Exterior

Reviews of Hampton Inn Seguin

2.5 out of 5
Hampton Inn Seguin
1130 Larkin Ave, Seguin, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 233 out of 452 reviews" "
Rating 8 - Good. 144 out of 452 reviews" "
Rating 6 - Okay. 39 out of 452 reviews" "
Rating 4 - Poor. 19 out of 452 reviews" "
Rating 2 - Terrible. 17 out of 452 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

RG

We were on the first floor which was good but the door to the room let in a lot of light and noise from the lobby. Other than that, it was fine.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 26, 2024
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you found the first-floor location convenient, but we apologize for the inconvenience caused by the light and noise from the lobby. Your comments are valuable, and we'll consider them as we strive to improve our guests' experience. We hope to have the opportunity to welcome you back for a more comfortable stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 20, 2023
Dear Marisa,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 Good

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property looked to have been updated more recently. Choices were nice. But the workmanship was lacking (shower door wasn’t level, caulking was extremely sloppy). Not a deal killer. Room was very clean otherwise and we would stay here again.
Stayed 1 night in Nov 2023
Response from Hotel Manager on Dec 6, 2023
Dear Robin,Thank you for your valuable feedback. We're glad to hear that you appreciated the updated choices and found the room to be very clean. However, we apologize for any workmanship issues, and we appreciate your understanding. Your comments about the shower door and caulking will be taken into consideration for improvement. We look forward to welcoming you back, and we'll strive to provide an even better experience during your next stay.Sincerely, Hotel Manager

2/10 Terrible

Sarah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had to stay here due to our house being under construction. It was dirty and moldy. Also there was a peloton I was excited to use and it would not even turn on.
Stayed 2 nights in Nov 2023
Response from Hotel Manager on Nov 22, 2023
Dear Sarah,We are sorry to hear about your disappointing experience during your stay. It's concerning to hear about the cleanliness issues, mold, and the Peloton not functioning properly. This is certainly not the level of service we strive to provide to our valued guests. Your feedback is crucial, and we will ensure that these concerns are addressed to improve our accommodations. Please visit us again.Sincerely, Hotel Manager

6/10 Okay

William

Traveled with family
Liked: Property conditions & facilities
An average motel room. I thought Hampton was a cut above. I’m not seeing it here. I won’t stay here again.
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 20, 2023
Dear William,We're sorry to hear that your experience at our Hampton didn't meet your expectations. We aim to provide a comfortable and enjoyable stay for all our guests, and we're disappointed to hear that we fell short in this instance. If there's anything specific you'd like to share about your stay or any areas where you feel we could improve, please don't hesitate to let us know. We appreciate your feedback and will take it into consideration as we continue to strive for excellence in our services.Sincerely, Hotel Manager

8/10 Good

Rey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Hotel Manager on Aug 20, 2023
Dear Rey,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

6/10 Okay

Brent

Traveled with family
Liked: Staff & service
personally I did not like the tile floors in the rooms. I like carpeted hotel rooms. in my opinion one of the lower end Hamptons I have stayed in. Staff was great though.
Stayed 2 nights in Jul 2023
Response from Hotel Manager on Aug 20, 2023
Dear Brent,Thank you for sharing your feedback with us. We're sorry to hear that the tile floors in the rooms didn't meet your preferences. We're glad to hear that our staff provided you with a positive experience. If there's anything else you'd like to share or if you have any suggestions for improvements, please feel free to let us know. We appreciate your feedback and hope to continue enhancing our guests' experiences in the future.Sincerely, Hotel Manager

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Richard was very friendly, helpful and polite.
Stayed 1 night in Jun 2023
Response from Hotel Manager on Aug 20, 2023
Dear Andrea,We're glad to hear that Richard provided you with a friendly and helpful experience during your stay. We'll make sure to pass along your kind words to Richard. We appreciate your feedback and hope to welcome you back for more positive interactions in the future!Sincerely, Hotel Manager

4/10 Poor

Erika

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
For the cost per night you wouldn't expect a room that isnt up to date. Paint on the roof from the wall color. Mildew in bathroom corners. Hair on shower walls from previous person I assume which means it wasn't cleaned well. Paint pealing in bathroom cubby slots. Spackle on floor and wallsn in bathroom filthy. Stayed at a cheaper ramada the next night much better.
Stayed 1 night in Jun 2023

6/10 Okay

Ruth

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
So,so hotel
Uncomfortable bed and pillows. Extras such as hairdryer were not easy to find. Coffee pot was missing coffee tray. Front desk was efficient but not friendly. Have stayed in many Hanptons but this one is off my list. Sorry
Stayed 1 night in May 2023

10/10 Excellent

JOHN

Stayed 2 nights in May 2023

10/10 Excellent

LOCK, BULLARD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room, and the tile floors instead of carpet, staff was excellent, and the best perk....coffee was hot and ready at 5 a.m., would definitely stay there again. 5 stars
Stayed 1 night in May 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very Comfortable
Stayed 2 nights in May 2023

