Outdoor pool, pool umbrellas, sun loungers
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Reviews of Xtabi Resort

3 out of 5
Xtabi Resort
Xtabi Resort Lighthouse Road, Negril, Westmoreland

Reviews

8.4

Very Good

Rating 10 - Excellent. 119 out of 274 reviews" "
Rating 8 - Good. 104 out of 274 reviews" "
Rating 6 - Okay. 26 out of 274 reviews" "
Rating 4 - Poor. 11 out of 274 reviews" "
Rating 2 - Terrible. 14 out of 274 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sudhakhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clif ocean pool view and garden
Stayed 1 night in Apr 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Great and wonderful place to unwind!
Stayed 5 nights in Mar 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay in the Garden of the God’s!
Stayed 6 nights in Mar 2024

6/10 Okay

Stephaney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cave sold the hotel for me watching the sunset the sea view hotel just outdated and old but still comfortable
Stayed 2 nights in Mar 2024

2/10 Terrible

Evan

Traveled with partner
Disliked: Property conditions & facilities
The room I rented had no ac or television. Cold water coming out the bathroom sink and shower. Me and my wife had to take cold showers. The safe in the room wouldn’t lock. We had to hide or bring our important documents with us everything we left the room. It’s in the 80s at night and all we have to keep ourselves cool is a ceiling fan.
Stayed 1 night in Mar 2024

6/10 Okay

Michael

Staff not friendly
Stayed 6 nights in Feb 2024

8/10 Good

Daniel

Liked: Cleanliness
The cliffs and the swimming are fantasic. Our room was basic with lots of deferred maintenance. We had exposed electrical wires on the front deck and no hot water. BUT, the view and location were fantastic. (if you like it rustic). The restaurant was so very slow as to create uncomfortable tension with the customers, but again...we were looking at the moon over the ocean. We slept with the doors open in the sea breeze and went for a swim in the moonlight. Please get the maintenance and hot water going and it will be a 5 star place at a reasonable price.
Stayed 1 night in Feb 2024

4/10 Poor

Leni

Traveled with partner
Disliked: Property conditions & facilities
The only positive about this place was that it was cheap and the room was fairly clean. It was farther from where we wanted to be than I realized - my bad. The room was across the street from the water, which was not clear when we booked, as the rooms shown in the ads are right on the water. The entry doors to the room had only a basic washroom privacy lock on them - nothing secure. I honestly thought that when we returned from dinner the room would have been broken into and ransacked because drug dealers were standing at the curb harrassing us as we crossed the street to the restaurant, so they knew our room was empty and there was no visible security. The room doors also had huge gaps around them, so privacy and noise were an issue. There were a few mismatched, disposable, bent and broken hangers on the rack. The water came out of the faucet as though it was a fountain - hard to explain, but bad. The smoke alarm was missing from it's bracket entirely. We did not sleep because there were dogs barking nonstop and motorcycles racing up and down the street all night. It felt like we were lying on the side of the road. When we attempted to open the window drapes in the morning, the curtain rod came out of the holder and fell down across the window. Luckily we were only there one night, on our way to a great resort - whew! I should add that the restaurant (which was across the street) has great views and the food and service were good.
Stayed 1 night in Jan 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Great food. Would stay again
Stayed 1 night in Jan 2024

10/10 Excellent

Deborah

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meeting place of the gods.
Stayed 3 nights in Jan 2024

8/10 Good

Bill

Traveled with family
Liked: Cleanliness, staff & service
Loved staff—Kevin, Paul, Georgette, Paul and Damien. All were fun, polite and very attentive.
Stayed 1 night in Jan 2024

6/10 Okay

Lynann

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
In summary for my December 2023 stay based on what I view as pros/cons: Cons; the listing photos made it seem as if there would be a view of the ocean but no view or sound of the ocean from the room, listing photos are very outdated as room is very rundown, no hot water, shower head is approx. 5' 5" tall from floor, no A/C (uncomfortably hot in room at night), sink faucet needs replaced, road noise all night, toilet leaks water on floor, bed is very firm, and can see through exterior walls in some places. Pros; restaurant/bar across street is nice, safe parking if driving, beach towels for $20 refundable deposit, feels safe and secure, maid service made bed every day, bath towels soft and replaced daily, Wi-Fi, and ceiling fan helps some with the heat.
Stayed 3 nights in Dec 2023

4/10 Poor

Simon

Liked: Property conditions & facilities
Disliked: Cleanliness
It’s ok for the price but bring food
Stayed 1 night in Dec 2023

8/10 Good

Euly

Stayed 2 nights in Dec 2023

8/10 Good

Amanda Noelene

Liked: Staff & service, property conditions & facilities
Really nice place but a few stains on the sheets and towels but otherwise very clean and I enjoyed my stay.
Stayed 7 nights in Dec 2023

8/10 Good

Lavern

Stayed 2 nights in Dec 2023

2/10 Terrible

Fabienne

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very nice place but staff at the office not the best and not
Stayed 3 nights in Dec 2023

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xtabi never dissapoints!
Stayed at xtabi many times over the years and never disappoints. A good switch up from staying at the beach with the best dirty banana drink there is! East to get to and safe. The best place to chill and jump off little cliff too!
Stayed 1 night in Nov 2023

2/10 Terrible

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
False advertising
Horrible.. The picture shows a room on the water Booked superior room They gave room on back side saying if I wanted an ocean facing room, I would have to pay $60 more. That's a scam. And the window facing the water was so small that one could see the dirty balcony!! I wasted 1 hr discussing with the reception
Stayed 1 night in Nov 2023

