing and chill atmosphere. Friendly and helpful staff.
Stayed 2 nights in Mar 2023
Response from Tensing Pen Hotel on Apr 29, 2023
Thank you for your review. Hope to see you again soon.One Love

10/10 Excellent

teresita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want peace and relaxation, this place is perfect. Great scenery, quiet and beautiful.
Stayed 3 nights in May 2022
Response from Crystal G.- Front Office Supervisor on May 10, 2022
Dear Teresita, Thank you for taking the time to post your heartfelt reviews. We appreciated having you and look forward to having you share with us soon in good health. Welcome to our Tensing Pen Family.

10/10 Excellent

CHANTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in, the staff, the premises were all amazing. I wish I stayed here for the entire trip but everyone suggested that I split the trip between the cliffs and the beach. Truth be told, when I booked, they only had one night available. It was worth it. My god what a beautiful place! The views, the food and the staff. I experienced some homophobia in Negril but not at Tensing Pen. So thank you! I will definitely be returning!
Stayed 1 night in Apr 2021
Response from Crystal G.- Guest Service Supervisor on May 16, 2021
Dear Anonymous, Thank you for taking the time to post your heartfelt reviews. We are truly elated you had a phenomenal time with you. At Tensing Pen we strive to ensure that each and everyone of guest is treated with the utmost care and concern you deserve. We look forward to the prospect of welcoming you home! when you shall be returning as family no longer a stranger. until then, positive energy and vibration! One love always!

8/10 Good

Verified traveler

Stayed 3 nights in Apr 2021
Response from Crystal G.- Guest Service Supervisor on May 16, 2021
Dear Anonymous, Thank you for making Tensing Pen apart of your getaway! One love!

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay very much!
Stayed 3 nights in Dec 2020

10/10 Excellent

Nita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
us Time
The Staff was Amazing. It’s a place to spend quality time with your partner. No, tv on the property made it easy to spend time
Stayed 2 nights in Oct 2020
Response from Tensing Pen Family on Oct 14, 2020
Dear Nita, It as a pleasure having you with us! We are glad you were able to enjoy the magic of relaxation, escape and wellness at Tensing Pen. We hope to see you again at your home away from home ingot health. One Love,

10/10 Excellent

Adrian, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am in love with this place and I cant wait to be back in Jamaica to stay there
Stayed 1 night in Jul 2020
Response from Tensing Pen Staff on Oct 10, 2020
Dear Adrian, It was wonderful having you with us! Thanks for the kind words. We can’t wait to see you again in good health and spirit!

8/10 Good

Danica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular Views
We typically stay on the beach when we visit Jamaica but I decided to try something new so we stayed West End side of Negril instead of 7 mile beach. It was my husband birthday celebration and we were NOT disappointed. We loved it!! The views were out of this world spectacular. The grounds were quiet and tranquil and full of trees and flowers. Our ocean view room was breathtaking. We watched the sunset from our balcony. We had trees surrounding our balcony so it felt like we were on a private island. Some additional details beds were super comfortable I personally hated the pillows because they were soft instead of firm. There was no TV in the room but we didn’t care. We wanted to relax. Bathroom was very spacious but water pressure not so great. My only complaint is against the food. I wasn’t impressed and to be fair my husband is a chef so my palette and standard is VERY high. I thought food was a bit overcooked for my personal taste. Otherwise staff was very friendly and helpful. I would definitely recommend staying here and we will definitely return. Bonus this location is walking distance to the famous Rick’s Cafe.
Ocean view from bridge
Outside shower
Front entrance
Day view from room
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely amazing property with attentive caring staff. This is my second trip to Negril and my first visit at this property and it will be where I return in the future. You are made to feel like family. You are close enough to 7-mile beach to get there via a short taxi ride, can walk to Rick's, and yet it feels isolated, peaceful, and quiet. Just perfect.
Stayed 5 nights in Dec 2019
Response from Crystal on Apr 13, 2020
Dear Anonymous, Thank you so very much for your kind review. This means the world to us. More so, it fills our hearts with much delight to know you had a phenomenal stay with us. Our guests are of paramount importance to us for without you this would not be possible. One of our ideals is to ensure each guest is treated with the utmost care and concern. Hence, the feeling of being family. We certainly look forward to have you sharing with us again. Blessings and love! Until your nest trip! :) Crystal Guest Service Supervisor

