Ratings based on 44 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler
Comfortable zimmers, nice grounds
Posted Mar 11, 2018The place has a nice mountain lodge feel, with great views. The zimmers are nice and comfortable. The breakfast was good. There is an indoor swimming pool and jacuzzi, as well as a comfortable central lounge. The grounds are on a hill, so there is a bit of climbing involved in getting to one's zimmer.
Our only real complaint was that the room was not 100% clean, but it wasn't bad.
Comment from Hotel Management
Mar 16, 2018 by Ben Fridman, Hotel Management
Good day,
We thank you for taking the time to share your hosting experience with us.
We were happy to read your stay with us was pleasant.
Your comment was taken into consideration and will be treated in order to be improved.
We will be happy to be at your service.
Hope to see you among our guests in the future.
Best regards,
Ben Fridman
Guest Relations Manager
by Rebeca
Wonderful stay
Posted Jul 22, 2017 on HotelsLoved staying at Rimonim! Great views of the Golan. Quiet, quaint and peaceful retreat in the heart of the mountains.
Service desk was helpful and attentive.
Plentiful breakfast. Lots of options.
Highly recommend it.
Comment from Hotel Management
Jul 30, 2017
Dear Rebeca,
We thank you for your feedback.
We were happy to read your stay with us was pleasant.
We will be happy to be at your service in the future.
Best regards,
Ben Fridman
Guest Relations Manager
Recommended
for Everyoneby A verified traveler from Toronto
Beautiful resort in the mountains
Posted May 30, 2017
Pros: - Cabins
- Pool/spa area
- Breakfast
- Serene setting
Cons: As in most hotels in Israel, the pool closes at 5 or 6 PM, far too early to enjoy after a full day of travelling/sightseeing.
Location: Quiet resort away from any of the larger cities, but close to Mt. Hermon and Majdal Shams for great Druze restaurants and culture.
Each room is its own fully equipped log cabin, in a serene and beatiful mountain setting. The place feels like a resort that you might expect to see in the Rockies rather than in Israel. The pool/spa area is beautiful - it's indoors with windows all around looking out over the hills. Breakfast was great, with more choices than most traditional Israeli breakfasts.
Comment from Hotel Management
Jun 1, 2017 by Ben Fridman - Guest Relations Manager, Hotel Management
Dear Ari
We are extremely grateful for your review. Your kind words fuel our heart and encourage us to try even better every day.
We were happy to read that you enjoyed your stay at the hotel.
We will pass on your review to the hotel staff.
Hope to see you among our guests in the future.
Best regards,
Ben Fridman
Guest Relations Manager
Recommended
for Everyoneby A verified traveler
Posted May 28, 2017
On top of Mt. Hermon with a magnificent view chalet Swiss style hotel.
The rooms small and clean - sufficient for 2 people for a short stay.
Comment from Hotel Management
Jun 1, 2017 by Ben Fridman - Guest Relations Manager, Hotel Management
Dear Guest,
Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Ben Fridman
Guest Relations Manager
Recommended
for Familiesby A verified traveler from US
Nice triangular cabins
Posted Mar 15, 2017
Pros: Excellent location.
Nice cabins.
Indoor pool.
Cons: Too expensive.
Location: Close to the Hermon. Not very far from Birkat Ram and the Raindeers' Forest.
Nice cabins, but Israeli beware of the extra tax payment on arrival.
I had to pay additional 17% tax for a cabin per night.
According to Rimonim's Guest Relations Manager:
"If you look at your Expedia reservation confirmation, you will see in the comments it is mentioned that for Israeli citizens tax must be added. Unfortunately, Rimonim have no control on how Expedia promotes rates."
It is outrageous when a hotel is using such a strategy of post factum price change.
Before reservation I had the choice to change to some other travel site or even some other hotel.
But after reservation I may face a cancellation fee, moreover that once I arrived with my family I don't really have a choice.
Feels awful.
I would expect this tax will be mentioned with bold capital letters next to the line it says that all Expedia tax are included, and not in some comment on the reservation confirmation.
Comment from Hotel Management
Apr 15, 2017 by Ben Fridman, Hotel Management
Dear Ella,
Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Once again 17% VAT is charged by law.
VAT is not paid to the hotel but to the Government of Israel.
The hotel does not use such a price-change strategy after ordering because the order states that an Israeli resident must pay the VAT according to the law of the State of Israel.
Once again I'm sorry you did not see the comment when booking, but as I mentioned before we have no control over the "EXPEDIA" website.
Sincerely,
Ben Fridman
Guest Relations Manager
by Lihu Avitov
Great location
Posted Jan 22, 2017 on Hotelsexcellent location, 10 minutes drive from Hermon (assuming zero traffic). rooms ok, we had 2 kids sleeping "upstairs". great breakfast, weak dinner. Nice poor, warm with great views.
Comment from Hotel Management
Jan 31, 2017 by General Manager, Hotel Management
Dear Lihu,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Ben Fridman
Guest Relations Manager
Rimonim Hermon Holiday Village
by yazan
Posted Jan 10, 2017 on Hotels
Comment from Hotel Management
Jan 22, 2017 by General Manager, Hotel Management
Dear Yazan,
Thank you for your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
Ben Friedman
Guest Relations Manager
by A verified traveler
Good location,Old hotel.
Posted Oct 27, 2016 on HotelsThe location of the hotel is best if you want to travel on Hermon and near.
The hotel is very old and doesn"t worth the value.
Comment from Hotel Management
Nov 6, 2016 by General Manager, Hotel Management
Dear Guest,
Thank you for taking the time to provide us with your feedback.
Rimonim Hermon holiday vilage has always made it a point to ensure the highest standards of service at all times, so it is always a sincere regret if a guest feels we have fallen short in any way.
I hope to have another opportunity to welcome you back for an experience more in-line with the high standards we strive to achieve for all our guests.
Sincerely,
Ben Fridman
Guest Relations Manager
Recommended
for Everyoneby A verified traveler
Good place to stay in the Golan
Posted Oct 17, 2016Very nice atmosphere. We stayed for 2 nights at mid October. Perfect weather, nice family cabins, nice pool and jacuzi, good breakfest. Overall very satisfied.
Comment from Hotel Management
Nov 6, 2016 by Ben Fridman Guest Relations Manager, Hotel Management
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Ben Fridman
Guest Relations Manager
by A verified traveler
Posted Sep 24, 2016 on Hotels
Comment from Hotel Management
Nov 6, 2016 by General Manager, Hotel Management
אורח יקר שלום רב,
תודה רבה על תגובתך באתר, ממנהלים ועד אחרון העובדים כולנו מארחים באהבה. שביעות הרצון שלכם הינה בראש סדר העדיפויות שלנו. מצפים לשהייה הבאה שלכם אצלנו .
בברכה,
בן פרידמן
מנהל קשרי אורחים