6/10 Okay

Rajasekar

Restaurant is not good and food little bad

4/10 Poor

keviena

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were accommodating but the place itself is rundown. I stayed here a few years ago and it was much better then. Needs improvements
Stayed 1 night in Oct 2023

10/10 Excellent

Finbarr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Sep 2023

10/10 Excellent

michele

Stayed 4 nights in Sep 2023

4/10 Poor

Jamaican

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
This place is awesome. Nice views and cottage was clean, The service was excellent too, they have a restaurant but the food is expensive and is not that good, also I bought 2 coffees for a price and the next day the same 2 coffees cost me double for no reason, so I would definitely recommend the hotel and stay but not the restaurant.
Stayed 3 nights in Aug 2023

8/10 Good

Teshell

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Its a nice resort but it needs up keeping, and a renovation, but view is amazing, food is amazing and staff are friendly.
Stayed 1 night in Aug 2023

6/10 Okay

Mike

Liked: Cleanliness
Stayed 1 night in Aug 2023

4/10 Poor

Aretha

Stayed 7 nights in Jul 2023

10/10 Excellent

Kellie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quaint and private place to stay in Negril. There is a pool for use. There are plenty of places to explore close to this property. This property is safe and secure..
Stayed 1 night in Jul 2023

6/10 Okay

Clyde, Pembroke Pines

Traveled with group
Disliked: Property conditions & facilities
Property is in need of better maintenance of grounds, pool and rooms. Breakfast was good and service at the restaurant was average.
Stayed 1 night in Jul 2023

2/10 Terrible

Jerome

Traveled with group, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
When we arrived our room doors were open and it was hot as all get up. The next morning we had a huge bug. We killed it, housekeeping left the guts. Pool was dirty, no activities, boring and dated.
Stayed 2 nights in Jul 2023

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it here, definitely going back.
Stayed 4 nights in Jun 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Great place at an awesome price
Stayed 6 nights in Jun 2023

6/10 Okay

Dub William

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Property is beautiful. Great snorkeling
Stayed 5 nights in Jun 2023

8/10 Good

susanna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room Expedia booked was at the back of the property and looked like a dorm, I had to pay out of pocket for an upgrade to actually get anything like what was shown on the this site. Scam!
Stayed 2 nights in Jun 2023

6/10 Okay

David Lee

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This resort was built in 1967. It has been rebuilt over the years from hurricane damage. It is an awesome location. The views are amazing! It is in need of some updates and repairs. Its ok if you don't expect a 5 star resort. Its pretty rough around the edges. We had to reset the water heater every time we took a shower. The ac unit would freeze up. We cleaned the filters and it was ok after that. Bathroom sink had a leak at the hot water valve, toilet was loose and would rotate slightly but it didn't leak. Shower head plugged up. Cleaned it out and it was ok. Just minor things that could easily be taken care of. Staff was excellent, as well as the food and the bar. If you have been to Negril, there are a lot of older resorts in similar condition, just old and in need of some tlc. The sunsets anywhere in this area are amazing! I would recommend it but just understand what you are getting, its cheaper than some but there is a reason.
Stayed 8 nights in Jun 2023

8/10 Good

Sedaka D.

Liked: Staff & service
Stayed 3 nights in Jun 2023

8/10 Good

Erroll

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Yanique

Liked: Cleanliness, staff & service, property conditions & facilities
It’s my first time here and I really enjoy my stay my room is very clean and satisfying and great customer service with friendly staff. Thanks again
Stayed 2 nights in May 2023

8/10 Good

philip

Stayed 1 night in May 2023

10/10 Excellent

Tiffany S

Liked: Cleanliness, staff & service, property conditions & facilities
I love Xtabi. From the moment you walk through the front doors and you are greated with Donnas smile and beautiful report, to Kevin and George at the bar and restaurant area. Its a loving and unique property. The entire staff are awesome. Delicious food, caves to explore, the sea is magnificent. I cant say enough....love love love..ya mon...see you soon my friends....
Stayed 7 nights in Apr 2023

10/10 Excellent

clare

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2023

8/10 Good

David Sean, Winter Springs

Stayed 2 nights in Apr 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in a Jamaican cottage.
Xtabi resorts on the cliffs was great experience. We stayed in the cottage by the cliffs and paid $20 USD ac. It's near ricks cafe and a lot of beautiful beaches. If you're a good swimmer or into snorkeling, xtabi cliff resort is a great option. Would be nice If room had a microwave, it didn't but the staff asked the chef to reheat our leftovers There are a caves to explore. Fridge was pretty good. Xtabi restaurant menu was decent
Stayed 1 night in Apr 2023

8/10 Good

Susan

Stayed 1 night in Apr 2023

10/10 Excellent

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
Cannot say enough good things about Xtabi. The property is magical. It is situated on the cliffs of the West End of Negril. You can cliff jump into the crystal clear water. Snorkeling is right off the property. I saw a manta ray swimming right next to the property! The insight restaurant is great. Only a 5 minute taxi ride from 7 mile beach, but away from the all night partying of the 7 mile resorts. They have a taxi service on premises. Donna the manager is so kind and helpful. Xtano is literally paradise.
Stayed 5 nights in Mar 2023
Response from Xtabi Management on Apr 5, 2023
Hi Ms. Maureen,The Staff and Management thank you for such lovely comments. We are very happy you enjoyed your stay and we make it a Joyous one for you. Please come again and bring your family.

10/10 Excellent

MS

Stayed 6 nights in Mar 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
It is the West End and this property has beautiful cottages right on the cliffside. I would travel with local drivers the hotel uses to go down the beach. The food is excellent.
Stayed 7 nights in Mar 2023
Response from Xtabi Management on Mar 24, 2023
THANK YOU FOR STAYING WE APPRECIATE YOUR WARM COMMENTS. COME AGAIN