Ratings based on 115 Verified Reviews

2.6 out of 5
41% of guests recommend
2.8 Room cleanliness
3.3 Service & staff
2.6 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Disappointed

Posted Feb 9, 2017
Staff not very nice & place dirty with not enough continental breakfast not even coffee
2 out of 5
by A verified traveler from Michigan

Not what I expected

Posted Jan 13, 2017
It appears that the owner does not invest money into the established as everything is outdated and worn out. Was fine for what I needed, but would not take my family here.
Comment from Hotel Management
Jan 17, 2017 by Kevin, Hotel Management
Dear Guest , We are sorry to here that you were not satisfied . We have just done significant investments on changing all new mattress, refinishing our huge pool, updates in bedding. Yes you may not compare this hotel with modern style building but we try our best to provide clean and comfortable rooms with best pricing in area. I hope next time when you try to book room please ask hotel to get courtyard facing family friendly room . Thank you
4 out of 5
Recommended
for Families
by A verified traveler

nice hotel, friendly staff.

Posted Jan 9, 2017
Pros: Great rate and close to I10.
Cons: Beds could be lower to the ground.
Location: Stayed here for a softball tournament and was close to fields by five to ten mins in Seguin.
Friendly staff. Easy access to I10. There was a water noise commin from the restroom the whole stay but did not bother me or my family. Beds were too high where I 6'1" could not touch the floor when sittin on the bed. Bed were a bit still for my liking. Overall stay was good. Would stay here again.
Comment from Hotel Management
Feb 16, 2017 by Kevin, Hotel Management
Dear guest, We appreciate you business and thank you for taking time to review us. I agree with Bed Heights but that I suppose new trend, more customer likes higher bed frames(10 inches), then box springs about 10 inches and Nice Pillow top mattress (14 inches) that puts bed to high for about 34 inches from floor. We do have some rooms with lower height and if requested at check inn we would love to put you in one of those. Once again thankyou and we see you soon again.
1 out of 5
by A verified traveler from seguin,tx

Posted Oct 21, 2016
Pros: Nothing
Cons: Everything
Location: N/a
The stay was bad tub drain was backing up and the tv did not work. I was also told I had to upgrade room after the booking which was not right .
Comment from Hotel Management
Nov 4, 2016 by Kevin, Hotel Management
Dear Guest we are sorry to hear that you had problem with tub drain and TV. We have maintenance person onsite all evening till late if you would have informed front desk we would have been glad to change your room or have it fixed for you right away. Room booking if it was done for one bed we can change to different type subject to availability and cost difference that is why we have different rates for different type of room so customer can decide according to there need. Once again sorry for your inconvenience and assure you that it is not the standard we provide to our customer.
3 out of 5
by A verified traveler

Posted Oct 3, 2016
Beds are old innerspring mattresses and very unique comfortable.
Comment from Hotel Management
Nov 4, 2016 by Kevin, Hotel Management
Dear Guest, We are in process of Changing Mattress and more then Half of the Hotel Beds are replace with Brand New Simmons or Serta Mattress. We hope by your next visit we will be completely done changing them to provide you the most comfort. Thank you for your business
5 out of 5
Recommended
for Everyone
by A verified traveler from fairfield, ca

very relaxing

Posted Sep 10, 2016
I would recommend this hotel because it's nice and clean. Hotel staffs are friendly and courteous. The room I stayed (201) is tranquil and peaceful. Thanks
Comment from Hotel Management
Nov 4, 2016 by kevin, Hotel Management
Dear Guest, We appreciate you time to write a review and thank you for your stay. We hope to see you soon
4 out of 5
Recommended
for Everyone
by A verified traveler from TX.

Nice hotel!!!

Posted Sep 3, 2016
Clean beds, clean rooms, beds are comfortable, staff is wonderful, breakfast is great. It isn't like staying at the Marriott Hotel but if you want that you need to go there!!!!
Comment from Hotel Management
Nov 4, 2016 by Kevin, Hotel Management
Dear Guest We are very happy that you loved your stay with us and we were able to meet your expectation. More then 70% of our customers are repeat clients and we try our best to meet or exceed there expectation. We have hotel charm of 80's with more wide open space for relax nature loving people in contrast we new High Rise Compact buildings and busy urban city appeal. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from seguin

It's in close enough proximity to many activities

Posted Aug 22, 2016
Staff was very friendly and assisted in want way they could. The rooms were clean and inviting and the pool was amazing in color and cleanliness
Comment from Hotel Management
Nov 4, 2016 by Kevin, Hotel Management
Dear Guest , We are thankful for your business & glad that you enjoyed your stay and amazing pool. Hope to see you soon
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 7, 2016
An older motel in fair condition. Staff was very nice, the room was aceptable, except for the bed...it was terribly worn and uncomfortable.
Comment from Hotel Management
Nov 4, 2016 by kevin, Hotel Management
Dear Guest, Thank you for taking time to write your review. We are in process of changing mattress and more then half of the rooms have now new mattress made by Simmons/ Serta and remaining are on its way soon. Thank you
3 out of 5
Recommended
for Everyone
by A verified traveler

Good jumping off point.

Posted Aug 1, 2016
Worked well for what we had planned to do in the area.
Comment from Hotel Management
Nov 4, 2016 by kevin, Hotel Management
Dear Guest we are glad that our room worked out well for your plan, if you are in the area for long term we can help as well with our more inviting room and relaxed atmosphere courtyard facing room with pool view.