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Hotel de l'Ecluse

Star Rating
3 out of 5

Information

Reviews

4.0 / 5Very Good
54 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Kitchen
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Chateau de Neuchâtel
    6 min walk
  • Popular Location
    Theatre du Passage
    6 min walk
  • Popular Location
    Place Pury
    6 min walk
  • Airport
    Bern (BRN-Belp)
    48 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Double Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Classic Double Room Single Use, 1 Queen Bed

    Room Amenities

    • Sleeps 1
    • 1 Queen Bed
    More details

About this area

Neuchatel

Located in Neuchatel, Hotel de l'Ecluse is in the city center and near a train station. Theatre du Passage and Centre Durrenmatt Neuchatel CDN are cultural highlights, and some of the area's landmarks include Maison des Dragons and Schlossberg Castle.

What's nearby

  • Popular Location
    Chateau de Neuchâtel - 6 min walk
  • Popular Location
    Theatre du Passage - 6 min walk
  • Popular Location
    Place Pury - 6 min walk
  • Popular Location
    Lac de Neuchatel - 12 min walk
  • Popular Location
    Casino Neuchatel - 13 min walk

Getting around

  • Neuchâtel Station - 12 min walk
  • Geneva (GVA-Cointrin Intl.) - 72 min drive

About this property

Hotel de l'Ecluse

Along with a bar/lounge, this smoke-free hotel has a coffee shop/café and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, free newspapers, and tour/ticket assistance. All 22 individually decorated rooms feature free WiFi and minibars. In addition to kitchenettes with refrigerators, guests will find flat-screen TVs with cable channels and room service.

Policies

Check-in

Check-in between 2 PM - 11 PM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM.
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 40 per night.
  • Cribs (infant beds) are available for CHF 40.0 per day.

Pets

  • Pets allowed for an extra charge of CHF 10 per pet, per day
  • Dogs only

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 15 per person (approximately)
  • Pet fee: CHF 10 per pet, per day
  • Crib (infant bed) fee: CHF 40.0 per day
  • Rollaway bed fee: CHF 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.

Property is also known as

  • de l'Ecluse Neuchatel
  • Hotel de l'Ecluse
  • Hotel de l'Ecluse Neuchatel
  • Hotel l'Ecluse Neuchatel
  • Hotel l'Ecluse
  • l'Ecluse Neuchatel
  • Hotel de l'Ecluse Hotel
  • Hotel de l'Ecluse Neuchatel
  • Hotel de l'Ecluse Hotel Neuchatel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily: CHF 15 per person
  • 1 coffee shop/café
  • 1 bar
  • Room service available

Family friendly

  • Dry cleaning service
  • Kitchenette
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Italian

Outdoors

  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Kitchenette
  • Minibar
  • Refrigerator

More

  • Desk
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Safe

Nearby things to do

Activities

  • Golfing
4.0

Very Good

5 - Excellent
18
4 - Good
25
3 - Okay
7
2 - Mediocre
3
1 - Poor
1
4.5
Cleanliness
4.2
Service and Staff
4.7
Amenities
4.2
Property condition

5/5 Excellent

Beautiful Neuchatel

I came here for a conference. This hotel is wonderful. It is a 10 to 15 minute walk to/from the train station. The service is great, and it is very clean. I did not have the breakfast, so I cannot comment on it. There is a small kitchenette in the room, and you can get equipment (pans, pots, utensils, plates, etc.) at the front desk. They are happy to provide what you need. There is a nice grocery next store. The hotel is very close to the lake and this pedestrian area of town - 5 minutes away.

Stayed 5 nights in Sep 2018

2/5

Blank!

Hotel double booked us so we had to go somewhere else. Not impressed!

Stayed 2 nights in Jun 2017

5/5 Excellent

Great hotel, very comfortable,

5/5 Excellent

This traveler didn’t leave comments with their review

4/5 Good

Clean and well run

Friendly, clean, efficiently run

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