Lobby sitting area

Reviews of C-Hotel Neve Illan

C-Hotel Neve Illan
Kibbutz, Judean Hills, Mateh Yehuda

Reviews

7.8

Good

Rating 10 - Excellent. 56 out of 184 reviews" "
Rating 8 - Good. 68 out of 184 reviews" "
Rating 6 - Okay. 41 out of 184 reviews" "
Rating 4 - Poor. 14 out of 184 reviews" "
Rating 2 - Terrible. 5 out of 184 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place manager hallik is supper helpful Thank you
Stayed 1 night in Sep 2023
Response from Neve Ilan Hotel team on Sep 13, 2023
Thank you for the positive feedback.We do our best to provide our guests the best service and it is pleasant to hear that this can be felt in the hospitality experience.We had the pleasure of hosting you and we hope to see you again among our guests.Best regards,

2/10 Terrible

steven

Traveled with partner
Disliked: Cleanliness, staff & service
Party going on in next door room all night. Tried to be patient but at 3.30am I rang reception. I checked that they understood exactly the noise problem. They ignored my complaint, so nearly half an hour later before 4 am I myself went in the garden outside my window to abuse these partying guests. As an older person, I should not have had to do this. STAY AWAY FROM THIS HOTEL therefore
Stayed 2 nights in Sep 2023
Response from Neve Ilan Hotel team on Sep 11, 2023
Thank you for the feedback.Your comments will be taken to our attention and will be treated accordingly.We hope to see you again among our guests.Best regards,

8/10 Good

Leon

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2023
Response from Neve Ilan Hotel team on Jul 10, 2023
Thank you for the positive feedback.We do our best to provide our guests the best service and it is pleasant to hear that this can be felt in the hospitality experience.We had the pleasure of hosting you and we hope to see you again among our guests.Best regards,

8/10 Good

Kimberly

Stayed 6 nights in May 2023
Response from Best regards, Neve Ilan Hotel team on Jun 27, 2023
Thank you for the positive feedback.We do our best to provide our guests the best service and it is pleasant to hear that this can be felt in the hospitality experience.We had the pleasure of hosting you and we hope to see you again among our guests.

8/10 Good

Alan

Liked: Cleanliness, staff & service
Hill top views with clean air.,
Wonderful position being outside the city noise and pollution. Lovely clean hilltop air, car essential though. Rooms and bathrooms have been renovated but still could do with modernisation. Staff were friendly and we arrived late at 2am with no problem or delay. Breakfast was good but coffee not from dispensers wouid be welcome. We did not use the pool.
Stayed 1 night in Apr 2023
Response from Neve Ilan Hotel team on Apr 21, 2023
Thank you for the positive feedback.We do our best to provide our guests the best service and it is pleasant to hear that this can be felt in the hospitality experience.We had the pleasure of hosting you and we hope to see you again among our guests.Best regards,

10/10 Excellent

Eliyahu

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the kosher food immensely
Stayed 1 night in Apr 2023
Response from Neve Ilan Hotel team on Apr 18, 2023
Thank you for the positive feedback.We do our best to provide our guests the best service and it is pleasant to hear that this can be felt in the hospitality experience.We had the pleasure of hosting you and we hope to see you again among our guests.Best regards,

10/10 Excellent

David

Liked: Staff & service, room comfort
Terrific Value for Peace and Quiet
This is a great 2.5-3 star hotel from a room perspective (slightly rundown furniture that is more college dorm than fancy hotel), with a 3-4 star lobby and a solid 4 star breakfast. Given this, it is a terrific value and located in a very quiet neighborhood. We slept great, enjoyed the fabulous breakfast, and took in some amazing views of Israel’s coastline. We did not have a chance to use the pool or the athletic equipment, but if you like that sort of thing, this is really a terrific hotel!
Stayed 2 nights in Dec 2022
Response from Neve Ilan Hotel team on Jan 4, 2023
Thank you for the positive feedback.We do our best to provide our guests the best service and it is pleasant to hear that this can be felt in the hospitality experience.We had the pleasure of hosting you and we hope to see you again among our guests.Best regards,Neve Ilan Hotel team

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Neve Ilan Hotel team on Jul 29, 2022
Thank you for the positive feedback. We do our best to provide our guests the best service and it is pleasant to hear that this can be felt in the hospitality experience. We had the pleasure of hosting you and we hope to see you again among our guests. Best regards,

6/10 Okay

Marion

Traveled with family
Liked: Cleanliness
Not up to par
Aside from two mornings when fire alarms woke us at 6:30 and 7:00AM, both mistakes, we experienced no housekeeping service our first day. The bathmat, with obvious mold growing on it took three days to replace. I actually carried it down to reception to show it to them! The larger blanket which covered the”king” bed arrangement had a torn and too small duvet. The hotel, at over $200 per night was definitely disappointing. The food was plentiful and generally tasty.
Stayed 4 nights in Jun 2022
Response from Neve Ilan Hotel team on Jul 4, 2022
Thank you for the feedback. Your comments will be taken to our attention and will be treated accordingly. We hope to see you again among our guests. Best regards, Neve Ilan Hotel team

