Ratings based on 633 Verified Reviews

4.0 out of 5
84% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Jun 20, 2018
Beautiful well maintained grounds... restaurant EXCELLENT...from wait staff and cooks to food. Fresh hot authentic, huge portions and very reasonable prices for breakfast. Having a coffee maker in the rooms (with no filters or coffee) is not so great if you have paid to have an upgraded room. I would pay more if I had to (for real coffee to be supplied) in lobby or room. That was my only inconvenience. Very professional hard working staff 😊. Everyone was lovely with my 4year old son.☺️
4 out of 5
by A verified traveler

Posted May 20, 2018
The head lady at the front desk(the one with a pony tail) had a little attitude because we didn’t understand a lot. Besides her the experience was AMAZING. I just have to say the security guards are 100% on their game. They made us feel so safe.
Comment from Hotel Management
May 22, 2018 by Ian H., Hotel Management
Thank you for choosing our resort. Your feedback gives us the opportunity to better improve our service. We are delighted to know that you had an overall amazing experience. We look forward to hosting you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Nice Chill Hotel

Posted May 19, 2018
This is a low key hotel that is close to the beach and near all the local action. I had a slight issue with the hot water in my room but honestly I enjoyed my trip so much I didn’t even care. This hotel let’s you vibe out however you want to. Come and enjoy.
Comment from Hotel Management
May 20, 2018 by Ian H, Hotel Management
Thank you for choosing us to be your vacation destination. We are delighted to know that you enjoyed your stay here with us. You are now apart of the Travellers family. Your feedback as it greatly appreciated. See you soon!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from New york

Perfect place to getaway

Posted May 9, 2018
This hotel has a great location on the beach! Room was super clean and modern. Staff was very friendly. And food and drinks were very good and reasonably priced. I would stay here next time!!!
Comment from Hotel Management
May 11, 2018 by Ian H, Hotel Management
Hi Cristina! Firstly, let me thank you for sharing your experience with us. We're delighted to know that it was as you described the "Perfect place to getaway'. Also, thank you for sharing these amazing photos. We look forward to hosting you in the future.
5 out of 5
by A verified traveler from Minneapolis

Posted May 6, 2018
Beautiful spot on the beach, walking distance to town. Restaurant is right on the water. Staff were uniformly friendly, warm, and courteous. We had a great time :)
Comment from Hotel Management
May 7, 2018 by Ian H, Hotel Management
Thank you for sharing your feedback with us. We are happy that you both enjoyed our facilities. It was a pleasure to have had you and we hope to welcome you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston, Ma

Posted Apr 28, 2018
My room was cleaned daily. The staff was very friendly and helpful. Trevor the driver was a great guide showing us the local places to dine and also for entertainment. Hotel food was good. As well as the adult beverages. Excuse the current construction I believe they are upgrading the lobby. Only downside would be the locals constantly trying to sell their products along the beach even after we made several purchases. I'd recommend Travellers we had an amazing time.
Comment from Hotel Management
May 1, 2018 by Candice M, Hotel Management
Hi Nikki, we appreciate you leaving us a review and for choosing our resort. It's a pleasure to know you enjoyed your stay with us. We look forward to welcoming you back for a more enjoyable experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Posted Apr 27, 2018
The management team went above to make sure that our stay was excellent any issue they will meet you in person to resloved the issue . The staff was very friendly and nice. I can wait to book my next Vacation . The food was very good. Thanks a million for making my stay amazing . 😊☺☺
Comment from Hotel Management
Apr 28, 2018 by Ian H., Hotel Management
We appreciate you leaving us a review. It's a pleasure to know that you basked in the true Travellers experience. I'm glad you enjoyed our food and felt welcomed by our friendly staff. Thank you for choosing our resort and we look forward to welcoming you back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Negril

Posted Apr 26, 2018
love the view food is great on the road and in the hotel everyone is very friendly
Comment from Hotel Management
Apr 29, 2018 by Ian H, Hotel Management
Hi! Thank you for leaving us a review. We are delighted that you enjoyed your stay. Thanks for sharing your pictures with us as well. One love Jamaica! <3
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 22, 2018
It was very nice. Breakfast was GREAT and the staff was very friendly. The beach was beautiful and the grounds were kept up nicely. Gym was ok.
Comment from Hotel Management
Apr 22, 2018 by Candice M, Hotel Management
Thank you for leaving us a review. I'm happy you had a great stay with us and enjoyed our food and property. We are in the process to start renovation work on our gym. Looking forward to welcoming you back for an even better stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

South on 7 mile

Posted Apr 16, 2018
Great location. Negril is my favourite part of Jamaica and a good jump off point for day trips. The hotel is good not great, but you obviously get what you pay for. It’s the staff that make it what it is. Friendly and outgoing, they’re always available to help. Keep in mind if you meet any overnight friends from outside Travellers you must clear them with security and check them in. I’ve stayed there twice now and I prefer the bungalow over the room. The beach and water are amazing. The Jungle night club on Thursday ( ladies night ) is a must. The whole town turns out. Always a great time in Jamaica.
Comment from Hotel Management
Apr 23, 2018 by Candice M, Hotel Management
Hi Tim, thank you for leaving us a review. We appreciate you taking the time to share with us the experience you had while staying at our resort. I'm glad you enjoyed your stay and we look forward to welcoming you back.