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Reviews of Courtyard by Marriott New Bern

3 out of 5
Courtyard by Marriott New Bern
218 E Front St, New Bern, NC

Reviews

8.8

Excellent

Rating 10 - Excellent. 394 out of 662 reviews" "
Rating 8 - Good. 171 out of 662 reviews" "
Rating 6 - Okay. 59 out of 662 reviews" "
Rating 4 - Poor. 19 out of 662 reviews" "
Rating 2 - Terrible. 19 out of 662 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Susan, Lewes

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were very nice and polite. But our room had a closet door that wouldn’t close. A sink that the stopper didn’t work. And the main door to the room was oddly had a big gap between the door and door jam.
Stayed 1 night in Apr 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed talking with the staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Kelli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was a breeze and the staff was so friendly. I live in the area but stayed in town for an event. It was so convenient to walk back to the hotel and not have to worry about ordering an Uber or trying to find parking downtown on a busy Saturday night.
Stayed 1 night in Apr 2024

10/10 Excellent

analyn

Stayed 1 night in Mar 2024

8/10 Good

Jon, washington

Liked: Cleanliness, staff & service, property conditions & facilities
clean, updated premium property
Stayed 1 night in Mar 2024

10/10 Excellent

Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with view of the water. Few minute walk to downtown New Bern and shopping. Excellent antique mall right across the street.
Stayed 2 nights in Mar 2024

10/10 Excellent

Scelfo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean n quiet n very nice hospitality.
Stayed 1 night in Mar 2024

10/10 Excellent

Whitney

Stayed 1 night in Mar 2024

10/10 Excellent

Martha

Business traveler
Great front desk staff
Stayed 1 night in Mar 2024

10/10 Excellent

Gloria

Stayed 2 nights in Mar 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property!
Stayed 4 nights in Feb 2024

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very close to the areas we were visiting. Uber was there within minutes to take us to the wedding venue nearby. We didn’t use any of the facilities at the property, but there was a nice dining area where they had made to order breakfast & coffee.
Stayed 1 night in Mar 2024

10/10 Excellent

Kim

Nice place on the water with a beautiful view!
Stayed 1 night in Feb 2024

6/10 Okay

Jill

Traveled with partner
Disliked: Staff & service
Wasn't the best experience. We expected more for the price.
Stayed 1 night in Feb 2024

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfy
Stayed 2 nights in Jan 2024

10/10 Excellent

Eula

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were great!
Stayed 1 night in Jan 2024

8/10 Good

Edwin, Midland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful views
Stayed 3 nights in Dec 2023

10/10 Excellent

Kathryn

Stayed 1 night in Dec 2023

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Paula

Traveled with family
Everything was perfect
Stayed 1 night in Dec 2023

10/10 Excellent

richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel veey walkable to downtown new bern. Right next to union park.
Stayed 1 night in Dec 2023

2/10 Terrible

Silvia

Business traveler, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Betsy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Courtyard in New Bern was delightful. Very clean. Comfy bed! And it was the perfect location, close enough to walk everywhere downtown, included the brewery triangle out on Pollock and the Tryon Palace (a must see). The staff was especially kind and thoughtful. We will definitely go back!
Stayed 2 nights in Dec 2023

6/10 Okay

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely stay
Stayed 2 nights in Dec 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Patricia

Liked: Property conditions & facilities
Liked everything
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Stayed 2 nights in Nov 2023

10/10 Excellent

Shelly

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are just so amazing never had a bad stay here!!! I recommend this hotel over Double Tree anyday!!! Plus the amazing views of the water were perfect!
Stayed 1 night in Nov 2023

10/10 Excellent

Mishack

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Lakashia

Liked: Cleanliness
Stayed 1 night in Oct 2023

8/10 Good

Natalie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2023

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Elsie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet and convenient
Stayed 1 night in Sep 2023

6/10 Okay

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was great. I was disappointed in the fact that the room I paid for and the room I received were different. I was hoping for a relaxing weekend with my husband. Waking up and seeing water from our bed. Instead i woke up to a side view of water/boat ramp and a tree. The amount thatviwas charged was ridiculous for 2 nights of not what I signed up for. The place for the most part was clean. The staff was acceptable. I just really did not like the fact that I didn't get the room I paid for. Susan Harris
Stayed 2 nights in Sep 2023

10/10 Excellent

Ben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Bern by the Neuse River
Staff are very helpful, took very good care of me. Room was big, bathroom shower was average. Bed was grand. Starbucks in the lobby.
Stayed 9 nights in Aug 2023

10/10 Excellent

fernando, new bern

Stayed 1 night in Sep 2023

8/10 Good

Bryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Regina

Liked: Staff & service, property conditions & facilities
Very nice hotel, staff extremely friendly and helpful! Beds slept well. I only had one issue with the shower not being completely clean, but again it was quickly taken care of. I will definitely stay there again. Also, no free breakfast.
Stayed 1 night in Aug 2023

8/10 Good

Randy

Stayed 1 night in Jun 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Regina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property!
Stayed 1 night in Aug 2023

10/10 Excellent

Jo Ann, Greenville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and well-kept. Our room was lovely - it had a beautiful view of the river. The staff was very friendly and helpful. We enjoyed a nice breakfast in the café the next morning.
Stayed 1 night in Aug 2023

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
River Front View
The view of the Neuse River was spectacular!
Stayed 1 night in Jul 2023

10/10 Excellent

FELIX, Flowery Branch

Liked: Cleanliness, staff & service, property conditions & facilities
The check-in staff were EXCELLENT and very friendly and polite!!!
Stayed 2 nights in Jul 2023

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Charlene

Stayed 1 night in Jun 2023

4/10 Poor

Rita

Business traveler
Disliked: Cleanliness, property conditions & facilities
Air-conditioner very loud. Carpet very old, doesn’t feel clean. Sheets and towels don’t feel fresh either.
Stayed 3 nights in Jun 2023

10/10 Excellent

Richard

Stayed 2 nights in Jun 2023