Ratings based on 26 Verified Reviews

3.9 out of 5
90% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from hampshire

Good hotel for business trips

Posted Sep 26, 2017
Pros: Friendly staff and everywhere clean and tidy, good value for the money I paid
Cons: Being picky, a more varied menu, and normal tea include in the room tea tray
Location: It's near to the town centre for restaurants and shops but didn't see much as work took precedence
Only stayed for two nights on business trip so room size not as critical, but they are a bit smaller than usual for this standard. There is a restuarant but not much of a menu but what there was tasted good and well presented. Would be happy to use again as it is convenient for my work and if you want varied choices it it close to several restaurants
4 out of 5
by Adam

Room

Posted Jun 3, 2017 on Hotels
Good. But the the pillows in the room were a weird shape and uncomfortable. They were too small.
4 out of 5
by Julia

Nice stay

Posted May 14, 2017 on Hotels
Nice hotel that is close to the airport. In a good location, walkable to restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 4, 2017
Nice hotel. Good breakfast and great service. No pool or workout room. Dining is limited in the surrounding area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Manila, Philippines

Mercure Hotel near Frankfurt Airport

Posted Sep 27, 2016
Nice and modern hotel with good breakfast. Room and toilet are quite big for Germany standard. Nice shopping mall across the street. Free wifi but underground car park is not free. Booked a non-smoking room but was probably given a smoking room because the room smelled like smoke/cigarette.
5 out of 5
by A verified traveler

Very nice hotel with friendly and attentive staff

Posted Sep 19, 2016 on Hotels
Very nice hotel with attentive staff, great room, very good breakfast.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 31, 2016 on Hotels
5 out of 5
by Steve from Spring, Texas

Will stay again next trip

Posted Oct 6, 2011
While the Mercure itself was only slightly better than OK as far as rooms go, the location is excellent and the service was outstanding. Hotel Shuttle from FRA would be a nice adition, though nearby bus service is frequent, inexpensive and reasonably quick. Look for Jacques wine shop for a great selection at incredible prices. Close to the hotel, but a little tough to find. Very knowledgeable English speaking staff in what looks like a shack but don't be put off by the external apearance.
4 out of 5
by A verified traveler from Waterloo, ON

Great value for short stay near the airport.

Posted Dec 15, 2010
I travel to Frankfurt on business often, I would recommend the Mercure Neu-Isenburg as a very good value for business traveller. However it is best if you have your own car. Location is outside of the citry centre. A 17euro taxi ride or a 15 minute walk to catch a tram to Frankfurt downtown core. The airport is a 15 minute, easy drive from the hotel. Rooms are modern decor, clean and quite spacious. Breakfast is top notch as expected in Germany.
5 out of 5
Recommended
for Couples
by Anonymous

EXCELLENT stay

Posted Aug 25, 2010 on Orbitz
Overnight stay before flying from Germany to US. We asked 2 different staff at desk for directions to airport, and were given cursory, unclear, unhelpful answers, subsequently getting lost. Great hotel comfort, cleanliness, decor, and fabulous breakfast. Dinner was slow to be prepared, but delicious.