Ratings based on 478 Verified Reviews

3.8 out of 5
76% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 19, 2017
The guy who checked us in was great 👍 we had a problem with the tv and he came to the room twice to fix it, highest rating for him
2 out of 5
by A verified traveler

Hotel

Posted May 16, 2017
The hallway was dirty, food on the floor. Our bed sheet kept coming off. One of the housekeeping ladies was disrespectful to another employee in front of us. The pool was really cold.
Comment from Hotel Management
May 21, 2017 by Best Western Hotels & Resorts , Hotel Management
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 14, 2017
Pros: Large nice room
Great hotel; friendly staff; large room; good breakfast
2 out of 5
by A verified traveler

Disappointing stay.

Posted May 4, 2017
Reserved room through Expedia. Room was not at all we asked for. Staff changed it for us. Room not cleaned adequately. Left over food in fridge, no Kleenex in box in bathroom. Carpeting worn and dirty. Not happy with our experience.
Comment from Hotel Management
May 10, 2017 by Best Western Hotels & Resorts , Hotel Management
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Great hotel near the city.

Posted Apr 30, 2017
Pros: The staff
Cons: Parking
Wonderful staff, courteous and friendly. We have stayed here twice and would definitely stay again.
Comment from Hotel Management
May 5, 2017 by Christine, Hotel Management
Thank you Dee for your review.
2 out of 5
by A verified traveler

Not impressed.

Posted Apr 8, 2017
Lots of highway noise, noise transfer between rooms. Clenlyness acceptable.
Comment from Hotel Management
Apr 12, 2017 by Manager, Hotel Management
Thank you for taking the time to let us know of your displeasure. We will use the cleanliness issue as a training opportunity, unfortunately we can do little regarding the highway noise.
4 out of 5
Recommended
for Everyone
by A verified traveler

Port in the storm

Posted Mar 16, 2017
The staff really took care of their guests, making extra efforts to make us comfortable and even feeding us while we were all stranded during a major snowstorm.
Comment from Hotel Management
Mar 17, 2017 by Christine, Hotel Management
Thank you Anonymous for leaving a review for the hotel. We are glad to hear that you had a pleasurable stay while weathering the nor'easter this past week. We look forward to seeing you again for future trips to the Central PA area.
4 out of 5
by Cathleen

This traveler left a rating score only Posted Feb 13, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Quick one night for an event Saturday

Posted Feb 9, 2017
Pros: Lacation. Cleanliness, quiet, restaurant options. Got a discount at one restaurant just for showing a room key.
Cons: Dirt buildup in the corners of room, bathroom, shower,
Location: Good options for restaurants and gas.
Nice, Quiet, easy to get meal and gas, close. TV selection was horrible though. Lots of channels with nothing good on. Went to bed early. Got up early had breakfast and left.
Comment from Hotel Management
Mar 19, 2017 by Christine, Hotel Management
We appreciate your taking the time to leave a comment. We will certainly follow-up on some of the con's you left as we want to ensure all of our guests have a pleasant stay.
5 out of 5
by Lydia

Good price, great stay!

Posted Feb 6, 2017 on Hotels
The staff and suite were amazing! A few of the details are a little older, but everything worked well and was beyond comfortable! I travel a lot for work and do not expect five-star, but this was definitely one of the best stays I had! The gym is small but functional, nice pool, lots of nice little extras!
Comment from Hotel Management
Mar 17, 2017
Thank you Lydia for taking the time to leave this great comment. We absolutely love hearing that you enjoyed your stay and found the hotel to be wonderful! We look forward to seeing you again on a future trip to the area!