Outdoor pool

Reviews of Burcu Kaya Hotel

4 out of 5
Burcu Kaya Hotel
Ortahisar Kasabasi, Ürgüp, Nevsehir

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 24 reviews" "
Rating 8 - Good. 9 out of 24 reviews" "
Rating 6 - Okay. 3 out of 24 reviews" "
Rating 4 - Poor. 2 out of 24 reviews" "
Rating 2 - Terrible. 3 out of 24 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

10/10

Amenities

7.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, amenities
Tiny room. Staff and guests not wearing masks. Unfriendly cafeteria workers. The pool (there are 2) was great. Industrial tourism spot...
Stayed 1 night in Aug 2021

8/10 Good

Myrla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would like to thank the hotel for helping make my niece bday a wonderful experience. They blew 18 ballons while we were on a tour. She came to the room surprised. They also helped me order a bday cake and coordinated it to be celebrated at the Turkish dinner show--all in last minute request. The kids loved the pool and the breakfast was good! We will stay agsin nect time.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience...
It was an authentic but also very clean and well maintained place. Great job with the architecture!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

urbanange, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expectations Excedded!
This hotel delightfully exceeded our expectations! With a choice of 2 swimming pools there was plenty of space to spread out and relax, essential when travelling with a family of 2 adults and 4 teenagers. The hotel rate included a huge buffet breakfast and dinner, which was fresh, tasty and convenient after long hot days exploring Cappadocia. The chef prepares the meals using fresh farm grown fruit and vegetables which is located within the hotel grounds. The front reception staff where very helpful and organised taxis to drive us where ever we wanted to go, the taxi company used by the hotel where friendly, honest and helpful. I was apprehensive because of 1 negative review but am glad we went ahead and stayed and would have no hesitation in recommending this hotel to anyone wanting great value, convenient location, great food and staff.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd recommend it
If you're looking for a good stay in Cappadocia this hotel is a great option. Our room was very clean although somewhat older looking at first glance. It has great character and comforts for the whole family. Other cappadocia hotels I've stayed in drip sand from the ceiling, but this hotel had none of that. Great!! Our kids loved the pool.

8/10 Good

Cristina, Buenos Aires, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, I should stay there again if coming back to Kapadokya!!!!
Very nice hotel, the location is a little far from town but as we contracted tours, the travel agency came for us. The external swimming pool is great as well as their beautiful garden, full of flowers and very well kept. Breakfast and dinner services are very good as well as the restaurant where it is served, wery clean and with very good staff. Excellent experience!!!! Would be back if again in Kapadokya!!!!

8/10 Good

Bob, Santa Cruz, Ca

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast and dinner!
Older hotel situated in a village between the main attractions. Excellent breakfast and dinner provided. Nice pool and friendly staff.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

m

Liked: Cleanliness, staff & service, room comfort
Great price for logding and food
we were a bit concerned about having to get 2 rooms for the 5 of us but in the end it worked out fine it was worth the food being included in the expenses. Dinners were very good even the children ate alot.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Integrated with its environment
Many buildings in this area appear as modern versions of the historical cave dwellings, and Burcu Kaya is best appreciated as an expression of this environment. The beds were subpar, and the rooms were rustic, but the pool and common areas were very nice. Cafeteria dining was not managed well. The hotel is located near Goreme and Urgup, so its location is fine--given that the sites of interest are distributed over a broad area. The town was worth visiting to gain a flavor of rural town life on the plateau.

8/10 Good

Can

Stayed 2 nights in Apr 2023
Response from Burcu Kaya Hotel ekibi on May 2, 2023
Yorumunuz için çok teşekkür ederiz.

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Burcu Kaya Hotel Ekibi on Apr 24, 2023
Yorumunuz için teşekkür ederiz.

10/10 Excellent

-, -

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel
Ruhig gelegenes, erholsames Hotel mit schönen Swimmingpool. Hervorragender Ausgangspunkt für Ausflüge. Sehr freundliches Personal

2/10 Terrible

Mehmet, İsyanbul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hiç kimseye tavsiye etmiyorum
Büyük bir gurup gelene kadar betbattı

10/10 Excellent

nuray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Gertrudis y Telmo, Las Palmas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piscina estupenda. Desayuno variado. Limpio.
Nuestra estancia en el Hotel puede calificarse de satisfactoria. La única pega, si quieres estar en el centro es que no lo está. Si no llevas coche, lo mejor será que aceptes el ofrecimiento de media pensión. Las comidas y desayunos son bastante generosos. Nosotros no llevamos coche, hacíamos excursiones, que normalmente acaban sobre las cinco, y después disfrutábamos de un baño relajante en una piscina estupenda. En general, limpio, muy agradable. Muy bien.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
To be avoided until service and maintainance
standards will be upgraded to acceptable levels.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
buffet repas pas terrible, couvert de mouches

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Very good situation to visit Capadocia,
Characterfull hotel, well situated to tour around the major important places of Capadocia.Very good and varied mezze buffet, the hot food buffet was quiet poor in choice and quality. Very good breakfast. Very nice swimming pool. Our room was pretty small for 3 beds and generally very humid because the airconditionning is not working properly to cool and dry the air but works more as a fan. No efficient air evacuation in the small shower room. Important suggestion for the hotelmanagement: they should ask the tour tourist that wake up at 5 am to do the balloon flight to meet in a seperated inside place so they dont wake up the whole of the hotel at such an early hour. But we enjoyed our stay here.

4/10 Poor

vinicio, Ancona

Disliked: Property conditions & facilities, room comfort
Camere troppo piccole
Un hotel con camere e bagni molto piccoli e poco confortevoli. Il condizionatore funziona solo se la chiave viene messa nell'apposito alloggiamento; quindi al rientro in camera e' molto caldo. I locali comuni sono invece corrisponti alla categoria dell'hotel. Colazione e cena buone.

6/10 Okay

regis, lyon

Liked: Cleanliness, property conditions & facilities, room comfort
si vous aimez l'ambiance cantine !
cet hôtel est principalement équipé et organisé pour recevoir des voyages de groupes. Alors, quand vous voyagez en famille c'est un peu désagréable surtout au moment du repas : on a plus l'impression d'être dans une cantine que dans un restaurant !

8/10 Good

Jean Claude, ISTANBUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel à la fois confortable et typique , bien situé
Cet hotel est bien situé , au coeur de la Cappadoce, pres des sites , mais un peu difficile à trouver. Le personnel est sympatique et le service parfait L'Hotel et les chambres sont confortables Le restaurant et les buffets sont très copieux et bien cuisinés ,mais un peu bruyant