Ratings based on 587 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Prescott Valley AZ

8 night stay

Posted Mar 21, 2017
We stayed here for spring break. We had a very enjoyable stay. The hotel is very clean. The room was comfortable. There was absolutely nothing to complain about. The breakfast was great. The staff was very nice and knowledgeable about the area. This was our second time staying here ... we stayed for 6 nights over Christmas and we are definitely going to stay here again when we visit New Braunfels in June.
Comment from Hotel Management
Mar 22, 2017 by GM, Hotel Management
We are glad you enjoyed your stay and hope we will see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2017
Really nice hotel, great price. Everything was clean and nice.
Comment from Hotel Management
Mar 20, 2017 by GM, Hotel Management
Dear Anonymous, Thank You for your review
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotle!

Posted Mar 17, 2017
Pros: Huge room, clean, well lit
Location: Gruene is a great town with shops and the Gristmill for dining
Ended the night in San Antonio where no rooms were available, but enjoyed staying right down the street from Gruene for lunch the next day!
Comment from Hotel Management
Mar 20, 2017 by GM, Hotel Management
Dear Anonymous, Thank You for your review.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2017
Pros: The price, availability, cleanliness and amenities were great.
Location: The river and Gruene are fun.
I was very pleased and would stay there again. Thank you.
Comment from Hotel Management
Mar 2, 2017 by GM, Hotel Management
Thank You we re glad you enjoyed your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel.

Posted Feb 12, 2017
I was quite pleased with our choice here. The hotel was clean and comfortable. I remember the lady serving the breakfast room as being very sweet and conscientious. A good hotel for the money
Comment from Hotel Management
Feb 14, 2017 by GM, Hotel Management
Thank You for the kind words! We look forward to seen you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, NV

Nice, clean hotel that is close to Gruene Hall

Posted Jan 27, 2017
My wife and I stayed here for one night while we were in town for a show at Gruene Hall. It served its purpose well as it was a clean, safe hotel at a reasobale price.
Comment from Hotel Management
Jan 30, 2017 by GM, Hotel Management
Thank You for your review! and for choosing to stay with us. We take great pride in our cleanliness as well as taking care of our guests! You are correct Gruene Hall is very convenient to our hotel as well as many other restaurants and attractions.
5 out of 5
by Tina

Posted Dec 27, 2016 on Hotels
so peaceful, restful and quiet.
Comment from Hotel Management
Feb 14, 2017 by General Manager, Hotel Management
Dear Tina, We love it when we get a FIVE star survey and are very glad you had a restful night. look forward to seen you again soon. Sincerely, Gabriel Lopez GM
5 out of 5
by Leticia

Posted Dec 27, 2016 on Hotels
Great hotel!!
Comment from Hotel Management
Feb 14, 2017 by General Manager, Hotel Management
Dear Leticia, THANK YOU! for filling out the survey, and we look forward to serving you again. Sincerely, Gabriel Lopez GM
5 out of 5
by A verified traveler

Clean spacious rooms

Posted Dec 24, 2016 on Hotels
Everything was amazing would definitely stay here again. The only thing to complain about would be the infant crib we received was very dirty and didn't tell us it didn't come with sheets. But overall was satisfied with cleanliness of the room space of room and breakfast.
Comment from Hotel Management
Feb 14, 2017 by General Manager, Hotel Management
Thank you for your kind words, and we will certainly review all of our cribs to make sure they meet your standards. Sincerely, GM
3 out of 5
by A verified traveler

Posted Dec 20, 2016 on Hotels
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Thank you