Ratings based on 48 Verified Reviews

4.1 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 23, 2016
Nice hotel. Food is quite expensive, you can have better elsewhere at cheaper price. Pillows are not comfortable.
Comment from Hotel Management
Apr 25, 2016 by MövenpickHotelParis, Hotel Management
Dear guest Thank you for staying at the Mövenpick Hotel Paris Neuilly and for taking time to share your experience. We are unfortunate to know that our services did not suit all your expectations. However, we are looking forward to welcome you again soon for your next stay in Paris. Best regards, Jan Bundgaard – General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from DC

Nice hotel not far from health facility

Posted Nov 13, 2015
I arrived the hotel and was received by the bell boys. I immediately moved to the reception which did not taken up to five minutes. I will say that I was in my room under ten minutes of my arrival. The staff were indeed welcoming. The room and bathroom were clean. However I would have liked to have more space around the beds
Comment from Hotel Management
Nov 17, 2015 by MövenpickParisNeuilly, Hotel Management
Dear ACT, Thank you for staying at the Mövenpick Hotel Paris Neuilly and for taking time to share your good experience. It is a high pleasure to read that you enjoyed our location, our renovated rooms and the service provided by our dedicated team. All our teams thank you for this nice feedback. Be aware that it is always with pleasure that we do everything to make your stay more enjoyable. We are looking forward to welcome you again for your next stay in Paris. Best regards, Jan Kaiser - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Good quiet clean hotel

Posted Oct 3, 2015
Pros: Modern and clean in a good location
Cons: Second check in was very frosty and bureaucratic. Bar service terribly slow.
Location: Near transport in a quiet area
Good quiet place for a few nights stay. You can access plenty of local markets and the underground from here. Also there are local supermarkets and cafes.
Comment from Hotel Management
Oct 5, 2015 by MövenpickParis, Hotel Management
Dear Dirk, Thank you for your review. We are delighted to read your comments and we apologize for inconvenient met during your stay. Our team thanks you for your pleasant feedback. We are looking forward to welcome you again for your next stay in Paris.
3 out of 5
by A verified traveler from Australia

Reality did not meet expectations

Posted Jul 24, 2015
Pros: The front desk presentation was very good and the staff too.
Cons: Provision of shower doors would assist in containing water so you could sit on the toilet without getting your feet wet. Room for two guests cases.
Location: Located outside Paris city in a residential area. Need to use public transport to get to major tourist sites.
We chose this hotel in part because of our experience with the Zurich hotel. We arrived a little before the checkin time and our room was not ready. No problem. It will be ready in 20 mins we were told but it actually took 80mins and we told only after asking again at the desk. The room was tiny so no room to put one of two cases which we placed in entry way partially blocking the entrance and the bathroom door. The bathroom was suitable for handicapped guests so huge, but the shower sprayed water all over the place. We had to ask for bath towels and tissues were not provided. We understand Parisian hotel rooms are smaller than we are used to, but this was exceptionally small and the hotel rates itself as 4 Star. There was just very little space. The staff was very good and the public areas well presented.
Comment from Hotel Management
Jul 28, 2015 by MovenpickHotel, Hotel Management
Dear guest, Thank you for staying at the Mövenpick Hotel Paris Neuilly and for taking time to share your experience. We are unfortunate to read that your experience did not suit all your expectations. We recently had an increase of our activity and we are sorry that you have been impacted by it at your check-in. Otherwise, our rooms are bigger than the average of other hotels in Paris for the same category. For your next stay with us, let me suggest you a junior suite or a suite providing a living room for more space. Our staff will be honored to help you as usual to choose the best room for you at the reservation. We are looking forward to welcome you again for your next stay in Paris in order to prove you that we can be better hosts. Best regards, Jan Kaiser – General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from egypt

Good Hotel

Posted Jul 5, 2015
Very far from metro, room was smelly. But it was changed and the new one was good.
Comment from Hotel Management
Jul 7, 2015 by MovenpickParisNeuilly, Hotel Management
Dear guest, Thank you for staying at the Mövenpick Hotel Paris Neuilly and for taking time to share your experience. We are delighted to read that you liked your new room and would like to apologize for the inconvenience. Our team thantk you for your feedback. We are looking forward to welcome you again for your next stay in Paris. Best regards, Jan Kaiser – General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Weekend in Paris

Posted Jun 30, 2015
Pros: Everything.
Cons: Nothing comes to mind.
Location: Two stops metro stops from Arc de Triumph then trains to anywher but 15 min walk to staiton. Paris is a big city and I found getting around challengin
Good quality hotel in a nice area of Paris. I got a great del on Expedia.
5 out of 5
Recommended
for Everyone
by A verified traveler from Halifax, NS

Quiet business hotel

Posted Jun 7, 2015
Great hotel in Levallois. Was worried at first about getting to metro lines but there are two stops that are 15 minutes away. The hotel is exquisite, very clean and very comfortable. The staff are multilingual and also very friendly, which is a great plus. The neighbourhood the hotel is in is definitely quiet and feels safe. I would definitely stay here again. If I had to point out one thing, it would be the proximity to metro stops. As long as you're okay with a 15 minute walk, then this hotel is perfect.
Comment from Hotel Management
Jun 10, 2015 by MovenpickParis, Hotel Management
Dear guest, Thank you for staying at the Mövenpick Hotel Paris Neuilly and for taking time to share your good experience. It is a high pleasure to read that you enjoyed our services and our newly renovated rooms and their facilities. All our team thanks you for this very nice feedback. Be aware that it is always with pleasure that we do everything to make your stay more enjoyable. Otherwise, regarding the distance with the metro line, this is our location in a residential district which allows us to provide a very quiet place for our guest who want to have a rest and a peaceful stay. We are looking forward to welcome you again for your next stay in Paris. Best regards, Jan Kaiser - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Stylish modern hotel a few KMs out of the city.

Posted May 31, 2015
Pros: Hotel left champagne and snacks in the room for our arrival... A lovely touch for our 20th wedding anniversary. Reception staff were lovely.
Cons: Room was rather small. The courtyard was overgrown and spoiled the view from the terrace.
Location: Bit of a treck into the city on foot which took us about half an hour, but we enjoyed the walk.
We enjoyed our stay and wish it could have been for longer. Unfortunately Flybe had overbooked our flight and we ended up with just 1.5 days of what should have been a 3 day break. No fault of the hotel's.
Comment from Hotel Management
Jun 2, 2015 by MoevenpickHotel, Hotel Management
Dear guest, Thank you for staying at the Mövenpick Hotel Paris Neuilly and for taking time to share your good experience. We are delighted to read your review regarding your stay with us. We wish we could host you a little bit longer too and hope to welcome you again with high pleasure for your next stay in Paris. Best regards, Jan Kaiser – General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Uk

Great hotel

Posted Apr 19, 2015
Pleasantly surprised how much I enjoyed my stay. Will be back.
Comment from Hotel Management
May 15, 2015 by MovenpickHotel, Hotel Management
Dear guest, Thank you for taking time to share your experience at the Mövenpick Hotel Paris Neuilly. It is a high pleasure to read that you appreciated our services provided. As a Mövenpick Hotel property, it is a part of our philosophy to make your stay more enjoyable. We are looking forward to welcome you again for your next stay in Paris. Best regards, Jan Kaiser - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from cambridge uk

Great. Ticked every box.

Posted Feb 1, 2015
Have stayed here three times. Will come again. They said if I just booked through them and not Epeeianthen they would have upgraded me.