Ratings based on 626 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
67% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 8, 2016 on Hotels
4 out of 5
by A verified traveler

Buen lugar recien remodelado

Posted Jan 8, 2016 on Hotels
Buen hotel parece estar recien remodelado
4 out of 5
by Kenneth from Florida

Posted Jan 6, 2016 on Hotels
Not a complete set of toiletries, and the staff was rude when I asked for a linen change out.
5 out of 5
by ISMAEL from Aguascalientes

Posted Jan 2, 2016 on Hotels
Excelente
1 out of 5
by Stephanie from New Braunfels

Worst Experience Ever!!!

Posted Dec 28, 2015 on Hotels
It was horrible!!! We found stains in the bathroom, tub, in the sheets, the top blanket had not been washed. Stains on the floor, the coffee bags looked used, the garment bag looked used, but worst of all, there were tiny roaches in the furniture. The hotel staff acted as if they were oblivious to the conditions. At the breakfast bar, the food was old, the waffle machine made the waffle stick to both sides, and the fruit was rotting. When i brought my concerns ro the hotel staff, she was rude, inconsiderate and didn't offer to help. She refused to refund our second day since we were checking out early, and upon arrival they tried to sell us a smoking room. Worst experience ever!!!!
2 out of 5
by claudia

This traveler left a rating score only Posted Dec 22, 2015 on Hotels
4 out of 5
by Michael from New Braunfels

Posted Dec 18, 2015 on Hotels
Great stay, friendly staff, clean room, great wi-fi..
5 out of 5
by Lee

This traveler left a rating score only Posted Dec 8, 2015 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 7, 2015 on Hotels
4 out of 5
by Ernesto

This traveler left a rating score only Posted Dec 4, 2015 on Hotels