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
love it
we stayed here 3 days and left for our other resort...only to return 3 more times to tensing Pen to enjoy the property. They were so accomodating. This place has an amazing feel for it and never dissapointed us.
Stayed 3 nights in Nov 2019
Response from Datanya on Dec 31, 2019
Hello Todd, We are more than happy that you enjoyed your stay here at Tensing Pen it was a pleasure having you here and we look forward in welcoming you back to our beautiful property once more!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safely Cliff Jump and Snorkel in Paradise
AMAZING! You can't beat the natural beauty of these cliffs! Stay right on the water in a private bungalow among the trees and listen to the waves crashing into the cliffs, lulling you into sleep. Safely jump from these cliffs into crystal clear, warm Caribbean waters and snorkel with beautiful tropical fish. You're gonna love this unique boutique hotel that gives you unobstructed west-facing views of the sunset. Romantic, quiet, secluded, paradise.
Stayed 1 night in Nov 2019
Response from The Tensing Pen Family on Nov 25, 2019
Dear Elizabeth, Thank you for your kind review! Yes, Tensing Pen is definitely a hidden gem for discerning travelers seeking a secluded romantic escape from the ordinary. Our staff give every guest their undivided attention. We hope to have you with us again soon.

10/10 Excellent

Shaunette, Atlanta, Georgia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Stayed 4 nights in Nov 2019
Response from The Tensing Pen Family on Nov 25, 2019
Dear Shaunette, So happy you enjoyed your stay with us! Hope to see you here next year, in good health!

10/10 Excellent

Kert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
What can I say about this awesome hotel that other reviews haven't already said? Incredible service all around. Special thanks to Niney for the nature walk/tour and all of the great tips he gave us about native vegetation whenever we saw him. Great food at the on-site restaurant. Great service from the bar. Impeccable grounds. We stayed in the lowest priced garden view room which was awesome but wasn't very private as there was a walk-way right in front and we had to leave the shades/slats on the windows closed at all times. I highly suggest spending the extra $25 or so a night for an upgrade garden room which also have larger balconies and provide a bit more privacy. There are a few restaraunt options within walking distance including the famous Rick's Cafe. If you want a beach experience, it's a cab ride away to get to the beach for more restaraunt and shopping options. I'd suggest that if you have an extended vacation planned, spend 2-3 nights at a place on the 7 mile beach and wrap up with a week at Tensing Pen. Be aware that there are two large "house dogs", Tensing and Beezy, that roam the hotel freely but they are gentle and want to be everyone's friend. I just mention in case there are folks afraid of dogs that should be aware. We will definitely be back!
Stayed 8 nights in Nov 2019
Response from A-M on Nov 18, 2019
Dear Kert, Thank you for this wonderful review! Thank you for highlighting all the unique little touches that makes Tensing Pen the really special place it is. It quickly becomes your home away from home. We look forward to having you here next year! One Love

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is extremely unique and the best place to relax. The staff is amazing and the property is like no other. The views are breathtaking. We will definitely be back to Tensing Pen!!!
Stayed 3 nights in Oct 2019
Response from Datanya on Oct 10, 2019
Dear Anonymous, Thank you for staying with us and taking the time out to write a review. We appreciate your feedback and we are more than happy that you enjoyed your stay here. We look forward in exceeding your expectations for your next trip!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is exceptionally solicitous and welcoming. The grounds are idyllic and even the resident canines (Tensing and Beezy), two Rhodesian Ridgebacks are super friendly. I can't recommend this resort highly enough. My second time there, but not my last.
Stayed 6 nights in Oct 2019
Response from A-M on Oct 9, 2019
Dear Guest, Thank you for highlighting our wonderful staff and our residents Rhodesian Ridgebacks. We love treating our guests as family, and are glad you felt the love! Hope to see you again in good health. ~ One Love ~

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Simply beautiful! Pictures do not do it justice. I know views are amazing, but take the cheaper route and get A/C. In late September, it was still very hot.
Stayed 4 nights in Sep 2019
Response from A-M on Oct 9, 2019
Dear Guest, We appreciate you kind review. Thank you for taking the time to post it. Hope to have you with us again! ~ One Love ~

10/10 Excellent

Avril, New Jersey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing, beautiful, hospitable and friendly staff.
Stayed 3 nights in Jun 2019
Response from A-M on Oct 9, 2019
Dear Avril, Thank you for your kind words. We look forward to having you with us again! ~ One Love ~

