Hilton Garden Inn New Braunfels

Photo gallery for Hilton Garden Inn New Braunfels

Featured Image
Outdoor pool
Outdoor pool
37-inch LCD TV with cable channels, MP3 dock
Room Amenity

Overview of Hilton Garden Inn New Braunfels

Hilton Garden Inn New Braunfels

3 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
1501 IH-35 North, New Braunfels, TX, 78130

Explore the area

  • Popular LocationSan Marcos Premium Outlets12 min drive
  • Popular LocationLake McQueeney14 min drive
  • Popular LocationWhitewater Amphitheatre22 min drive
  • AirportSan Antonio, TX (SAT-San Antonio Intl.)30 min drive

Choose dates to view prices

About this area

New Braunfels

Hilton Garden Inn New Braunfels is located in New Braunfels. New Braunfels MarketPlace and New Braunfels Town Center at Creekside are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Guadalupe River and Lake Dunlap. Schlitterbahn New Braunfels Waterpark and Resort and Texas Ski Ranch are also worth visiting.

What's nearby

  • New Braunfels Conservation Society - 14 min walk
  • Museum Of Texas Handmade Furniture - 16 min walk
  • San Marcos Premium Outlets - 12 min drive
  • Lake McQueeney - 14 min drive
  • Whitewater Amphitheatre - 22 min drive

Getting around

  • San Marcos Station - 17 min drive
  • San Antonio International Airport (SAT) - 30 min drive

Restaurants

  • Great American Grill — 1 min walk
  • Taco Palenque — 17 min walk
  • Montana Mike's Steakhouse — 17 min walk
  • Olive Garden — 19 min walk
  • Gennaro's La Cucina Italiana — 3 min drive

About this property

Hilton Garden Inn New Braunfels

3-star hotel with restaurant and outdoor pool
This smoke-free hotel features a restaurant, an outdoor pool, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a 24-hour business center are onsite. All 103 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like refrigerators and microwaves. Other amenities available to guests include MP3 docks, room service, and coffee makers.
Hilton Garden Inn New Braunfels offers 103 air-conditioned accommodations with MP3 docking stations and safes. 37-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee daily 6:00 AM–9:00 AM
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 24-hour business center
  • Conference space (2512 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Hotel New Braunfels
Hilton Garden Inn New Braunfels
New Braunfels Hilton Garden Inn
Hilton Garden Inn New Braunfels Hotel
Hilton Garn Inn Braunfels
Hilton Braunfels Braunfels
Hilton Garden Inn New Braunfels Hotel
Hilton Garden Inn New Braunfels New Braunfels
Hilton Garden Inn New Braunfels Hotel New Braunfels

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 521 out of 983 reviews
5 - Excellent 53%
Rating 4 - Good. 306 out of 983 reviews
4 - Good 31%
Rating 3 - Okay. 98 out of 983 reviews
3 - Okay 10%
Rating 2 - Poor. 34 out of 983 reviews
2 - Poor 3%
Rating 1 - Terrible. 24 out of 983 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.0/5

Amenities

4.4/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed in Room 408 which is a junior suite and the furniture was stained, room didn’t smell awful but it wasn’t a polite smell, and black ants were on the window ledge. After reporting it, they stated maintenance sprayed but we came back and ants were still there. They got into my daughters backpack & shoes.
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service
I’ve stayed here a number of times so I knew what to expect, and I wasn’t disappointed. The rooms are always clean and comfortable with all of the necessities in place. The staff is always professional and helpful. When we got to our room and settled in there were small bugs, so we were moved to another room just across the hall. It was another delightful stay at this hotel. Thanks
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was safe, well lit with helpful staff and ample parking.
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, very friendly staff.
Stayed 2 nights in Sep 2021

1/5 Terrible

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to check in around 3:30-3:40 pm and was told the rooms weren’t ready it would be about 30 min maybe but they would call. Waited and no phone call so we finally call and they say oh yeah a room is ready and this was about 4:30 almost. Didn’t get offered discount just a free breakfast? Overall staff was friendly just the check in thing was horrible.
Stayed 1 night in Sep 2021