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Overview of Hôtel Alpes & Lac

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Balcony
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast Available
  • Business Services
  • Bar
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationCasino Neuchatel5 min walk
    Popular LocationNeuchatel Botanical Garden11 min walk
    Popular LocationCudrefin Port19 min drive
    AirportBern (BRN-Belp)62 min drive
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  • Room, 2 Twin Beds, Lake View

    5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Lake view
    • Sleeps 2
    • 2 Twin Beds
    More detailsRoom, 2 Twin Beds, Lake View
  • Twin Room, Balcony, Lake View

    5/5 guest room rating

    Room amenities

    • 205 sq ft
    • Lake view
    • Sleeps 2
    • 2 Twin Beds
    More detailsTwin Room, Balcony, Lake View
  • Single Room, Lake View

    5/5 guest room rating

    Room amenities

    • 140 sq ft
    • Lake view
    • Sleeps 1
    • 1 Twin Bed
    More detailsSingle Room, Lake View
  • Double Room Gare (Annexe)

    5/5 guest room rating

    Room amenities

    • 215 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room Gare (Annexe)
  • Double Room, Balcony, Lake View

    4/5 guest room rating

    Room amenities

    • 205 sq ft
    • Lake view
    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room, Balcony, Lake View
  • Double Room, City View

    4.7/5 guest room rating

    Room amenities

    • 172 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room, City View
  • Double Room, Lake View

    5/5 guest room rating

    Room amenities

    • 172 sq ft
    • Lake view
    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room, Lake View
  • Double Room Lac (Annexe)

    5/5 guest room rating

    Room amenities

    • 248 sq ft
    • Lake view
    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room Lac (Annexe)
  • Suite Lac (Annexe)

    Room amenities

    • 398 sq ft
    • Lake view
    • Sleeps 2
    • 1 Double Bed
    More detailsSuite Lac (Annexe)

About this area

Neuchatel

Located in Neuchatel, Hôtel Alpes & Lac is in the city center and near the boardwalk. Theatre du Passage and Centre Durrenmatt Neuchatel CDN are cultural highlights, and some of the area's landmarks include Boudry District and Maison des Dragons. Discover the area's water adventures with windsurfing and sailing nearby, or enjoy the great outdoors with hiking/biking trails.
Visit our Neuchatel travel guide
Popular Location

What's nearby

  • Casino Neuchatel - 5 min walk
  • Neuchatel Botanical Garden - 11 min walk
  • Cudrefin Clock Tower - 18 min drive
  • Cudrefin Port - 19 min drive
  • Portalban Harbor - 30 min drive

Getting around

  • Neuchâtel Station - 1 min walk
  • AirportCointrin Intl. Airport (GVA) - 74 min drive

Restaurants

  • Bar au 21 — 5 min walk
  • Crêperie Bach et Buck — 6 min walk
  • Colonia Libera Italiana — 6 min walk
  • Sakura — 6 min walk
  • L'annexe — 7 min walk

About this property

Hôtel Alpes & Lac

3-star hotel with restaurant and bar/lounge
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/café. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite. All 30 rooms provide free WiFi, minibars, and cable TV. Other amenities available to guests include hair dryers, safes, and phones.
Hôtel Alpes & Lac offers 30 accommodations with minibars and safes. Cable television is provided. Bathrooms include shower/tub combinations and hair dryers.

This Neuchatel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: CHF 15 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese

Business services

  • Meeting rooms

Outdoors

  • Terrace

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: CHF 15 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpes Lac
Alpes Lac Neuchatel
Hôtel Alpes & Lac
Hôtel Alpes & Lac Neuchatel
Hôtel Alpes Lac Neuchatel
Hôtel Alpes Lac
Hôtel Alpes & Lac Hotel
Hôtel Alpes & Lac Neuchatel
Hôtel Alpes & Lac Hotel Neuchatel

Frequently asked questions

Can I cancel my reservation for free at Hôtel Alpes & Lac and receive a full refund?
Yes, Hôtel Alpes & Lac offers free cancellation on select room rates, because flexibility matters! Please refer to Hôtel Alpes & Lac cancellation policy on our site for more details about any exclusions or requirements.
Is Hôtel Alpes & Lac pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hôtel Alpes & Lac?
Hôtel Alpes & Lac doesn't offer parking.
What time is check-in at Hôtel Alpes & Lac?
Check-in is from 3:00 PM - anytime.
What time is check-out at Hôtel Alpes & Lac?
Check-out is at noon.
Where is Hôtel Alpes & Lac located?
Located in the heart of Neuchatel, this hotel is within a 10-minute walk of Casino Neuchatel and Theatre du Passage. Neuchatel Botanical Garden and Trans Swiss Trail are also within 15 minutes. Neuchâtel Station is only a 1-minute walk.
4.2
Very Good
5 - Excellent
76
4 - Good
106
3 - Okay
20
2 - Poor
0
1 - Terrible
2

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

4/5 Good

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel a little far out of town but made up for it by the view
Stayed 1 night in Aug 2019

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel by the lake
Good hotel, AC in room was a good idea! Great view on the terrace for dinber
Stayed 1 night in Jul 2019

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