4/10 Poor

Harold

Disliked: Cleanliness, staff & service
the room was not ready when i got here the heat was not working during my stay!
Stayed 1 night in Apr 2022
Response from Neve Ilan Hotel team on Apr 12, 2022
Thank you for the feedback. Your comments will be taken to our attention and will be treated accordingly. We hope to see you again among our guests. Best regards,

8/10 Good

maayan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from C hotels on Dec 29, 2021
אנו מודים לך על המשוב החיובי. אנו עושים את המיטב על מנת להעניק לאורחינו את השירות הטוב ביותר ונעים לשמוע שהדבר בא לידי ביטוי בחוויית האירוח. שמחנו לארח אותך ואנו מקווים לראותך שוב בין לקוחותינו. בברכה, צוות מלון נווה אילן

10/10 Excellent

izhak

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from C hotels on Dec 23, 2021
אנו מודים לך על המשוב החיובי. אנו עושים את המיטב על מנת להעניק לאורחינו את השירות הטוב ביותר ונעים לשמוע שהדבר בא לידי ביטוי בחוויית האירוח. שמחנו לארח אותך ואנו מקווים לראותך שוב בין לקוחותינו. בברכה, צוות מלון נווה אילן

10/10 Excellent

Yoav

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from C hotels on Dec 23, 2021
אנו מודים לך על המשוב החיובי. אנו עושים את המיטב על מנת להעניק לאורחינו את השירות הטוב ביותר ונעים לשמוע שהדבר בא לידי ביטוי בחוויית האירוח. שמחנו לארח אותך ואנו מקווים לראותך שוב בין לקוחותינו. בברכה, צוות מלון נווה אילן

4/10 Poor

Cohen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from C hotels on Dec 23, 2021
אנו מודים לך על המשוב. ההערות שציינת יילקחו לתשומת ליבנו ויטופלו בהתאם. מקווים לראותך שוב בין אורחינו. בברכה, צוות מלון נווה אילן

10/10 Excellent

Keren

Stayed 1 night in Oct 2021
Response from C hotels on Oct 8, 2021
Thank you

8/10 Good

Susana

Traveled with family
Liked: Staff & service
Pool outside 300 mts far from the Hotel
I was disappointed because the pool wasn't in the hotel. It is a covered Pool , with heated water , in a Country Club near by 300 mts that receive people from the zone, and also free people from the Hotel . The Gymn is also in the Country Club, and must pay 50 shekel the entrance
Stayed 4 nights in Sep 2021
Response from C hotels on Sep 30, 2021
Thank you for your review.

6/10 Okay

Roza

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2021
Response from C hotels on Sep 27, 2021
Thank you for your review

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
The condition in the hotel is poor, very very noisy
Stayed 1 night in Jun 2021
Response from C Hotels on Jun 7, 2021
Sorry to know that you had bad experience, thank you for your review.

10/10 Excellent

Raz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
Great stay , Nice view , Good room , Great Breakfast
Stayed 1 night in Apr 2021
Response from C Hotels on Apr 19, 2021
Thank you

8/10 Good

Gabriel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Bien
Il y a un employe qui a voulu entrer dans ma chambre. Sinon tout etait tres bien
Stayed 1 night in Aug 2020
Response from C Hotels on Sep 17, 2020
Thank you for your review, your note is taken into consideration.

8/10 Good

Gabriel

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from C Hotels on Sep 17, 2020
Thank you

8/10 Good

Roe

Traveled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2020
Response from C Hotels on Sep 2, 2020
Thank you

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Stayed 2 nights in Aug 2020
Response from C hotels on Aug 23, 2020
Thank you

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Wonderful experience! Excellent customer service! We come here regularly
Stayed 1 night in Jun 2020
Response from C Hotels on Jul 9, 2020
Thank you

8/10 Good

Dov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from C Hotels Neve Ilan on Mar 6, 2020
Thank you

8/10 Good

Shoko, New York, NY

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Located close to good food in Abu Gosh. Close enough to drive to the main sights in Jerusalem if you avoid the rush hour. Relaxing atmosphere, good air.
Stayed 2 nights in Dec 2019
Response from The hotel staff on Jan 7, 2020
Thank you very much Shoko for your review , we will be glad to host you again

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
building going on beware
there is building going on around the hotel.noisy and dusty. we found dirt under bed food excellent.
Stayed 1 night in Nov 2019
Response from The hotel staff on Dec 27, 2019
Thank you very much for your review

10/10 Excellent

Shoval

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from The hotel staff on Nov 24, 2019
Thank you for your great review

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from The hotel staff on Oct 30, 2019
Thanks Jacob for your great review . We will be always glad to host you again

10/10 Excellent

Asher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 10 10
Stayed 2 nights in Oct 2019
Response from The hotel staff on Nov 26, 2019
Thank you Asher for taking your time and reviewing us