10/10 Excellent

Karen, Massachusetts

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 2nd time coming to Tensing Pen and we are already planning to come back next year and stay longer!! At Tensing Pen you feel like family. The views are spectacular the rooms are gorgeous the food is amazing and the staff are warm and friendly. We love Tensing Pen and can’t wait to see you next year! wish we could give you more then 5 stars!!!
Stayed 5 nights in Aug 2019
Response from Crystal on Sep 7, 2019
Hello Karen, Thanks a million! for your awesome pic and fabulous reviews. It means the world to us when our wonderful repeat guest such as yourself can attest to the gem that Tensing Pen is. You are now a lifelong Penner and we certainly look forward to having you share with us, many more years to come. Love and light! Crystal

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful! We enjoyed ourselves..
Stayed 1 night in Aug 2019
Response from Crystal on Sep 7, 2019
Hello Anonymous, Thank you for taking the time out to post your sincere reviews. We appreciate this kind gesture ever so much. We are thrilled that you had an exceptional time with us and we look forward to having you share with us again in our little slice of paradise. One love from the rock! Crystal

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, secluded, amazing. A beautiful resort with exceptional staff and amenities. I could not have been happier.
Stayed 7 nights in Aug 2019
Response from Crystal on Aug 24, 2019
Hello Anonymous, Thank you so very much for taking the time to post your kind reviews we are most appreciative. We are so very thrilled that you had a phenomenal stay with us and we certainly look forward at the prospect of having you with us again. One love every time Crystal

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really a great resort to spend a few days or a couple of weeks. The location, the ocean from the cliffs, food and views are all fantastic. Somehow almost nobody swims in the ocean, so it feels like a private resort :)
Stayed 4 nights in Jul 2019
Response from Crystal on Aug 6, 2019
Hello Anonymous, Thank you for taking the time to post your kind reviews, we are truly appreciative. We are cognizant of the fact that, out of the many options you had we are humbled you chose us. We certainly look forward to having you share with us again in our slice of paradise. One love Crystal

10/10 Excellent

S.L, VA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and relaxing vacation! Will be back soon! Clean, wonderful staff!
Stayed 4 nights in Jul 2019
Response from Crystal on Aug 6, 2019
Hello S.L. We are so very honored that you took the time out of your busy schedule to post your heartfelt review. We are truly grateful that you had a wonderful experience and we certainly look forward to welcoming you back to our island paradise. Welcome to the exclusive club of Penners, welcome to family and lifelong friendships. One love Crystal

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent a day/ night at this charming and unique boutique hotel. The accommodations consist of separate cottages set on a windswept cliff with a fabulous restaurant and small infinity pool. There are several gazebos, hammocks and seating areas positioned to give excellent views of the sea and sky. The entire vibe is laid back and the staff are friendly and attentive. The rooms are beautifully furnished and always within earshot of the pounding surf. Two points to note. This is an adult hotel in that the stairs and facilities are not set for young kids and although there is access to the sea, sea bathing would be very risky. Aside from that it is a safe, relaxing and perfect get away location.
Stayed 1 night in Jul 2019
Response from Anne-Marie on Jul 17, 2019
Dear Tensing Penner, It was wonderful having you with us, and we are glad you enjoyed your stay. You came at a special time when we were honored by Travel+Leisure Worlds Best Awards as #76 in world Hotels, #5 in the Caribbean and #1 in Jamaica! Thank you for the kind words about our staff and amenities. Our staff is the reason behind our success. Hope to see you again in good health. ~ One Love ~

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful. I would absolutely recommend this place to anyone staying in Negril. Everything you need is onsight. The view is spectacular and the amenities are great.
Stayed 2 nights in Jun 2019
Response from Guest Relations on Jul 2, 2019
Dear Guest, It’s a pleasure to have had you with us at Tensing Pen Resort. Thank you for your kind review. We look forward to having you with us again, at your home away from home. ~ One Love ~

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this place is magical. Having stayed here nearly thirty years ago, it has only improved, but without losing its original charm. The staff are magnificent- beyond words - and greet you with a smile of real warmth. If you are looking for a beautiful, natural, and awe inspiring place to check out from the world, this is it.
Stayed 2 nights in Jun 2019
Response from Guest Relations on Jul 2, 2019
Dear Friends, What a pleasure to have you with here after a 30 year absence. Yes, every year, Tensing Pen improves ever so gently, while remaining true to its mission to be a magical place and a home away from home for all its lovely guests. We look forward to seeing you with us again soon. Till then, wishing you all the best. ~ One Love ~

