Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers

Reviews of Howard Johnson by Wyndham New Braunfels

3.5 out of 5
Howard Johnson by Wyndham New Braunfels
201 Loop 337, New Braunfels, TX

Reviews

7.0

Good

Rating 10 - Excellent. 200 out of 511 reviews" "
Rating 8 - Good. 77 out of 511 reviews" "
Rating 6 - Okay. 76 out of 511 reviews" "
Rating 4 - Poor. 79 out of 511 reviews" "
Rating 2 - Terrible. 79 out of 511 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leila J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was a fantastic retreat, providing a relaxing environment to unwind and soak up the sun. The complimentary breakfast offered a variety of options to suit every taste, and the free WiFi and parking made my stay hassle-free.
Stayed 1 night in Apr 2024
Response from Manager on Apr 5, 2024
Hello Leila J.,We are delighted to hear that you enjoyed our pool area and complimentary amenities during your stay. We strive to provide a relaxing environment and diverse options to enhance our guests' experience. Your feedback is greatly appreciated, and we hope to welcome you back soon for another enjoyable visit!

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was a highlight – perfect for cooling off on hot afternoons. Can't wait to return!
Stayed 1 night in Apr 2024
Response from Manager on Apr 5, 2024
Hello Camille,We are thrilled to hear that you enjoyed our pool during your stay and that it was a highlight for you. Our team looks forward to welcoming you back for another refreshing visit in the future.

6/10 Okay

Connie

Traveled with family
I felt like it was a good location as there were several places to eat and shop. Breakfast was included but honestly it did not look very appealing as the biscuits and eggs look very dry. I did not try them. There were bagels but nothing to put on them. I ate one on the mini muffins and it tasted okay. My bed was comfortable and our room was quiet so I was able to sleep.
Stayed 1 night in Mar 2024
Response from Manager on Mar 29, 2024
Hello Connie,We're glad to hear you enjoyed the hotel's convenient location and found your bed comfortable for a good night's sleep. We appreciate your feedback on the breakfast options and will share this with our team for further review. Our aim is to ensure all guests have a pleasant stay.

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hotel experience! Seriously!!
Stayed 1 night in Mar 2024
Response from Manager on Mar 29, 2024
Hello Melody,We are thrilled to hear that you had a wonderful stay at our hotel. Your satisfaction is our top priority, and we are delighted that you enjoyed your experience with us. If you have any more feedback or need assistance, please feel free to reach out to our management team directly.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 22, 2024
Hello Patricia,We appreciate your high rating and are glad to know you enjoyed your stay overall. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us. We value your input and hope to welcome you back in the future.

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities
Terrible representation on photos as compared to reality
Stayed 1 night in Mar 2024
Response from Manager on Mar 9, 2024
Hello Robert,We're sorry to hear you were disappointed. We strive to accurately represent our property online. Your feedback is valuable for future improvements. Thank you for bringing this to our attention.

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic amenities including a pool, free WiFi, and breakfast included, combined with excellent service, made for a memorable stay.
Stayed 1 night in Feb 2024
Response from Manager on Mar 2, 2024
Hello Ada,We sincerely appreciate your feedback on our amenities and service. It's great to know you had a memorable experience during your stay with us. Our team strives to provide top-notch service and we are glad we met your expectations. Thank you for choosing to stay with us, and we hope to welcome you back in the future!

6/10 Okay

Devra

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Gal who checked us in didn’t volunteer any info about breakfast or wi-fi. Just basically checked us in and gave us our key
Stayed 1 night in Feb 2024
Response from Manager on Feb 24, 2024
Hello Devra,We appreciate your feedback about the check-in experience you had. Our team is constantly working on improving our communication with guests to ensure a seamless stay. For any future visits, please don't hesitate to reach out to our front desk for information about our breakfast options and Wi-Fi access. Your comments help us enhance our guest experience.

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The laundry facilities came in handy for keeping our clothes fresh and clean throughout our stay.
Stayed 1 night in Feb 2024
Response from Manager on Feb 24, 2024
Hello Joanna,We are delighted to hear that our laundry facilities met your needs during your stay. Providing clean and fresh clothes for our guests is always a top priority for us. Should you have any further feedback or need assistance, please don't hesitate to reach out to our management team directly.

