Ratings based on 554 Verified Reviews

4.1 out of 5
82% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Winter Haven, FL

Super clean and quiet hotel

Posted Sep 21, 2017
Location: Enjoyed the Railroad museum and the Greune Historical District nearby
Such a nice hotel near many activities. The hotel was exceptionally clean, the breakfast was wonderful and the hotel was exceptionally quiet. We will always stay in this hotel as we are driving through Texas.
2 out of 5
by A verified traveler

Slow Staff & Dirty Floors

Posted Sep 18, 2017
Front desk staff was slow, couldn't muti-task and did not follow-through with commitment. After waiting for towels and being promised they would be delivered to the room, the towels never appeared. We had to go down request and wait for them a second time before we received them. Hallway and elevator floors were very dirty. Also, the elevator had a rank odor.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Nice hotel next to junkyard with Donkeys.

Posted Sep 18, 2017
Very nice hotel and clean. Our view was hilarious, as we opened the curtain to see old farm equipment and metal scraps in a junkyard with 2 donkeys. My guess is that the neighbor next door was not for a Hotel being next to them.
4 out of 5
Recommended
for Everyone
by A verified traveler from euless, tx

Nice stay

Posted Aug 24, 2017
Clean hotel, clean and updated bathroom, nice bed, nice staff and good breakfast.
Comment from Hotel Management
Sep 13, 2017 by gm, Hotel Management
Thank you for the kind review, we are glad you had an overall great stay. We hope to see you again for any hospitality needs you may have in the future.
3 out of 5
by A verified traveler

Needs a good cleaning.

Posted Aug 23, 2017
Felt dirty. Crumbs on floor, bathroom floor dirty. Hair on sheet.
Comment from Hotel Management
Sep 13, 2017 by gm, Hotel Management
We are sorry your stay was sub par. we will use this review to improve our house keeping standards.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good, clean comfortable hotel with good hot breakf

Posted Jul 31, 2017
The staff were very friendly. The hotel was clean and modern. The room was clean and current. The bathroom was clean. The hot breakfast was good. We got a room overlooking the lobby which was a little louder. Avoid those two room's on the 2nd floor.
Comment from Hotel Management
Sep 1, 2017 by gm, Hotel Management
Thank you for the kind review, we hope to see you again for any hospitality needs you might have.
3 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel a.c. stopped working

Posted Jul 21, 2017
a.c. stopped working the first night so next day leave to go to water park the hotel attendant told us we will have a room ready when we get back so we come back and the new shift guy tells us there is no record of us being in the hotel and he hopes our stuff is in our room.
Comment from Hotel Management
Jul 25, 2017 by gm, Hotel Management
Were sorry to see that you had issues with you ac, it seems like everything in the end worked out. we will use this situation to improve our customer service.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel close to Gruene

Posted Jul 18, 2017
Hotel was nice but needs some updating. The shower curtain needed some mounting adjustments. The outside curb appeal was lacking but other than that for the price and location it was great!
Comment from Hotel Management
Jul 25, 2017 by gm, Hotel Management
We're glad that your overall experience was satisfactory. We offer a competitive price point compared to our competitors.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2017
We enjoyed our stay there while at Schlitterbaun. The water park was just about 10 minutes away. Hot breakfast was good.
Comment from Hotel Management
Sep 1, 2017 by gm, Hotel Management
we have a great location really close to the highway. We also serve breakfast every day from 6am-10am.
4 out of 5
by A verified traveler

Nice hotel - but location could be better

Posted Jul 9, 2017
Pros: Clean, good breakfast
Cons: Make sure the room is charged to the correct person's card.
Nice hotel, but location makes me wonder if they just bought half of the scrap yard next door to build on. Hotel was nice and clean; good breakfast. Only the location and poor pillow selection made this stay less than ideal. Pillows were overstuffed and somewhat lumpy. My bill was charged to someone else's card. Still trying to get that worked out, but if not, I'm OK with it, because the cardholder was charged a rate 27% cheaper than what I was quoted:)
Comment from Hotel Management
Sep 1, 2017 by gm, Hotel Management
We are sorry to see that there was a clerical error. we will work harder towards meeting the expectations of our guests.