Ratings based on 289 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from North Carolina
Great viewPosted Sep 24, 2015
Although we stayed only one night, we had a great experience. Each staff member we dealt with was friendly, helpful and seemed to be genuinely glad to be there. Our room was clean and comfortable and the view was wonderful. We will definitely stay there again!
for Everyoneby A verified traveler from Princeton, NJ
Nice hotel with a view of the marina.Posted Sep 21, 2015
Nice views, lovely walking path for morning walks. Restaurant had a wonderful breakfast buffet. Ask for the cookies at the front desk.
for Everyoneby A verified traveler from PA
Attractive hotel near the riverPosted Sep 8, 2015
Pros: It is attractive and has a great view
Cons: The bed springs were squeaky and the ceiling fan was noisy. Not a great night's sleep.
Location: a historic little downtown with nice shops, the Pepsi museum. The beach is barely an hour away.
We stayed at The Inn building (an older two-level building) which was charming and quiet. The location provides views of the river and marina and is within walking distance of the downtown streets of New Bern. On the outdoor deck we enjoyed music by a DJ and ate dinner. It turned out to be a busy place. A delicious Breakfast buffet is offered for a price.
for Everyoneby A verified traveler from D
Excellent location in downtown New BernPosted Aug 1, 2015
We had a wonderful view on the patio for drinks and dinner. Plenty of shopping and great places to eat within walking distance.
for Everyoneby A verified traveler from pennsylvania
Posted Jul 14, 2015
The staff was fantastic. Anything we need the quickly accommodated us. My brother's friend arrived for the deck party. Once we explained to the front desk that there were no handicap parking spaces the front desk attendant moved her own car without hesitation.
for Everyoneby A verified traveler from VA.
Posted Jul 13, 2015
The staff at the hotel was friendly and willing to help. But the hallways were hot the rooms were showing age and the elevator seem to have some problems.
by A verified traveler from New York
DisappointingPosted Jul 13, 2015
Pros: Great view. Great location. Peaceful and relaxing being on the marina.
Cons: Working air conditioners. Screens on terrace doors. Adequate details like shower curtains.
Location: Right in the heart of down town New Bern Proper (historic district). Walk right into shops, dining,entertainment.
The marina view created a peaceful and inviting environment. The hotel itsellf is placed ideally at the water end of the historic district. We booked two rooms with a terrace and got one on either side, both pleasing to the eye. Be warned however that there are shockingly no screens on the terrace doors to allow the door to be opened or chair to sit out there with. Definitely not a child safe environment! We arrived earlier than expected (appx. 11am) and could not get in or even purchase an additional day to get in and get some rest. We were made to wait outside until 3pm. It was quite evident and even expressed later that there were rooms available. Perhaps no one cleans the rooms until right before? Two out of three of the women at the front desk could use a lesson in 'Southern Charm' but the rest of the staff was friendly and accommodating. The keys were temperamental. We were also knowingly (we discovered later) given a room with a malfunctioning air conditioner which was eventually replaced with a barely competent one.... and we could not open the terrace for air! The rooms were modestly clean. The room with the king size bed offered more 'accommodations' like soaps, tp, etc. but strangely, no shower curtain... at least that air conditioner worked. ... and no continental breakfast. While you can't beat its location, I felt that given the circumstances, we would look for another option next time.
for Familiesby Dennie from NJ but born in New Bern, NC
Going home againPosted Jul 8, 2015 on Hotels
Hotel one bedroom suite was spacious and comfy. The pull out couch was very comfortable. There was enough space for 2-4 people and then some. The anemities were beautiful. Even though the breakfast buffet was extra it was worth the money. Plus one could order other items not on the buffet bar. Would definitely stay here again. Staff was super nice and helpful. The view onto the Neuse River was spectacular. And only a short walk to the park or to the shops.
for Familiesby Ashley
Posted Jul 7, 2015 on Hotels
for Couplesby Anthony from Rocky Mount
Posted Jun 23, 2015 on Hotels
Housekeeping services were lacking. Room cleanliness fine but had issues getting towels. Management credited our bill some $$ so that satisfied us.