Ratings based on 608 Verified Reviews

4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Smoke free hotel made our stay enjoyable!

Posted Apr 25, 2017
We really enjoyed our stay as it was so clean, quiet, and just right for a quick stay. Not far from outlets and lots of shopping nearby as well as an HEB! We will definitely recommend & stay here again especially with friendly and most accommodating staff! Breakfast was good and free!
Comment from Hotel Management
Apr 26, 2017 by GM, Hotel Management
THANK YOU! Your kind words mean a lot to us.
5 out of 5
Recommended
for Everyone
by A verified traveler

A hotel centrally located to the Hill Country.

Posted Apr 17, 2017
Pros: The breakfast and business center.
We went all over the hill country, Canyon lake, Austin, San Antonio, Sequin and San Marcos. Each night we returned to a comfortable, quiet clean room. Loved our stay.
Comment from Hotel Management
Apr 17, 2017 by GM, Hotel Management
Dear Liz, Thank You for your comments! we are glad you LOVED your stay. We can't wait to see you again on your next trip.
5 out of 5
Recommended
for Everyone
by A verified traveler from Prescott Valley AZ

8 night stay

Posted Mar 21, 2017
We stayed here for spring break. We had a very enjoyable stay. The hotel is very clean. The room was comfortable. There was absolutely nothing to complain about. The breakfast was great. The staff was very nice and knowledgeable about the area. This was our second time staying here ... we stayed for 6 nights over Christmas and we are definitely going to stay here again when we visit New Braunfels in June.
Comment from Hotel Management
Mar 22, 2017 by GM, Hotel Management
We are glad you enjoyed your stay and hope we will see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2017
Really nice hotel, great price. Everything was clean and nice.
Comment from Hotel Management
Mar 20, 2017 by GM, Hotel Management
Dear Anonymous, Thank You for your review
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotle!

Posted Mar 17, 2017
Pros: Huge room, clean, well lit
Location: Gruene is a great town with shops and the Gristmill for dining
Ended the night in San Antonio where no rooms were available, but enjoyed staying right down the street from Gruene for lunch the next day!
Comment from Hotel Management
Mar 20, 2017 by GM, Hotel Management
Dear Anonymous, Thank You for your review.
3 out of 5
by Kristin

Nice hotel

Posted Feb 20, 2017 on Hotels
Room was very nice and the staff was very friendly. The breakfast was disappointing, standard stuff nothing special nothing hot except waffles.
Comment from Hotel Management
Mar 2, 2017 by General Manager, Hotel Management
Thank you for your comments, we will take a hard look at our offering during breakfast and perhaps add some items. Thank You again. GM
5 out of 5
by Steve

Posted Feb 20, 2017 on Hotels
Clean, comfortable. Did load of laundry, clean facility. Good breakfast.
Comment from Hotel Management
Mar 2, 2017 by General Manager, Hotel Management
We Love it when we score 5 stars! and more importantly we are glad you enjoyed your stay. Thank you for letting us know. GM
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2017
Pros: The price, availability, cleanliness and amenities were great.
Location: The river and Gruene are fun.
I was very pleased and would stay there again. Thank you.
Comment from Hotel Management
Mar 2, 2017 by GM, Hotel Management
Thank You we re glad you enjoyed your stay.
5 out of 5
by A verified traveler

Posted Feb 16, 2017 on Hotels
Comment from Hotel Management
Mar 7, 2017 by General Manager, Hotel Management
Thank You for your review
5 out of 5
by Tomas

Perfectly perfect

Posted Feb 16, 2017 on Hotels
I couldn't be more pleased. I reserved my room online. When I got to the hotel the lady was super nice and expecting me. She had everything set and waiting on me. She was super nice and friendly. The room smelled great and it was very clean. The shower had very hot water just like I like it. The pressure could of been better. The bed was nice and comfortable. I will with out question be back
Comment from Hotel Management
Mar 2, 2017 by General Manager, Hotel Management
Dear Tomas, Thank You for letting us know about your stay, we rely on comments like yours to make sure we get better at what we do, and it looks like we succeeded during your stay. Again Thank You. I will share your comments with our staff. GM