Ratings based on 424 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Brenham, Tx

Was in town for a Birthday party

Posted Oct 6, 2017
I would highly recommend this faculty, staff was very friendly and helpful. Very clean!
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel close to fairgrounds

Posted Oct 2, 2017
Great location and very nice and clean hotel. Vary close to the fairgrounds
5 out of 5
Recommended
for Everyone
by A verified traveler from Mcallen

Great hotel for the price

Posted Sep 12, 2017
Close to everything..Gruene, Buda, Outlets.. Clean room Great front desk service
4 out of 5
Recommended
for Everyone
by A verified traveler

Quick out of town getaway

Posted Aug 25, 2017
Pros: It was clean,
Location: location is on I35, the river and water parks are near by
The only complaint I have about my stay is that there was a few high school girls volleyball teams staying their at the same time. It was very overcrowded in the mornings for breakfast as each team, coaches and parents came down at once to eat. In the evening one of the volleyball teams along with their coaches performed a dance contest in the dining room which I thought was odd to do in front of hotel guest coming in and out of the hotel.
1 out of 5
by A verified traveler

Poor customer service, very unhelpful

Posted Aug 23, 2017
Location: Quite loud, just off of the interstate, and the sound-proofing is ineffective.
Ran into travel issues due to delayed flights, spent hours on the phone trying to get everything sorted out, and most everyone else was helpful and polite (car rental, airlines, the hotel I ended up staying with, etc.). The staff member I spoke to was completely unhelpful and uninterested in being helpful. This was my second and last experience with this hotel, there are too many other options available.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice stay in New Braunfels

Posted Jul 9, 2017 on Orbitz
Good, friendly staff Hotel close to the waterpark
5 out of 5
by Tammie

This traveler left a rating score only Posted Jul 9, 2017 on Hotels
4 out of 5
by Jill

Great Breakfast! Great Service!

Posted Jul 8, 2017 on Hotels
Went on a quick family trip. Other than the GPS having some difficulties pointing is to the right place, the hotel was great. Breakfast included and it was really good. The front desk was really helpful and even gave us some discounts on activities we had planned (ask for the Schlitterbahn code!). Rooms were clean, staff was friendly. Overall, it was perfect for what we needed and would definitely stay again
4 out of 5
by daniel

This traveler left a rating score only Posted Jul 4, 2017 on Hotels
5 out of 5
by Kerri

Posted Jul 3, 2017 on Hotels
Great hotel. Good service and breakfast. Close to the interstate.. could hear the trucks passing. ((Probably just me not being able to sleep that night)).