Family traveled to hotel to see the city for relocation. Hotel was dirty, had no elevator and clerk was rude. Breakfast hours were short. Outside trash was overflowing throughout our stay. Poorly managed. We were gouged for spring break and would not recommend to anyone.
Comment from Hotel Management
Mar 22, 2017 by Becky, Hotel Management
Thank you for taking the time and leaving us a review. Spring Break is an incredibly busy time here in New Braunfels as many consider it a destination location when Schlitterbahn is open. Rates are high and in demand for all hotels in the area. You are correct, we do not have an elevator. As a two-story property, with multiple handicap- accessible room options on the bottom floor, we are not required to have an elevator. We apologize that you weren't satisfied with your stay and found the property lacking. We hope you'll reconsider the next time you come through. Have a good day.