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019
Response from Crystal- Guest Service Coordinator on Jun 28, 2019
Hello Anonymous, Thank you so very much for taking the time to post your review we are truly appreciative of this kind gesture. Thank you for choosing Tensing Pen as your ultimate getaway experience. We hope you had a wonderful stay and we look forward to having you with us again. One love from the rock! Crystal

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tensing Penn is a perfect resort for total relaxation. Stunning setting and beautiful accommodations.
Stayed 3 nights in Apr 2019
Response from Crystal- Guest Service Coordinator on May 28, 2019
Hello Diane, Thank you for taking the time to post your honest and positive reviews. We are so very appreciative of your kind words. We hope we have exceeded your expectations and your stay with us was a phenomenal one. Welcome to the exclusive Tensing Pen Club. We look forward to sharing many more experiences with you. One love from the rock !

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
R&R
Food was best along with the clear water. Outside shower was a surprise. Cleanliness and service were top notch. Would consider coming back.
Stayed 4 nights in Mar 2019
Response from A-M on Apr 2, 2019
Hello Francis, Thank you for the kind review. It’s been our pleasure having you with us.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoy staying here! Very private and a beautiful place!
Stayed 2 nights in Mar 2019
Response from Terrian on Mar 30, 2019
Thank you for choosing Tensing Pen and it was our pleasure hosting you. Have a wonderful day and looking forward to seeing you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2019

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Resort
Best hotel in the West End.
Stayed 7 nights in Mar 2019
Response from Terrian on Mar 18, 2019
Good morning Bradley, it was a pleasure hosting you and glad you enjoyed your stay with us. Have a wonderful day and looking forward to seeing you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you can’t relax here you have a major problem! Nice large rooms and good food. Beautiful setting.
Stayed 2 nights in Mar 2019
Response from A-M on Mar 5, 2019
Dear guest, Thank you for your lovely review! Great having you with us at Tensing Pen. One Love,

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The staff was very friendly and the property gorgeous and unique. For us perfect. If you are looking to be entertained by others this is not the place for you. It is a pretty quiet and relaxing place. Our only complaint was that the room is quite dark at night even worth the bedside tables on so if you want to read an actual book or newspaper it is a bit of a struggle to see it!
Stayed 3 nights in Feb 2019
Response from A-M on Mar 5, 2019
Dear Guests, Thank you for this great review! We will update the lightbulbs to give the rooms more light. Great to have you with us at Tensing Pen. One Love,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tensing Pen is on the cliffs of Negril. The sea is at your door and its sound is all over. Guests are in individual houses --- all with balconies most overlooking the sea. It is small, intimate, lovely, quiet and many guests have been returning for years. Staff is friendly - this is boutique and intimate, but not elegant or stiff. This is not a cookie cutter place. It is lovely.
Stayed 4 nights in Jan 2019
Response from A.M. on Jan 29, 2019
Dear Guest, We are grateful for your lovely review, thank you for taking the time to post it. We hope to have you with us again, at your home away from home!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was personalized and top notch... the complimentary beer stocked in the mini fridge in your room was a great and nice touch.
Stayed 1 night in Nov 2018
Response from Crystal on Nov 30, 2018
Dear Valued Guest, Thank you for making it Tensing Pen! We are happy that your stay with us was a phenomenal one and we look forward to having you share with us again. We are really appreciative of the time you took to post your reviews. We are humbled by it. Blessings and Love Crystal Guest Services Coordinator

10/10 Excellent

Jessie, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is awesome. You can jump off the cliffs and bridge and our room was like a tree house. Not your typical resort, by far. The locals at the bars across the street were fun, definitely had a great time there too. And Beezy is the best dog. Reminded me of my big pup back home. She was our tour guide when we got to the resort and slept in our room every night. She was always close by. Rick’s is about a 5 minute walk. Everything and everyone was perfect. The only thing I’d caution others about is our room did not have air conditioning, which was ok the first day and night but kinda irritating the next night when it was hotter and more humid. Beezy still didn’t mind though! We hope to visit again soon!
Stayed 2 nights in Oct 2018
Response from The Tensing Pen Staff on Oct 23, 2018
Dear Jessie, Thank you for your kind words about Tensing Pen, it was our pleasure having you with us. All our rooms have A/C except the Pillars treehouses. They only offer ceiling fan, standing fans and breeze from the screened in windows. We are glad to announce that these units will soon be remodeled to include A/C. Hope you give the Pillars another try next year, once the AC are in. Meanwhile Beezy was happy to have such loving friends to show around :)

10/10 Excellent

Kath, Easy coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinarily beautiful and natural setting Warm fun friendly staff Nice pool and gorgeous ocean swimming Great food ZERO nightlife down the west end! This romantic excape should not allow children then it would be perfect.
Stayed 1 night in Sep 2018
Response from ~ One Love, from the Tensing Pen Family ~ on Sep 25, 2018
Dear Kath, It was our pleasure having you with as at Tensing Pen, and dining at The Lodge Restaurant. We appreciate your kind feedback and hope to see you with us again!