2/10 Terrible

Edelia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel doesn’t look no where near like the pictures on this site !! Run down and only stairs so not for handicap people. Definitely not worth what they charge at all….
Stayed 1 night in Feb 2024
Response from Manager on Feb 17, 2024
Hello Edelia,We regret to hear your experience did not meet your expectations. Our property aims to cater to all guests' needs, and we apologize if this was not made clear to you. We appreciate your feedback as it helps us to continue improving. We suggest contacting our management directly to address any concerns you may have regarding your stay with us.

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A top-notch experience
Stayed 1 night in Feb 2024
Response from Manager on Feb 16, 2024
Hello Maria,Thank you for sharing your feedback about your recent stay with us. We are thrilled to hear that you had a top-notch experience at our hotel. Our team strives to provide excellent service, and it's gratifying to know that we achieved this during your visit. Should you have any future travel plans, we would be delighted to welcome you back for another outstanding stay.

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem! This hotel exceeded my expectations with its charming atmosphere and friendly staff. A delightful stay that I would recommend to anyone.
Stayed 1 night in Feb 2024
Response from Manager on Feb 9, 2024
Hello Penny,Thank you for your kind words! It's great to hear that our charming atmosphere and friendly staff made your stay delightful. We truly appreciate your recommendation and hope to welcome you back in the future.

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and great location
Stayed 1 night in Feb 2024
Response from Manager on Feb 9, 2024
Hello Veronica,Thank you for your feedback! We're pleased to hear that you found our hotel to be a good value and enjoyed our convenient location. We strive to provide a positive experience for all our guests and we appreciate your kind words. We hope to welcome you back for another enjoyable stay in the future.

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 2 nights in Jan 2024
Response from Manager on Feb 8, 2024
Hello Michael,We're thrilled to hear that you had a fantastic stay with us! We're dedicated to providing exceptional service and ensuring that our guests have a memorable experience. If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional stay! The hotel's attention to detail and customer service made my experience memorable.
Stayed 1 night in Jan 2024
Response from Manager on Feb 3, 2024
Hello Guadalupe,Thank you for choosing our hotel for your recent stay. We are delighted to hear that our attention to detail and customer service contributed to a memorable experience. It is always our goal to provide exceptional stays for our guests. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

beatrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenity extravaganza! This hotel goes above and beyond with popular amenities. My stay felt like a luxurious getaway, thanks to the thoughtful offerings.
Stayed 1 night in Jan 2024
Response from Manager on Feb 3, 2024
Hello beatrice,Thank you for taking the time to share your feedback with us! We're delighted to hear that you had a luxurious getaway and enjoyed the popular amenities at our hotel. Providing a memorable experience is our top priority, and we're glad we could exceed your expectations. We hope to welcome you back again in the future for another wonderful stay.

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning, included parking, and attentive 24/7 front desk made our stay truly comfortable. Seriously great experience ever!
Stayed 1 night in Jan 2024
Response from Manager on Feb 1, 2024
Hello Jenifer,Thank you for your kind words about our hotel. We are thrilled to hear that you found our air conditioning, included parking, and 24/7 front desk service to be exceptional. It is our goal to ensure that every guest has a comfortable and enjoyable stay. We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel! The room's microwave and the included breakfast were real highlights.
Stayed 1 night in Jan 2024
Response from Manager on Jan 30, 2024
Hello Anna,We're thrilled to hear that you found our hotel outstanding! Our team takes pride in providing excellent amenities such as a microwave in the rooms and a delicious breakfast to enhance your stay. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Shane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prompt and efficient housekeeping services enhanced our stay. The speed at which the team responded to requests and maintained cleanliness was truly impressive.
Stayed 1 night in Jan 2024
Response from Manager on Jan 18, 2024
Hello Shane, Thank you for taking the time to share your positive feedback about our housekeeping services. We are delighted to hear that our team was prompt and efficient in responding to your requests and maintaining cleanliness throughout your stay. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful stay! Although it was a simple hotel, all the basics were covered. Clean room. Super friendly, attentive and hard working staff, and incredibly reasonable prices. If you're looking for a five star hotel with a spa and a bar or gym it may not be the place for you. But if your looking for a great place, with reasonable prices and convenient to a Walgreens, 7-11 and even a steak house right next door I highly recommend considering this place. Thank you so much to the staff!
Stayed 5 nights in Jan 2024
Response from Manager on Jan 13, 2024
Hello Felipe,Thank you for your kind feedback! We appreciate your positive comments about our attentive staff, clean rooms, and reasonable prices. While we don't have all the amenities of a five-star hotel, we strive to provide a great experience for our guests. We're glad you found our location convenient with nearby facilities. We hope to welcome you back in the future!

