Ratings based on 126 Verified Reviews

4.3 out of 5
86% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Location of hotel is not good.

Posted Jan 31, 2017
It was ok but not the best one. We are bit disappointed, they didn't provide bottle water on that price.
Comment from Hotel Management
Feb 2, 2017 by Ace Singh, Hotel Management
Dear Valued Guest, "Namaste" Thanks for sharing your feedback, we look forward to welcome you at our hotel. Best regards,
5 out of 5
Recommended
for Couples
by A verified traveler from USA

Clean hotel

Posted Jan 28, 2017
Hotel was neat and clean. Service was really superb. We enjoyed hotel service. All staffs were very co-operative as well as Hotel Manager.
Comment from Hotel Management
Jan 29, 2017 by Ace Singh, Hotel Management
Dear Valued Guest, "Namaste" Thanks for sharing your positive feedback, we are so pleased that you enjoyed your stay at our hotel star plaza. Our staff always try to get worth of every bit paid by the guest. We hope you will travel to Delhi soon again. Be sure to let us know when you are coming so we can reserve your favourite room for you. Best regards,
5 out of 5
Recommended
for Students
by A verified traveler from Japan

Indian hospitality

Posted Jan 11, 2017
Pros: Service
Location: Very close to metro station.
The hotel was clean & well maintained. Stayed here in deluxe room for a night the room was excellent. The bathroom was large. Lobby was quite impressive. Staffs were really excellent.
Comment from Hotel Management
Jan 13, 2017 by Ace Singh, Hotel Management
Dear Valued Guest, "Namaste" Thanks for sharing your positive feedback, we are so pleased that you enjoyed your stay at our hotel star plaza. Our staff always try to get worth of every bit paid by the guest. We hope you will travel to Delhi soon again. Be sure to let us know when you are coming so we can reserve your favourite room for you. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel @ reasonable price

Posted Dec 28, 2016
It is a nice hotel under low budget. Bathroom and room was nice. Staffs were well behaved and polite. Next time I definitely choose this hotel in my journey.
Comment from Hotel Management
Dec 29, 2016 by Ace Singh, Hotel Management
Dear Valued Guest, "Namaste" Thanks for sharing your positive feedback, we are so pleased that you enjoyed your stay at our hotel star plaza. Our staff always try to get worth of every bit paid by the guest. We hope you will travel to Delhi soon again. Be sure to let us know when you are coming so we can reserve your favourite room for you. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Go for service

Posted Dec 19, 2016
Hotel location is very good with nice roof top restaurant. Very easily accessible near new delhi railway station ( approx. 5 to 7 min ). The main thing of this hotel, that is excellent service amazing service. All staffs were excellent including Bharat, Paras and Rohit.
Comment from Hotel Management
Dec 21, 2016 by Ace Singh, Hotel Management
Dear Valued Guest, "Namaste" Thanks for sharing your positive feedback, we are so pleased that you enjoyed your stay at our hotel star plaza. Our staff always try to get worth of every bit paid by the guest. We hope you will travel to Delhi soon again. Be sure to let us know when you are coming so we can reserve your favourite room for you. Best regards,
1 out of 5
by A verified traveler

Bad hotel with equally bad staff

Posted Dec 14, 2016
Not given complimentry breakfast and water we have to buy every thing
Comment from Hotel Management
Dec 17, 2016 by Ace Singh, Hotel Management
Dear Guest, "Namaste" We regret that you had bad experience of stay in our hotel. We request please check your booking details as room booked without breakfast and we served complimentary water bottles upon arrival. It is a gesture from hotel for every guest. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Early check in

Posted Dec 12, 2016
I arrived early in the morning & I was able to check in without any problems. The room was large, very clean and well maintained. The bed was large and comfortable. Hotel has a travel desk (Mr. Rohit ) which was great. Excellent staff and they were all more than helpful.
Comment from Hotel Management
Dec 15, 2016 by Ace Singh, Hotel Management
Dear Valued Guest, "Namaste" Thanks for sharing your positive feedback, we are so pleased that you enjoyed your stay at our hotel star plaza. Our staff always try to get worth of every bit paid by the guest. We hope you will travel to Delhi soon again. Be sure to let us know when you are coming so we can reserve your favourite room for you. Best regards,
1 out of 5
by A verified traveler

Very poor location noisy

Posted Dec 11, 2016
Very dirty and nothing in a good condition from wall paint to tv, fridge, washroom, bed, lighting what to say I don't have one good thing to say about this hotel paid for 17 nights didn't stay even a single night had to move out.
Comment from Hotel Management
Dec 15, 2016 by Ace Singh, Hotel Management
Dear Valued Guest, "Namaste" Our sincere apologies for the inconvenience caused. Our hotel is 3 star category and has all amenities for a budget stay. We are sorry if we didn't met your expectations. Hope to serve you soon. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Polite staff and comfortable room

Posted Dec 5, 2016
The manager was very nice and understanding. We ordered a cab to meet us at a scheduled timing but the immigration took another 2 hours, when we got out we didn't have any mobile sim and wifi to call the driver. Maybe the hotel can provide an alternative to such situations where guests cannot contact the driver and it will be better for both parties.
Comment from Hotel Management
Dec 8, 2016 by Ace Singh, Hotel Management
Dear Valued Guest, "Namaste" Thanks for sharing your positive feedback, we are so pleased that you enjoyed your stay at our hotel star plaza. Our staff always try to get worth of every bit paid by the guest. We hope you will travel to Delhi soon again. Be sure to let us know when you are coming so we can reserve your favorite room for you. Best regards,
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Malasiya

Handy location & beautiful room

Posted Dec 1, 2016
Pros: Free WI-fi, Breakfast.
Location: Handy location very close to delhi metro station. 2 min walking distance.
Very handy location close to R.K ashram metro station. We arrived a little early in the morning and we able to very easy & simple check in. When we arrived in the hotel early morning, our room was ready for my check in. All credit goes to their lovely staffs, who gave us excellent service.
Comment from Hotel Management
Dec 8, 2016 by Ace Singh, Hotel Management
Dear Valued Guest, "Namaste" Thanks for sharing your positive feedback, we are so pleased that you enjoyed your stay at our hotel star plaza. Our staff always try to get worth of every bit paid by the guest. We hope you will travel to Delhi soon again. Be sure to let us know when you are coming so we can reserve your favorite room for you. Best regards,