Ratings based on 666 Verified Reviews

4.2 out of 5
81% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Best place to be!

Posted Jan 12, 2018
Beautiful place and close to all the shopping and beach. Nice swimming pool and outdoor area.
3 out of 5
by A verified traveler from Sydney

Overpriced and needing a good clean

Posted Dec 30, 2017
We stayed in peak Christmas time and paid over $500 per night for the privilege. This is a lot of money for Nelson Bay, so we were very disappointed. The room was very tired and in need of a spruce, the cutlery in the kitchen was dirty and had to be put through the dishwasher, and worst of all when we got into bed, the sheets were filthy. Brown stains and clear mould marks....really yuck. The office is closed after 6pm so we had to just deal until morning. We asked for the linens to be changed, which happened, and mentioned how dirty everything was - not a word of apology or acknowledgement that it wasn’t good enough. Just “I’ll tell my manager”. Never going back.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Good location

Posted Dec 23, 2017
Good experience. Would have been great if the king bed was placed in the bigger room rather than smaller second bedroom. Split level apartments have benefits but families with smaller kids or people with mobility issues should check before booking. Otherwise great location and Bay views. Walking distance to all Nelson Bay restaurants and Marina.
2 out of 5
by A verified traveler

Short break

Posted Dec 5, 2017
Room was very small and very noisy. When asked if possible to move rooms reception wouldn’t oblige nor was interested in why.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice place, close to town

Posted Nov 27, 2017
Pros: Location and amenities available
Cons: Room serviced daily
Location: Great location. Walking distance to Marina, cinema, restaurants and shops
Nice place to stay, walking distance to Nelson Bay town centre and Marina. Comfortable room and secure parking. Only drawback was room wasn't serviced daily and internet access was rather costly. But overall a nice place to stay
2 out of 5
by A verified traveler

WARNING: STAIRS! Avoid if you have kids or elderly

Posted Nov 23, 2017
Nowhere in the description does the hotel mention that all the apartment style rooms require going down a flight of stairs. All the hotel style rooms are paired above the apartment style rooms, and together they make a 2 bedroom apartment. If you rent the apartment style room, the hotel style room above you remains open and vice versa. Depending on where your room is too, there are multiple 4 or 5 step sets of stairs going down the hallway, so if you're the furthest room from the elevator, you have to go down 3 or 4 sets of these mini flights before you get to your room. If you are traveling with babies or the elderly who can't go up and down stairs easily, DEFINITELY AVOID. If you don't care about stairs, then you'll like how spacious the apartment style room is. The hotel style room is a bit small, but you can still fit 2 suitcases and a crib in it.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 28, 2017
First time staying here definitely better then expected. Will stay again lovely staff
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Nice hotel.

Posted Oct 18, 2017
Excellent except for you provided tea, coffee and sugar but NO MILK.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 14, 2017 on Hotels
5 out of 5
by Joseph

Brilliant!!

Posted Oct 12, 2017 on Hotels
A wonderful experience. From the time of the quick check in to the quicker check out we had s wonderful time at Oaks Lure. Spacious, clean rooms and in close proximity to the marina and shops. Brilliant. Thank you.