Family Room, 1 Bedroom | Desk, blackout drapes, soundproofing, iron/ironing board
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Reviews of Orange Hotel und Apartments

Orange Hotel und Apartments
Dieselstraße 4, Neu-Ulm, BY

Reviews

7.8

Good

Rating 10 - Excellent. 67 out of 415 reviews" "
Rating 8 - Good. 244 out of 415 reviews" "
Rating 6 - Okay. 88 out of 415 reviews" "
Rating 4 - Poor. 14 out of 415 reviews" "
Rating 2 - Terrible. 2 out of 415 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jianping

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice place for a budget stay
Excellent place for great price. We arrived after 7 PM and was able to check in in less than five minutes. We went in the room and went back to the check-in desk at 8 PM to ask forWi-Fi password. We found the check in desk was already closed. The room is basic but clean. We were happy for our stay and will try them again next time..
Stayed 1 night in Sep 2021
Response from Your Orange Team on Sep 28, 2021
Dear Jianping, thank you for your feedback. As a budgethotel we give you all the things you need in a hotel. At the moment we close the reception at some days earlier. Sorry for that. Hope to see you again.

8/10 Good

Mohan, Toronto, Canada

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It is a true business hotel, clean, compact and with no frills. The breakfast is generous, ethnic and fresh. The restaurant serves some delectable selections of food and drinks. With no air conditioning, the rooms are hot in summer. Moreover, the windows barely crack open restricting any fresh air flow. It is value for money!
Stayed 6 nights in Aug 2019
Response from Orange Hotel und Apartments on Sep 6, 2019
Dear Mohan, thank you very much for your good feedback. We hope to welcome you soon again.

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Orange Team on Oct 2, 2019
Vielen Dank für Ihr Feedback

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Very good location, but service leaves a lot of room for improvement. Beds and pillows are extremely uncomfortable. Internet does not work properly. Rooms are not cleaned regularly.
Stayed 10 nights in May 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Helpful staff who spoke English. Good value breakfast.
Stayed 1 night in Apr 2019
Response from Orange Team on Apr 26, 2019
We are proud to get this positive review and hope to welcome you to our house for a next time.

8/10 Good

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Orange Team on Apr 26, 2019
Vielen Dank für Ihr positives Feedback.

8/10 Good

Sean

Liked: Cleanliness, property conditions & facilities, room comfort
Decent place to stay
Nice place to stay in Ulm. Walking distance to a big shopping mall & the center. Only negatives were the breakfast (which wasn't great) and getting hurried out of the room before checkout time.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely people 10-15 minute walk from Ulm centre v clean and quiet
Stayed 2 nights in Sep 2018
Response from Orange Hotel Team on Nov 18, 2018
Thank you for your positive feedback.

8/10 Good

Patrick

Liked: Staff & service, property conditions & facilities, room comfort
Not fancy Ok value
Bathroom smelled a bit musty. Everything else was as advertised. Breakfast was overpriced- only average and espresso was extra.
Stayed 1 night in Sep 2018
Response from Orange Hotel Team on Nov 18, 2018
Thank you for the positive feedback. We will check our price performance ratio and optimize accordingly.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Value of Orange
A very good value. Clean, safe, well located, nice people. Simple, but atractive. Very good restaurant. Bed could be better, no AC but not much needed. Prefer a tub.
Stayed 17 nights in Aug 2018

8/10 Good

Mark, Scotland

Liked: Cleanliness, property conditions & facilities
Good clean value hotel in New Ullm
The hotel is in an quiet industrial area 20mins walk from New Ulm. It was clean an pleasant though bizarrely the reception staff ‘disappeared for 4/5 hours during the day closing reception. This wasn’t really an issue until check out when you had to check out before 11.00am BUT there was no access to your left luggage between 11.00 and 16.00. ( leaving us no option but to pull our luggage around between 9.00 am when we checked out and our 3pm train. Never had this issue at an hotel before. Otherwise it was fine.
Stayed 8 nights in Aug 2018

