Ratings based on 94 Verified Reviews

4.4 out of 5
100% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Delaware

Great Spa Hotel

Posted Dec 25, 2016
Pros: Central location, spa baths.
Location: Near the center of town but probably to far to walk for most people. History items and shopping.
This is a great hotel hooked up by a covered heated walkway to the central baths. We did use the baths at the hotel of which we were the only ones to use them in the 2 days that we were at the hotel.
5 out of 5
by A verified traveler

A pleasant place to stay

Posted Nov 20, 2016 on Hotels
Very short stay. But a good spot to relax.
5 out of 5
by Luis Felipe from Coppet

Posted Jan 13, 2016 on Hotels
Great place, Nice restaurant and nice facilities. The spa and treatments are great, strongly recommend spent some time there with a massage or a treatment.
4 out of 5
by A verified traveler

Grand Hotel des Bains

Posted Sep 5, 2015 on Hotels
The room was very clean and comfortable and the staff very nice and friendly. We had great weather during our stay and could enjoy our breakfast on the terrasse overlooking the swimming pools.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, CA

Wonderful experience-unique hotel/spa combo!

Posted May 12, 2015
Ambience was terrific...staff was very friendly and helpful...facilities were excellent!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice spa

Posted Apr 22, 2015
Pros: Hotel facilities
Cons: Staff education
Location: Good location. Spa . Lake near by
Hotel is good, clean and comfy. However some of the staff need more education on how to handle hotel guests. As far as the breakfast is concerned,by the time we made it to the breakfast area(9:30am)very few items were left, no choices other than bread and cheese. When asked to the hotel personnel,they were not keen on helping nor replenishing the empty platters. No juice nor other choices were given to us. Frankly, although the grounds are beautiful but the service needs to be up to par with the rest of the amenities.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 11, 2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Berlin

Excellent hotel linked to the Thermal Centre

Posted Dec 20, 2014
Pros: Wonderfully relaxing environment plus excellent service
Cons: Provision of a kettle in the room would have been an appreciated extra facility
Location: Thermal Centre linked to the hotel. Only a short walk into the town and on a bus route to town and station. Rail links excellent from Basel and Geneva
A magical short pre-Christmas break enhanced by great buffet breakfasts and frequent visits to the delights of the linked Thermal Centre.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, USA

single traveler

Posted Dec 7, 2014
Just stayed one night on way to St Croix. Wonderful hotel, outstanding front desk staff, the best breakfast, quiet and clean room. The baths are a nice experience, but not very hot. It is an easy walk to town, and the hotel has complimentary transfer to/from train station. In a beautiful area and part of Switzerland.
5 out of 5
Recommended
for Everyone
by A verified traveler from Frankfurt

Gutes Wellneshotel

Posted Mar 26, 2017
Pros: Kostenloser Eintritt ins Thermalbad. Es ist sehr schön angelegt besser als in Deutschland die Thermalbäder.
Team war freundlich aber nicht englisch oder deutschsprechend, nur französich. Deswegen die abstriche.