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Choosing this hotel with complimentary parking turned out to be a financially wise decision. With no extra charges or worries about securing a parking space, the entire experience was hassle-free and convenient.
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Dawn, Thank you for choosing our hotel for your stay. We're delighted to hear that our complimentary parking added value to your experience and made your stay hassle-free. We appreciate your kind feedback and hope to welcome you back in the future.

10/10 Excellent

Samantha

Stayed 2 nights in Jan 2024
Response from Manager on Jan 28, 2024
Hello Samantha,We are thrilled to hear that you had an exceptional stay with us! Please do not hesitate to reach out to us with any feedback or suggestions you may have. We value your experience and look forward to welcoming you back in the near future.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Stay! The staff was super friendly and always ready to assist, and the room was so comfy and spotlessly clean.
Stayed 1 night in Dec 2023
Response from Manager on Jan 8, 2024
Hello Timothy,Thank you for sharing your experience with us! We're thrilled to hear that our friendly staff made your stay enjoyable. We take pride in providing comfortable and clean accommodations for our guests. We hope to have the pleasure of welcoming you back in the future.

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Manager on Jan 2, 2024
Hello Richard,We're delighted to hear that you had a great experience during your recent stay! If there's anything specific you loved about our hotel, we would be thrilled to hear it. If there's anything we can assist you with in the future, please don't hesitate to reach out. We hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Malia D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We totally felt like VIPs during our stay. Everything was just perfect, from the awesome business services to the laundry and housekeeping.
Stayed 1 night in Dec 2023
Response from Manager on Dec 30, 2023
Hello Malia D.,Thank you for choosing our hotel for your stay! We are thrilled to hear that you felt like VIPs and enjoyed our business services, laundry, and housekeeping. It was our pleasure to provide you with a perfect experience. We hope to welcome you back soon for another exceptional stay.

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a frequent business traveler, I can confidently say this hotel caters to professionals. The 24/7 front desk and business services were invaluable. The free WiFi and included breakfast saved me time and money. Great Service!
Stayed 1 night in Dec 2023
Response from Manager on Dec 23, 2023
Hello Tina,Thank you for choosing our hotel for your business stay! We strive to provide exceptional service to all our guests and we are delighted to hear that you found our 24/7 front desk and business services invaluable. It's great to know that the free WiFi and included breakfast were convenient for you as well. We appreciate your kind words and hope to welcome you back in the future.

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
I really enjoyed my stay. Great price and location.
Stayed 1 night in Dec 2023
Response from Manager on Dec 17, 2023
Hello Fernando,Thank you for choosing our hotel for your stay! We're delighted to hear that you enjoyed both our affordable rates and convenient location. We strive to provide value and convenience to our guests, and we appreciate your positive feedback. We hope to welcome you back again in the future for another enjoyable stay.

10/10 Excellent

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this hotel was an absolute delight. The room was equipped with a microwave, which came in handy for quick snacks. The popular amenities like the pool and free WiFi added an extra layer of enjoyment.
Stayed 1 night in Dec 2023
Response from Manager on Dec 16, 2023
Hello May,We appreciate your positive feedback about your recent stay with us. It's great to hear that you found our room amenities, including the microwave, to be convenient for your needs. We're glad that you also made use of our popular amenities such as the pool and free WiFi, which enhanced your overall experience. We hope to welcome you back soon for another delightful stay at our hotel.

10/10 Excellent

Keshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay!
Stayed 1 night in Nov 2023
Response from Manager on Dec 5, 2023
Hello Keshia,Thank you for sharing your feedback! We're delighted to hear that you had a fantastic stay with us. It was a pleasure hosting you, and we hope to welcome you back again soon for another memorable experience.

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by the laundry facilities. Amazing staff! They listened my preferences and went above and beyond.
Stayed 1 night in Nov 2023
Response from Manager on Dec 5, 2023
Hello Diana,Thank you for your kind words about our laundry facilities and staff! We take pride in providing exceptional service, and it's wonderful to hear that they exceeded your expectations. We always strive to listen to our guests' preferences and ensure a memorable stay. We appreciate your feedback and hope to welcome you back in the future for another outstanding experience.

