Ratings based on 418 Verified Reviews

4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Edgar, WI

Nice hotel close to stores, restaurants, theater

Posted Nov 27, 2017
As soon as we were in our room the front desk called to see if everything was satisfactory. Room was clean and comfortable. WiFi was great too.
Comment from Hotel Management
Nov 28, 2017 by General Manager, Hotel Management
Dear Julie Thank you for taking the time to let us know how your stay was. I'm so glad the staff checked in on you to ensure everything was satisfactory. I will share your nice comments with my team as well. We look forward to seeing you again soon Jill A. GM
4 out of 5
Recommended
for Everyone
by A verified traveler from Kitchener On

Posted Nov 7, 2017
Nice clean Hotel located in a decent area very friendly staff pool and spa well cared for couldn’t have been happier for the price
Comment from Hotel Management
Nov 14, 2017 by GM, Hotel Management
Dear Dave Thank you for taking the time to review our hotel. I'm so glad you had a good experience with us and the hotel was clean and our staff provided you with friendly service. We hope you have a chance to come back and visit us again and enjoy the indoor pool and spa again. Sincerely, Jill A. GM
3 out of 5
Recommended
for Everyone
by A verified traveler from green bay, wi

Posted Sep 28, 2017
Hotel Breakfast is very limited. Ceral, oatmeal, make your own waffles, bagels. We got into our room and noticed that the floor wasnt vacuumed, hotel sent someone up to vacuum the floor for us also offered to give us a different room. Otherwise its a nice hotel for the price and its in a great quiet neighborhood close to everything
Comment from Hotel Management
Sep 29, 2017 by Jill A, Hotel Management
Dear Valued La Quinta Guest Thanks for staying with us and taking the time to complete a review. I am so sorry for the issue with the flooring not being vacuumed well in the room you were checked in to. I'm sure this was addressed with our housekeeping team when it occured to ensure this remains an isolated incident. I'm happy to hear you enjoyed the hotel otherwise and the location was quiet for you. We hope to see you again if you return to the New Berlin area. Jill A. GM
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 10, 2017 on Hotels
5 out of 5
by Trina

Great Customer Service

Posted Sep 5, 2017 on Hotels
We had A truly wonderful stay! Immediately upon checking in Stephanie was able to let us use her conference room...I came there with a group of boys for a baseball team tournament.. Stephanie and Megan truly went above and beyond to make our stay there wonderful!!! We will definitely come back to La Quinta West Berlin!! Thank You!!
Comment from Hotel Management
Sep 12, 2017 by General Manager, Hotel Management
Dear Trina I appreciate you taking the time to comment about your stay with us. I'm so glad Megan and Stephanie made such a great impression and made your stay enjoyable. I'm happy that we were able to open up the meeting room so your group could gather during your stay. We look forward to seeing you next time! Jill A. GM
5 out of 5
by Jordan

Great place!

Posted Sep 5, 2017 on Hotels
Amazing
Comment from Hotel Management
Sep 12, 2017 by General Manager, Hotel Management
Dear Jordan Thank you for taking time out of your day to comment on your experience at the La Quinta Inn & Suites New Berlin. We hope you can stay with us again soon! Jill A. GM
4 out of 5
by Robert

Posted Sep 1, 2017 on Hotels
Nice and efficient. Close to friends!!
5 out of 5
by Dale

Posted Aug 25, 2017 on Hotels
Stephanie was a very friendly and helpful clerk. Stay was very nice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
Pros: beautiful area and location.. room was lovely and comfortable!
Cons: nothing
Location: Pretty area with restaurants near by
We were greeted by a friendly staff person and loved the decor in the lobby. The room was very spacious, clean and beautifully decorated. We will be back!
Comment from Hotel Management
Aug 21, 2017 by GM, Hotel Management
Dear Valued Guest We appreciate you taking the time to share your experience with us! I'm so happy that you enjoyed your stay, I will definitely pass along your comments about the staff and your positive experience. We hope you will stay with us again soon!. Jill A. GM
3 out of 5
Recommended
for Everyone
by A verified traveler from Oshkosh Wi

Nice hotel - but super firm beds.

Posted Aug 11, 2017
Pros: Nice atmosphere. Great shower, pool & hot tub.
Cons: Beds are too firm. More breakfast options. Muffins and bagels tasted like they were in the freezer too long.
Location: There is a movie theater and multiple restaurants extremely close. Great location.
A group of us spent the weekend of 8/4/17 at this hotel. We had a really nice time. The rooms were nice, the pool and hot tub wonderful. And the shower was amazing, wonderful water pressure! The only 2 drawbacks were that the breakfast was lacking (muffins and bagels tasted like freezer) and we didn't sleep very well. The beds are very firm and not the greatest for comfort. They could be so much better with some cushion. A mattress topper, anything. Over all it was a nice stay.
Comment from Hotel Management
Aug 28, 2017 by GM, Hotel Management
Dear Beth I'm so happy to hear you had a nice time when staying with us. Thank you for your comments and feedback in regards to the breakfast and the beds. We hope to see you and your group again the next time you're in our area. Thank you Jill A. GM