Ratings based on 183 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from oklahoma

Suited our needs

Posted Aug 17, 2017
It was a short stay for us but nothing seemed out of the ordinary. Clean and comfortable
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 18, 2017
Very nice experience. Quick and easy check in/check out, friendly staff.
4 out of 5
by A verified traveler

Posted May 22, 2017 on Hotels
this was an overnight stay while visiting friends. Hotel was updated, clean and comfortable. Location was very convenient to downtown. Wi-Fi was easy and fast.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 27, 2017 on Hotels
4 out of 5
by Tom

Posted Apr 24, 2017 on Hotels
Not real happy about the shower, after the shower the floor is flooded because the door seal on the bottom Also the floor in the shower, doesn't slope towards the drain so there is standing water after every shower Iron had black stuff on the bottom Other than those few problems it was nice
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston,MA

Nice new room, comfortable beds

Posted Mar 6, 2017
Great Hotel was under construction but You wouldn't know until you went in the stairwells smelled like B.O,But very quiet and the Hotel staff at the counter very friendly and well knowledgeable of the areas, It was a pleasant stay.
4 out of 5
by A verified traveler

Posted Feb 20, 2017 on Hotels
The only thing I would request is to have shower caps in the rooms.
5 out of 5
by A verified traveler

Posted Feb 9, 2017 on Hotels
very nice room
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice but expensive.

Posted Feb 2, 2017
Pros: Breakfast, location
Cons: Prices
Location: Lots to do and see in New Bern. Loved the area.
Hotel is nice but no better than several other hotels in the area that are significantly cheaper. Springhill is one of the more expensive hotels in New Bern.
5 out of 5
by Javier

This traveler left a rating score only Posted Dec 29, 2016 on Hotels