8/10 Good

Jaime

Business traveler
Liked: Cleanliness, staff & service
The staff is wonderful, so sweet ♥️♥️♥️
Stayed 1 night in Nov 2023
Response from Manager on Dec 5, 2023
Hello Jaime,Thank you for your kind words about our staff! We strive to provide exceptional service to all of our guests. We appreciate your feedback and hope to welcome you back in the future for another sweet stay.

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The included breakfast had a variety of options, catering to different preferences. Having a microwave in the room was convenient for quick meals. I'm really happy with my decision to stay at this hotel!
Stayed 1 night in Nov 2023
Response from Manager on Nov 26, 2023
Hello Connie,Thank you for choosing our hotel for your stay! We are thrilled to hear that the included breakfast and variety of options were to your liking. It's great to know that having a microwave in the room added convenience to your stay. We appreciate your positive feedback and hope to welcome you back in the future.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
My second stay was very good. The staff is very good. Very nice people to do business with.
Stayed 1 night in Nov 2023
Response from Manager on Nov 25, 2023
Dear Guest,Thank you for choosing to stay with us again! We appreciate your kind words about our staff. It was our pleasure to serve you, and we hope to welcome you back for another great experience in the future.

10/10 Excellent

Denise

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay was fantastic! I loved having a microwave in my room, and the complimentary breakfast was a great touch. The pool was a hit with my kids, and the housekeeping was impeccable. Everything just made my stay more enjoyable.
Stayed 1 night in Nov 2023
Response from Manager on Nov 24, 2023
Hello Denise,Thank you for sharing your wonderful experience with us! We're delighted to hear that you enjoyed the convenience of having a microwave in your room and appreciated our complimentary breakfast. It's great to know that your kids had a great time at the pool as well. We take pride in our meticulous housekeeping service. It was a pleasure having you as our guest, and we hope to welcome you back soon for another enjoyable stay!

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time at this hotel! One of the best things was having a microwave in my room. It made my stay so much better, especially when I needed a quick meal or wanted to heat up some leftovers.
Stayed 1 night in Nov 2023
Response from Manager on Nov 23, 2023
Hello Valerie,Thank you for your kind feedback! We're thrilled to hear that the convenience of having a microwave in your room added to your overall experience. Our goal is to provide amenities that make our guests' stays enjoyable and hassle-free. We appreciate your positive review and hope to welcome you back in the future.

2/10 Terrible

Bridget

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Sucks
There was mold in the bathroom and the ac kept turning off
Stayed 1 night in Nov 2023
Response from Manager on Nov 21, 2023
Hello Bridget, We apologize for any inconvenience you experienced during your stay. We take cleanliness and maintenance seriously. We appreciate your feedback and will address these concerns with our team to ensure a better experience for future guests.

8/10 Good

thomas

Liked: Cleanliness, staff & service
toilet didn't work properly when I checked in. Later some maintenace guys came to work on it without me saying anything, so the hotel knew about it and was already addressing it. not a 5 star place but 5 stars for the price range.
Response from Manager on Nov 18, 2023
Hello thomas,We apologize for any inconvenience you experienced with the toilet during your stay. We value your feedback and appreciate you bringing it to our attention. Our maintenance team strives to proactively address any issues and ensure guest satisfaction. Thank you for recognizing the value we offer within our price range. We hope to welcome you back for another positive experience in the future.

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities! A comfortable stay with free breakfast, a refreshing pool, and free WiFi.
Stayed 1 night in Nov 2023
Response from Manager on Nov 18, 2023
Hello Denise,Thank you for your kind review! We're delighted to hear that you enjoyed our excellent amenities, including our free breakfast, refreshing pool, and complimentary WiFi. We hope to welcome you back for another comfortable stay in the future.

6/10 Okay

Tabatha

Liked: Staff & service
Stayed 2 nights in Nov 2023
Response from Manager on Nov 15, 2023
Hello Tabatha, Thank you for taking the time we apologize for any inconvenience you encountered during your stay. We would appreciate if you reach out and share your comments with our management team for further review and improvement.

