Ratings based on 520 Verified Reviews

4.9 out of 5
94% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

Excellent hotel, lovely room, wonderful staff

Posted Jan 8, 2018
I’d recommend the Sans Souci to anyone! This is a luxury hotel for discerning travelers. Great location, too.
Comment from Hotel Management
Jan 10, 2018 by Sans Souci Team, Hotel Management
Dear Beth, thank you for staying with us and for your fantastic feedback. We are very happy to read that you enjoyed your stay. Your recommendation is very valuable for us. Have a wonderful year 2018 and we look forward to welcoming you again. Kind regards from Vienna, Your Sans Souci Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

Really perfect!

Posted Jan 8, 2018
Pros: Rooms great size. Heated bathroom floor. Shower.
Cons: Bar and bar food werent amazing and a little off.
Location: Just walk! GREAT location
5 nights with my daughter. Staff great. Location great. Just beautiful. Functional and comfortable.
Comment from Hotel Management
Jan 10, 2018 by Sans Souci Team, Hotel Management
Dear Daphne, thank you very much for staying at the Sans Souci and for your lovely feedback. We are delighted to read that you enjoyed your stay with your daughter so much, especially our rooms, the friendly team and the perfect location of the hotel. Thank you also for your valuable feedback concerning the bar food. We have forwarded your feedback to our Food & Beverage Manager. We wish you a wonderful year 2018 and look froward to welcoming you again. Kindest regards from Vienna, Your Sans Souci Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to tourist sites

Posted Dec 19, 2017
We throughly enjoyed our stay at San Souci all the staff were exceptional, friendly, helpful and very accommodating
Comment from Hotel Management
Dec 20, 2017 by Sans Souci Team, Hotel Management
Dear Guest, thank you very much for your lovely feedback. We are delighted to read that you enjoyed your stay with us, especially our friendly and attentive team. Merry Christmas and kindest regards, Your Sans Souci Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Petersfield, UK

Smart, central and not too posh

Posted Dec 14, 2017
Great service-staffers we’re excellent. Breakfast in room was first class. Hotel very central, great if you’re a walker. Boutiquey, but not pretentious, would recommend.
Comment from Hotel Management
Dec 15, 2017 by Sans Souci Team, Hotel Management
Dear Paul, thank you very much for your lovely feedback. We are delighted to hear that you enjoyed your stay with us, especially our service team, the breakfast brought to your room and the central location. We look forward to welcoming you again in beautiful Vienna. Merry Christmas and kind regards, Your Sans Souci Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 10, 2017
Lovely staff, very helpful. Bar was beautiful, food was delicious. Door staff were extremely attentive.
Comment from Hotel Management
Dec 15, 2017 by Sans Souci Team, Hotel Management
Dear Guest, Thank you very much for writing this lovely review. We are delighted that you especially enjoed our attentive and helpful team, our Le Bar and that you enjoyed the delicious food. We look forward to welcoming you again! We wish you a Merry Christmas and send you kind regards, Your Sans Souci Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 27, 2017
Lovely, clean, beautifully furnished room. Well located, possible to walk to most attractions. Fantastic breakfast, great range of dishes including fresh egg dishes made to order. Loved the complimentary room service hot drinks available throughout the day.
Comment from Hotel Management
Dec 15, 2017 by Sans Souci Team, Hotel Management
Dear Guest, Thank you very much for having chosen the Sans Souci and for writing this lovely review. We are delighted that you liked our rooms, the fantastic breakfast and our specials for the room service. We look forward to welcoming you again! Kind regards from Vienna, THe Sans Souci Team
5 out of 5
by A verified traveler

Posted Nov 9, 2017 on Hotels
Superb location for sight-seeing. Very friendly , efficient and helpful staff. Breakfast++.
Comment from Hotel Management
Nov 19, 2017 by Sans Souci Wien, Hotel Management
Dear Sir or Madam, Thank you very much for having chosen the Sans Souci and for this lovely review. We are particularly pleased that you enjoyed our fabulous breakfast. It would be our pleasure to welcome you soon again in autumnal Vienna. Kind regards, Nicole Treitler, Marketing and the Sans Souci Team
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Absolutely stunning!!

Posted Nov 2, 2017
This is an amazing hotel- the staff are most efficient and friendly. The facilities squeaky clean as is everything else and beautifully presented. The breakfast is plentiful, abundant in choice and delicious!! Wonderful stay- thank you!!
Comment from Hotel Management
Nov 12, 2017 by Management, Hotel Management
Dear Viv, Thank you very much for your recent stay and for this lovely review. We are pleased that you highly appreciated our delicious breakfast. It would be our pleasure to welcome you soon again. Kind regards from autumnal Vienna, Nicole Treitler, Marketing and the Sans Souci Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Cheshire UK

Outstanding

Posted Oct 30, 2017
Pros: See above. The staff had lots of suggestions about what to do in Vienna, how to use public transport (easy) and always greeted us personally
Cons: Can't think of anything
Location: 50 metres from Volkstheatre u/ground station. Many restaurants within easy walking distance - "Zu ebener Erde und erster Stock" highly recommended.
Convenient location, friendly and helpful staff, great buffet breakfasts and a comfy bed. We stayed for a week but wished it was longer.
Comment from Hotel Management
Nov 3, 2017 by Management, Hotel Management
Dear Rob and Sue, Thank you very much for your recent stay and for this lovely review. We are pleased that you were very well looked after by our staff during your entire stay. It would be our pleasure to welcoming you soon again in autumnal Vienna. Kind regards, Nicole Treitler, Marketing and the Sans Souci Team
5 out of 5
by Robert

Posted Oct 14, 2017 on Hotels
Loved our stay at the hotel. The staff couldn't of been more helpful. It was a pleasure to see their smiling faces first thing in the morning. I can't wait to my friends to come and stay here for a wonderful experience. Thanks to the entire staff our trip was enjoyable
Comment from Hotel Management
Oct 23, 2017 by Sans Souci Wien, Hotel Management
Dear Robert, Thank you for having chosen the Sans Souci and for writing this wonderful review. We are pleased that you were very well looked after during your entire stay and that you higly appreciated the efforts of our staff. It would be our pleasure to welcome you soon again in lovely Vienna. Kind regards, Nicole Treitler, Marketing and the Sans Souci Team