8/10 Good

Garry

Liked: Property conditions & facilities, room comfort
Garry from Teaxs
Good overall.
Stayed 8 nights in Aug 2018

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Good location, easy to find, large comfortable room and bed. Restaurant provided good well priced food. Excellent all round. Would definitely use Orange hotels again.
Stayed 1 night in Jul 2018

4/10 Poor

Kevin Conor

Liked: Cleanliness
Disliked: Room comfort
poor
We had planned to visit a local attraction which had sadly closed at short notice, we did however find other things to do locally. The check-in to hotel was good, the room was clean and the laundry facilities were good. Despite having the temperature dial on the wall I was later advised that the complex has NO air conditioning, in a hot Munich summer this was awful for a building built pretty recently, we had to leave all windows open but unfortunately the family room was close above the bar/restaurant outdoor area. This meant no sleep until after 2am and even then extremely uncomfortable due to the heat, and early traffic noise for a morning alarm. The sandy 'beach' was not signed but i guessed it was through the bar area which didn't suit for children in the evening, no idea where the small cinema advertised on the website was either, not signposted. We had thought this might be a little different and fun but unfortunately not. The room had no kettle or tea/coffee facilities which we see in even the most basic accommodation.easy enough to find from Neu Ulm but not served greatly by bus but an easy walk anyhow. I would not recommend for families due to the lack of air-con and noise from outside when windows opened. No drinking water except a vending machine. Better getting a breakfast at the backerei near the train station IMO.
Stayed 2 nights in Jul 2018

6/10 Okay

JonH, Queens, NY

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel! Good for a stop off between a castle tour of southern Germany. Clean, well kept rooms. Only problem was that there was no air conditioning. They should more clearly list this in their property description.
Stayed 1 night in Jul 2018

8/10 Good

Carolyn

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant hotel with good breakfast
The hotel is clean and offers a good breakfast. The downside is the hotel's location - it is a bit out of the centre of Neu-Ulm and in what looks like a very small industrial estate. The service was ok, even though we arrived out of the reception's hours so we had to check in via the restaurant.
Stayed 1 night in May 2018

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good for the price!
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Orange hotel
Modern and new, good deal. Bed is hard.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
near to the arena

8/10 Good

Mr Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Orange hotel - Ulm
Was ok for the price. Cheling in a bit strange but overall Ok. Thanks.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
No heat, no hot water
No heat, no hot water. Pretty disappointed. Breakfast was fine but not included was addition 8 euro.
Stayed 1 night in Mar 2018

8/10 Good

Karen

Liked: Cleanliness, staff & service
The room was clean but the bed not so great and they could use better pillows. However the front desk service was great. Friendly and helpful.
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
You get what you pay for
Bed, and particularly the pillow, not that comfortable. Sound proofing to corridor isn't good. Very close to the bus to take you to the city centre. It's priced according to what you get.
Stayed 3 nights in Jan 2018
Response from Alice Lohrmann / Reception on Feb 7, 2018
Dear Guest, We understand your displeasure and your criticism. Since customer satisfaction is very important to us, we try to implement your suggestions as quickly as possible. Nevertheless, we would be pleased to welcome you again as guests. Sincerely, Reception

8/10 Good

Mati

Liked: Cleanliness, staff & service, property conditions & facilities
Good value but uncomfortable bed
Good value but uncomfortable bed
Stayed 1 night in Jan 2018
Response from Alice Lohrmann / Reception on Feb 9, 2018
Dear Guest, First of all, thank you very much for taking the time to rate our hotel. We appreciate any feedback - only in this way can we find out what our guests want and can react to it. We would be happy to welcome you again as guests. Sincerely

8/10 Good

Jing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice people
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommendable!
Exactly what I wanted: a small apart-room with a kitchenette and refrigerator, clean and calm. Internet is fine. Large parking area. A bit far from the center. Very good price for what I got.
Stayed 3 nights in Aug 2017
Response from Orange Hotel on Aug 19, 2017
Thank you for your feedback. We are looking forward to welcoming you again soon in our Hotel.