10/10 Excellent

Elma

Stayed 1 night in May 2023

8/10 Good

Thomas

Stayed 2 nights in Apr 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2023

10/10 Excellent

Tracy

Stayed 1 night in Apr 2023

6/10 Okay

Gage

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Randi

Stayed 2 nights in Apr 2023

10/10 Excellent

Metodija

Traveled with family
Liked: Staff & service, property conditions & facilities
Great guest service! The morning breakfast was great! It was clean As we came and went, we were always greeted I highly recommend this location. Thank you for making are stay wonderful!
Stayed 4 nights in Apr 2023

10/10 Excellent

Billy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slept like baby
Stayed 1 night in Mar 2023

8/10 Good

Sharena

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Too soft
Bed was way too soft I did not sleep well at all
Stayed 1 night in Mar 2023

8/10 Good

Kathie

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 2 nights in Mar 2023

2/10 Terrible

Claudia

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled terribly bad, it was a non smoking room and it smelled like smoke, hairs on the sheets, desk chair was broken, restroom floor was dirty, shower tub had hairs, sink vanity also had hairs. Never again will I book in this hotel waste of my money in this hotel and it was not cheap either.

4/10 Poor

Sammmy

Traveled with partner
Liked: Cleanliness, staff & service
Stayed here numerous times this year. Always stayed on the third floor far west side. This is time I stayed on the bottom floor room 106, was so noisy woke up at 11:30 due to stomping and furniture moving above me couldn’t go back to sleep till mid morning. Was going to tell the front desk in the morning but seen someone else complaining about something and decided it was not worth my time.
Stayed 1 night in Feb 2023

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Amada

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful and friendly. They will go out of their way to help. The hotel is quiet, very clean, and offers a good breakfast every morning. There are a few restaurants within walking distance, and good shopping is just a few minutes away by car. I will stay here every time I visit Seguin.
Stayed 2 nights in Jan 2023

6/10 Okay

David

Business traveler
Liked: Cleanliness, staff & service, room comfort
Great front desk staff member, decent stay. Needs to have better maintenance
Stayed 1 night in Jan 2023

2/10 Terrible

Philip

Traveled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The cost of the room is too high, and then add $75 per pet. Stay away!
Stayed 1 night in Jan 2023

10/10 Excellent

Don

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

8/10 Good

Shelly

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
My family had a good night with no complaints.
Stayed 1 night in Nov 2022

10/10 Excellent

MONTY

Stayed 1 night in Oct 2022

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay!
Stayed 4 nights in Sep 2022

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay
Little pricey for the quality of the hotel. Little raff in the pool. They left and we did enjoy the pool. Beds are hard and turn the air down to 67 degrees.
Stayed 2 nights in Sep 2022

6/10 Okay

Bonnie

Liked: Staff & service
Disliked: Property conditions & facilities
Sub par
The hotel has been undergoing remodeling for awhile. It’s smelly everywhere, even our room. Our room didn’t have an on wall thermostat. It was just buttons on AC. It never got very cold. The young lady at the “restaurant “ was very friendly and made sure I had a banana.
Stayed 2 nights in Aug 2022

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
After having my normal problem checking in, my room was great and the staff excellent
Stayed 1 night in Jul 2022

8/10 Good

Lowell

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good location
The room was spacious and clean, but the lobby and elevator smelled - bad. I was ready to change hotels but all was good when we got to the room so I ignored the lobby smell.
Stayed 2 nights in Jul 2022

8/10 Good

gladys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a smell when walking in, rooms smelled clean
Stayed 1 night in Jul 2022

6/10 Okay

Cynthia

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Jesus, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were extremely comfortable!
Stayed 1 night in Jul 2022

10/10 Excellent

Jose A.

Traveled with partner
Liked: Staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2022

10/10 Excellent

Tamisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay again. Nice and clean. Friendly staff. Comfortable beds.
Stayed 1 night in Jun 2022

8/10 Good

Mechelle

Liked: Cleanliness, staff & service, property conditions & facilities
Motel is on the main road through town
Nothing negative to say about the room or the cleanliness. There was not a lot of places to park, half of the lot is being used for the remodeling debris. They are remodeling the second floor and it's quite loud until after 6 PM and starts up at 9 AM... It is on the main road through town is why we booked it.
Stayed 1 night in Jun 2022

6/10 Okay

Edison

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2022

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

ELIZABETH

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniently located and there were several restaurants within walking distance.
Stayed 1 night in Apr 2022

6/10 Okay

Lori

Traveled with family
Liked: Cleanliness
Remodel contractor should be fired
There is construction going on in the hotel. The remodel is bad. The bathroom door in our room wouldn't close because ,either the door was cut wrong or the bathroom flooring was unlevel. The septic smell is strong in the hallway.
Stayed 1 night in Apr 2022

10/10 Excellent

Suki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is clean and the toiletries are quality. The general appearance is inviting and homelike. Hardwoods and granite countertops. I only wished there was a room with a tub shower combo. I love me a soaking bath.
Stayed 1 night in Mar 2022