8/10 Good

Sharona

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Lovely staff and room was upgraded to a garden room. Room was great - comfortable and quiet, and well appointed. Unfortunately, current renos of the grounds includes the path to the pool adjoining the hotel. The path is along the road, so be prepared to have footwear to get there. Lovely 25 metre lap pool! For some reason the children's pool was empty...
Stayed 1 night in Sep 2019
Response from The hotel staff on Sep 28, 2019
Thanks Sharons for the review ! Very happy you enjoyed the hotel ! We hope to c you soon

10/10 Excellent

SHIMON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Without any doubt - we will come again!
Very friendly crew, all super clean as a pharmacy, free WIFI, the best excellent and varied breakfast.
Stayed 1 night in Sep 2019
Response from The hotel staff on Sep 19, 2019
Thank you Shimon for your great review ! Already waiting for your next visit !

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Sep 2019
Response from The hotel staff on Sep 10, 2019
Thanks for your review

8/10 Good

Netanel

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Aug 2019

8/10 Good

אוריאל

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Aug 2019
Response from The hotel staff on Aug 23, 2019
Thanks for reviewing us ! Hope to C you soon at C Hotels

10/10 Excellent

HAIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Zvi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth
Stayed 1 night in Aug 2019
Response from The hotel staff on Aug 3, 2019
Thanks Zwi for your review

6/10 Okay

Efraim

Liked: Staff & service
Disliked: Room comfort
Good potential they have to upgrade the experience
The hotel doesn’t have a sweeming pool it’s belong to a country it’s 250 m out side the hotel most of it closed for sweeping lessons for the country,you have to carry towels from your room and then to ask them to bring new ones to the room. They don’t use the great location to nice places to seat and enjoy the view of the area.
Stayed 1 night in Jul 2019
Response from The hotel staff on Jul 20, 2019
Dear Efraim , thanks for sharing your experience ! The pool item is being take into reconsideration . We are happy that you enjoyed the rest f our services .

10/10 Excellent

Yoav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from The hotel staff on Jul 12, 2019
Thank you Yoav for your great review ! Hope to see you again among our returning guests

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from The hotel staff on Jul 9, 2019
Thank you for your great review !

6/10 Okay

Maya

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from The hotel staff on Jul 6, 2019
Thanks for staying with us .

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place
great place. staff is very friendly. compatuble for shabbat. needs better noise isolation between the rooms
Stayed 3 nights in Jun 2019
Response from The hotel staff on Jul 2, 2019
Thank you very much David for your review , hope to host you again !

8/10 Good

Ofir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from The hotel staff on Jul 6, 2019
Thanks for reviewing us

2/10 Terrible

Zahi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from צוות מלון נווה אילן on Jun 4, 2019
צחי ראשית תודה שבחרת להתארח במלון , שוב תודה על הביקורת ממנה אנו לומדים על מנת להנעים את השהיה של אורחינו . צר לנו שמצאת שהמלון ״ רועש״ ייתכן שמדובר במשהו רגעי , אורחים לא תמיד שקטים . כמו כן , הופתענו שקשה לך היה למצוא את המלון , הוא נמצא דווקא בציר מרכזי ביותר בארץ עם שילוט שלדעתי ו מספיק אך בכל אופן נחפש את הדרך לשפר , בשם הצוות , שוב תודה .

10/10 Excellent

aya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from The hotel staff on May 21, 2019
Thanks four great review ! Hope to host you again at Neve Ilan !

10/10 Excellent

shimon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from The hotel staff . on May 12, 2019
Thank you Shimon for your great review !!!

4/10 Poor

Amir

Disliked: Cleanliness, room comfort
There was a noise all night that came and go at Dinner (which we pay extra) the main meat dish ended as we came in
Stayed 1 night in May 2019
Response from The hotel staff on May 12, 2019
Very sorry to read you were disappointed with some of the services we offered . Both issues are to be checked for future guests . Thank you for your review .

6/10 Okay

sam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2019
Response from The Neve Ilan staff on Apr 13, 2019
Thank Sam for reviewing the hotel ! We’ll do our most to keep improving .

10/10 Excellent

yehuda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from The Hotel staff. on Mar 26, 2019
Yehuda , thank you very much for your great review. We look forward to host you again , will be happy if you recommend us with your friends/ colleagues .

4/10 Poor

Donald, Michigan, USA

Traveled with group
Disliked: Amenities, property conditions & facilities
Nice area and reasonably convenient to the airport. Heating / Air conditioning system can only be set to "Heat" or "Cool" and whole building is bound to that. Building was set to "Heat", our room was hot, and there was nothing that could be done. Also, supposedly the hotel had relationships with 2 cab companies to airport, but when we needed a cab to the airport, we couldn't get one.
Stayed 1 night in Mar 2019
Response from The hotel staff on Mar 26, 2019
Dear Donald, we are sorry to hear that not everything went the way you expected, we'll work harder in order to improve. Hope you'll stay with us next time yo see it ! C u soon at C hotels.