6/10 Okay

Carol, Calgary AB

Liked: Cleanliness, room comfort
Europe Trip 2016
Good place to stay if you are staying awhile as some come with kitchenettes. Its a newer place and the facilities are very convenient and comfortable. Would recommend.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So bad hotel
Hotel bad ,not clean, no drink water in room , no cattle.

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New modern and clean apartments
Clean and new modern room. Basic but comfortable except for the pillows which were too large and gave neck ache. Didn't like having to enter mobile number to register for WiFi, the SMS never arrived with activation code. Fine as stopover for a night.

10/10 Excellent

Katrina, A Cycle Tourer

Liked: Staff & service, property conditions & facilities, room comfort
Clean, comfortable and fun
We are two cycle tourers, holiday season and this was the most reasonably priced place we could find. However, it was better then expected and we were very pleased with our choice.

10/10 Excellent

Marko, Zagreb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious room
Very spacious room, new Building, nice location

8/10 Good

Ali, Eindhoven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New clean and spacious
New hotel with clean and spacious rooms. Standard prices for the region. I would stay in the same hotel the next time I visit Ulm.

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Matthew, Lillie, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop over spot with Legoland proximity
Stayed one night enroute to holiday in Austria. Easy access from main route. Provided possibility to visit Legoland with only a short drive away. Nice meal in the restaurant. Will definitely stay again in same circumstances.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jimmers

Liked: Staff & service
Disliked: Cleanliness
Good for what you pay for
Free parking and nice staff. Got the room fairly cheap and it was pretty big, four beds in all. The wifi worked everywhere but took a while to work. The breakfast is very expensive, around €8. There was a kitchen in our room but you would have to bring everything, including pans, plates, cutlery etc. Under the beds was very dirty. Overall it was ok for the price we paid.

8/10 Good

Carol, Pennsylvania, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for cyclists.
Worked well for us. Not in tourist walking area but easy 15 minute bike ride to Ulm. Bike garage. Friendly staff. Very nice breakfast.

8/10 Good

PO WING, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room with very reasonable price
Nice hotel with clean room. Restaurant opened till 10pm so guest can have their dinner even when they arrived a bit late. Waitress in restaurant provided excellent service. Parking could be a little bit tight due to renovation work conducted recently.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mario, croatia zagreb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Legoland visit
Great hotel, near by legoland,good price, air-conditioning not good..

6/10 Okay

joel, North Carolina

Liked: Cleanliness, property conditions & facilities, room comfort
In a warehouse district but nice, new, and clean
Great hotel with a limited staff in what feels like the warehouse district. This hotel is too far away from anything to walk. If you simply need a place to sleep at a great rate, it is clean and modern.

8/10 Good

angela, Cologne

Liked: Cleanliness, property conditions & facilities, room comfort
A quick stop
We were there just for one night and got in late. It was a little hard to get someone to answer the phone, but once I did they left us a key in a lock box since we were going to arrive later than the desk would be open (10pm). We would have liked to use the internet but since we didn't get there late there was no one to give us the password. The room was comfortable and clean. The hotel was very easy to find.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Very comfortable, clean room. Friendly service, easy access to downtown Neu-Ulm/Ulm.

10/10 Excellent

Raul, Odenton, MD, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay at the Orange Hotel
Had a great stay at the Orange Hotel. Very reasonable rates, Comfortable rooms, Good available breakfast/lunch/dinner, Courteous staff, Free parking, Free/reliable Internet service (Both wireless & hard-wired).

10/10 Excellent

Raul, Odenton, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Economic and comfortable
Very good room rates, with reliable Internet access, free parking lot, and breakfast/lunch/dinner available. It had everything I expected for my trip!

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Quality (and cheap) place to rest your head
I was a bit hesitant about the location (industrial area) upon arrival since we arrived later in the evening. The area, however, was relatively clean and appeared to be safe. The parking lot was well lit and in a nice location to the front entrance of the hotel. Also, there was a little cafe in the hotel that was open until 23:00 for a drink out on the patio. The building seemed quite new and was very clean.

8/10 Good

Jens, Wuppertal

Stayed 2 nights in Feb 2024