8/10 Good

Karen

Liked: Staff & service
The staff is amazing! Shernette and Razor along with the office staff they were all fantastic. The room we checked into had a strong odor of smoke, after making staff aware we were moved to a new room. Tending Pen is lovely, however it is a little dated and could use some updates, but it wouldn’t keep us from staying there again.
Stayed 4 nights in Aug 2018
Response from Crystal- Guest Service Agent on Sep 11, 2018
Hi Karen, Thank you for taking the time to post your review. We appreciate your kind gesture. We are thrilled to know your stay with us was indeed a fantastic one and we do look forward to seeing you again. We strive to ensure that each of our guest request is met with utmost alacrity. We do realize their is always room for improvement and that is why your feedback is so very pivotal to our success. One Love from Tensing Pen "Where Life is Simple".

4/10 Poor

Shelley

Liked: Cleanliness
Disliked: Staff & service, room comfort
If you want slow service, go to this hotel. NOTHING moves quickly there but again it is Jamaica. The rooms have nothing in them but a bed and a bathroom. The room you get makes a big difference so know where you will be located. Some are almost streetside. Some are more quaint with porches and thatch roofing. The food is not good in my own personal opinion. The cliffs are cool but there is no sand anywhere which I missed. The dog on the property is low key but sits on all the chairs which I didn't like. The people working at the hotel know nothing about the hotel itself. They don't know why it is named what it is nor can they answer even general questions about it. Whatever you do, leave the hotel an browse the local area and no matter how long the drive, go see the other sights that you think would be fun to see. Most sight seeing places are 2-3 hour drives from this hotel.
Stayed 5 nights in Jul 2018
Response from Anne-Marie on Jul 31, 2018
Dear Shelley, We regret that Tensing Pen, as gorgeous and as exceptional as it is (voted #4 in the entire Caribbean and #1 in Jamaica by Travel+Leisure readers), did not suit your expectations. Hope the rest of your trip in Jamaica was enjoyable. ~ One Love ~

10/10 Excellent

Joao, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome. I would return for sure.
Stayed 1 night in Jul 2018
Response from Terrian on Jul 21, 2018
It was our pleasure hosting you and we are happy that you loved the place. Have a super day and looking forward to hosting you again

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diamond Life
This place is truly exquisite. Each room has a different name, offers a different experience, and will appeal to a different kind of guest. The Pillars have outdoor showers on the lower level and are equipped with a balchony overlooking the ocean. *Pine Pillar is the only one of the “Pillars” that has A/C. “Bungalow”, where we stayed, features a large patio, a queen-sized bed, and a moon roof. Save for the roof, it’s nestled mostly under a canopy of trees, near the “Garden” villas, and adjacent to “Long House”, which overlooks the cove and bridge. If you enjoy the sound of crashing waves at night, you’ll want to choose “Cove Cottage”. However, its proximity to the property’s most Instagrammable features (the cove and bridge) may attract loitering by scantily clad guests endeavouring to take photos of other scantily clad guests, from the vantage point of your room. Pros and cons. The staff were all courteous and accommodating. Unlike your average all-inclusive, you won’t spend 30-40 minutes in the lobby waiting to check in, and you won’t be subjected to solicitation or haggling by outside vendors on the beach. (There’s no beach here.) Tensing Pen was designed for the more discerning among us, and appeals to young professionals and empty nesters alike. We appeared to be the youngest guests present (late 20s, early 30s), and we didn’t come across anyone or anything that we found obnoxious. Our only regret was ‘not staying longer’.
Stayed 2 nights in Jun 2018
Response from Crystal- Guest Service Agent on Jun 30, 2018
Hello Craig, Thank you for making it Tensing Pen! We are thrilled to know you have a phenomenal stay with us. Thank you for taking the time post your kind reviews we are truly appreciative. Our synergy is like no other. We do strive to ensure our guest leave feeling like its the best vacation they have ever had. Looking forward to seeing you both in the near future. Where life is simple. One love from the rock