Ratings based on 884 Verified Reviews

3.8 out of 5
82% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Sep 27, 2019
Comment from Hotel Management
Sep 28, 2019 by Jami Mazza, Hotel Management
Thank you so much for your response. We appreciate you taking the time out to give us your feed back! Enjoy your stay!!
2 out of 5
by A verified traveler

Posted Aug 20, 2019
It was new on first floor and when we got off 2nd floor it was like we went to another hotel. Was old and not lit very well old doors and locks. Dated not what was advertised!
Comment from Hotel Management
Aug 23, 2019 by Jami Mazza, Hotel Management
We are currently under renovations which is noted on our website. We are in the process of finishing the rooms, they should be complete mid September. We do hope you stop by the next time you are in town so we can provide a great experience for you and your family.
3 out of 5
by A verified traveler

Posted Aug 13, 2019
The property was under construction, the pool was not available. The rooms are out dated.
Comment from Hotel Management
Aug 13, 2019 by Jami Mazza, Hotel Management
Thank you so much for taking the time to let us know about your stay here. I am very sorry the experience was not what you expected. We are currently going through renovations. The work should be done around fall of 2019. We hope to see you then so you can experience an exceptional stay with us!!
4 out of 5
by A verified traveler

Posted Aug 6, 2019
The lady at the front desk was especially friendly and helpful with information about the town.
Comment from Hotel Management
Aug 13, 2019 by Jami Mazza, Hotel Management
Thank you so much! We hope to see you the next time you are in town!!
3 out of 5
by A verified traveler

Posted Jul 24, 2019
Location, near the bridge to Louisville making it convos t
Comment from Hotel Management
Jul 25, 2019 by Jami Mazza, Hotel Management
Thank you so much!! Our renovation will be complete soon! We hope to see you the next time you come to town.
1 out of 5
by A verified traveler

Posted Jul 19, 2019
Comment from Hotel Management
Jul 25, 2019 by Jami Mazza, Hotel Management
Please let us know what we could have done to make your stay better.
1 out of 5
by A verified traveler

Posted Jul 18, 2019
The hotel is still undergoing major renovations. Work, with jackhammers, drills, saws, etc. from 8am-7pm. Website said "renovation involves swimming pool", but entire hotel is a workzone. Ice machines are not connected, elevator is 'hit or miss', and the other elevator is for construction crew.
Comment from Hotel Management
Jul 25, 2019 by Jami Mazza, Hotel Management
We apologize for the inconvenience during your stay. Our renovations should be complete late 2019. We do hope you will come back once they are complete so we can provide an excellent stay for you.
5 out of 5
by A verified traveler from Evansville,IN

Posted Jul 14, 2019
Conviently located hotel is getting a well deserved facelift. Looking forward to next visit.
Comment from Hotel Management
Jul 15, 2019 by Jami Mazza, Hotel Management
Thank you!!! We definitely are excited for the change at our hotel!!! See you next time!
4 out of 5
by A verified traveler

Posted Jul 12, 2019 on Hotels
Comment from Hotel Management
Jul 15, 2019 by Jami Mazza, Hotel Management
Thank you for you response!!
2 out of 5
by A verified traveler

Posted Jul 9, 2019
Was unable to use the pool. Had to change rooms twice
Comment from Hotel Management
Jul 15, 2019 by Jami Mazza, Hotel Management
Thank you so much for taking the time to provide feedback. I apologize for the inconvenience you had during your stay. Our pool is currently out of service due to renovations. I see that you had to switch rooms during your stay as well. Thank you so much for your patience with us during this change we greatly appreciate it. We should be finished with our renovations around October, we do hope you come back to enjoy our Brand New Hotel at that time!!! In the mean time if you do come back to town please call us at 812-945-2771 and we will be happy to accommodate you at a special rate for the inconvenience you experienced. Again, thank you so much for your time.