Well-intentioned but disappointing
Posted Nov 8, 2015
This was our first experience with this location, having stayed at Super 8 other places. The initial opinion on the room was that is looked about as expected, clean and adequately furnished. A minor hiccup was a cable TV system that was confusing enough we were encouraged to have the manager come up and sort out getting it to work. Finally the system was disconnected entirely and the cable plugged directly to the TV, getting us enough channels to get the local news/weather, really all we needed.
When we turned down the bed we found a disturbing amount of hair in and on the sheets throughout. Lots of hair. Not pleasant. Another call to the desk resulted in another visit from the manager, who to his credit apologized and quickly remade the bed with fresh, hairless linens.
I was impressed by the manager's response but disappointed that we had the issues in the first place.