10/10 Excellent

Russell

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's range of popular amenities is impressive, and the free breakfast was a great start to my day. The pool and air conditioning made my stay exceptionally comfortable.
Stayed 1 night in Oct 2023
Response from Manager on Nov 9, 2023
Hello Russell,Thank you for taking the time to share your positive experience. We are delighted to hear that you enjoyed our range of amenities, including the popular free breakfast. We take pride in providing a comfortable stay for our guests, and we're glad that you found the pool and air conditioning to be exceptionally accommodating. We look forward to welcoming you back in the future.

6/10 Okay

Cristy

Stayed 2 nights in Nov 2023
Response from Manager on Nov 29, 2023
Hello Cristy,We appreciate you taking the time to provide us with your rating. If there were any specific concerns or issues during your stay, we encourage you to reach out to us directly so we can address them accordingly. We value your feedback and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Nelson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on Nov 5, 2023
Hello Nelson,Thank you for taking the time to share your experience with us. We appreciate your positive feedback and are delighted to hear that you had such a fantastic stay with us. We strive to provide exceptional service and a memorable experience for all of our guests. Should you have any future travel plans, we would be honored to welcome you back.

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our decision to select this hotel for our family vacation proved to be an excellent choice as it surpassed all our expectations. The pool was a definite hit with the children, while the complimentary WiFi provided us with convenience. Additionally, having a microwave in our room made it effortless to prepare snacks for our little ones.
Stayed 1 night in Oct 2023
Response from Manager on Nov 2, 2023
Hello Luz,Thank you for choosing our hotel for your family vacation! We're thrilled to hear that we exceeded your expectations and that our pool, complimentary WiFi, and in-room microwave were convenient and enjoyable for you and your children. We hope to have the opportunity to welcome you back in the future for another memorable stay.

6/10 Okay

David, Houston

Traveled with family
Liked: Cleanliness, staff & service
We really liked the room, except there was a chunk missing on corner of vanity. Acces to outlets was difficult. Paint was chipped and missing. Breakfast was abyssmal. We were there 2 days. Both days, the exact same thing was in the hot meal section. 6 sausage links. 1 fried egg. 2 bisquits. Overall, disappointing.
Stayed 2 nights in Oct 2023
Response from Manager on Nov 1, 2023
Hello David, Thank you for sharing your feedback regarding your recent stay with us. We appreciate your kind words about the room, and we apologize for any inconvenience caused by the issues you experienced. Rest assured, we will address the vanity, outlet access, and paint concerns you mentioned. We also appreciate your comments about breakfast, and we will share them with our team for improvement. We hope you will allow us another opportunity to provide you with a more satisfying experience in the future.

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool at this location is truly a serene escape. I spent numerous hours relaxing by the poolside, and the complimentary breakfast provided was an exceptional bonus. The 24/7 front desk staff were readily available to assist with any requests that arose.
Stayed 1 night in Oct 2023
Response from Manager on Nov 1, 2023
Hello Chelsea,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the serene pool and the complimentary breakfast. Our team takes pride in providing exceptional service and it is wonderful to know that our 24/7 front desk staff was readily available to assist you. We look forward to welcoming you back on your next visit.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean and comfortable stay
Super clean and comfortable stay
Stayed 2 nights in Oct 2023
Response from Manager on Nov 2, 2023
Dear Guest,Thank you for your wonderful feedback! We take pride in our commitment to cleanliness and providing a comfortable experience for our guests. We're delighted to hear that you enjoyed your stay with us. Your comfort is our top priority, and we're glad that we met your expectations. We look forward to welcoming you back in the future for another pleasant stay.

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Manager on Oct 27, 2023
Hello Simone,Thank you so much for the amazing rating! We're thrilled to have exceeded your expectations and hope to welcome you back soon for another extraordinary stay.

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not so good
Not very clean. Older property with stains on the walls and curtains. Air conditioning was horrible. Kept turning off after 10 minutes. Had to change rooms in the middle of the night. Will not return to this property
Stayed 1 night in Oct 2023
Response from Manager on Oct 25, 2023
Dear Guest, We apologize for the inconvenience caused during your stay. We have taken note of your concerns and will address them promptly. We hope to have the chance to welcome you back in the future for a more enjoyable experience.

8/10 Good

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Manager on Oct 21, 2023
Hello Reginald,Thank you for your positive review! We're thrilled that you had a great experience at our hotel. We look forward to welcoming you back soon!

8/10 Good

Tamara

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 18, 2023
Hello Tamara,Thank you for your review! We are delighted to hear that you had such a fantastic experience at our hotel. We hope to welcome you back soon!