Nice triangular cabins
Posted Mar 15, 2017
Nice cabins, but Israeli beware of the extra tax payment on arrival.
I had to pay additional 17% tax for a cabin per night.
According to Rimonim's Guest Relations Manager:
"If you look at your Expedia reservation confirmation, you will see in the comments it is mentioned that for Israeli citizens tax must be added. Unfortunately, Rimonim have no control on how Expedia promotes rates."
It is outrageous when a hotel is using such a strategy of post factum price change.
Before reservation I had the choice to change to some other travel site or even some other hotel.
But after reservation I may face a cancellation fee, moreover that once I arrived with my family I don't really have a choice.
I would expect this tax will be mentioned with bold capital letters next to the line it says that all Expedia tax are included, and not in some comment on the reservation confirmation.
Comment from Hotel Management
Apr 15, 2017 by Ben Fridman, Hotel Management
Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Once again 17% VAT is charged by law.
VAT is not paid to the hotel but to the Government of Israel.
The hotel does not use such a price-change strategy after ordering because the order states that an Israeli resident must pay the VAT according to the law of the State of Israel.
Once again I'm sorry you did not see the comment when booking, but as I mentioned before we have no control over the "EXPEDIA" website.
Guest Relations Manager