Ratings based on 48 Verified Reviews

3.8 out of 5
73% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from pl

good hotel, not 4* standard

Posted Nov 1, 2016 on Orbitz
hotel is ok, however not 4*, basic breakfast, the address provided is incorrect - difficult to find
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 7, 2016
good hotel for short stay and with pool............
Comment from Hotel Management
Aug 28, 2016 by Dhruv , Hotel Management
Dear Sir , thank you for your valuable comments , we look forward to welcome you gain.
5 out of 5
Recommended
for Everyone
by A verified traveler from rj

nice swimming pool

Posted May 15, 2016
awesum n nice experience .......................................
Comment from Hotel Management
Aug 28, 2016 by Dhruv, Hotel Management
Thank you for appreciating our property we look forward to welcome you again .
5 out of 5
Recommended
for Everyone
by A verified traveler from Mumbai

Nice hotel near the metro

Posted Apr 28, 2016
Pros: The cleanliness was worth considering.
Cons: Nothing as such
Location: Chattarpur Mandir is very close. Sultanpur Metro station is very close.
We stayed at the hotel for 3 days and since had a late flight were also given an extended checkout, the staff is very friendly but sometimes gets a bit confusing since the hotel is a Japanese hotel and the staff sometimes has communication issues. But it is very comfortable. You won't get much of a view from the rooms but the rooms are spacious and more like serviced apartments. Over all nice stay.
Comment from Hotel Management
Aug 28, 2016 by Dhruv, Hotel Management
Dear Ms.Arushi , Thank you for appreciating our property , we look forward to welcome you again
3 out of 5
by A verified traveler

Posted Oct 4, 2015
Surprising that the hotel charges for ice bucket and that too exorbitant. Breakfast Menu served as part of package has a lot to desire.... way below expectation from a reputed hotel.
Comment from Hotel Management
Oct 5, 2016 by Pankaj Sharma , Hotel Management
We are really apologizes from you. We will sure to provide best to best service. We will sort it our this matter. Thanks & Regards Revenue Manager
4 out of 5
by Alenka from slovenia

Nice stay at Avalon

Posted Aug 26, 2015 on Hotels
The hotel is 5 minute walking distance to metro station. The neighborhood is typical Indian(dirty roads in bad condition) but the area is safe for walking also at night. The special care must be taken upon the traffic. The staff is very professional,kind and always ready to help.The hotel doesn't have a bar but you can have a drink at the Japanese restaurant.The food in the restaurant is tasty and you can chose upon different types (Indian,Japanese)The pool area is clean but perhaps lacks on maintenance (shower room).The laundry service is very good. Definitely the rate between price and quality is ok, so definitely we would return to this hotel.
Comment from Hotel Management
Oct 5, 2016 by General Manager, Hotel Management
Dear Valuable Guest, Thank you very much for given your precious time and write us fabulous feedback. Have a great and safe day. Thanks & Regards Pankaj Sharma Revenue Manager
4 out of 5
by Kumar from Finland

Nice decent hotel !

Posted Mar 10, 2015 on Hotels
Very nice stay. Nothing to complain except the resturant prices are in higher side.
4 out of 5
by varinderdeep

This traveler left a rating score only Posted Jan 4, 2015 on Hotels
4 out of 5
by BJ from London

Restful Stay!

Posted Dec 25, 2014 on Hotels
The location is out of way of everything but compensated by quiet surrounding, The hotel theme seems to sugg that it is tailored around Japanese tourists, has a full range of in-house modern facilities inc a functional gym, sml indoor pool and very good recommendable Spa which was amazing...run by an elegant Japanese Lady who took a lot of pride over what the could provide...enjoyed it thouroughly. The service was a little impersonal but could not fault it as such. The only thing is that their price keeps fluctuating wildly between the highest of $250/ to $40 for same room spec...couldnt fig that out...best advice is if you can lock in at the lower rate for the days you need then this is better to do beforehand as once you come in it will not show available for next day at lower rate so you dont have a choice but to book it high...!
4 out of 5
by atul from new delhi

satisfactory stay at a good property

Posted Dec 10, 2014 on Hotels
Since this was a stay with my family, given the hotels predisposition towards Japanese guests was a little worried about the noise levels we were going to acgieve. However the staff was very accommodating and helpful.