3 restaurants, breakfast, lunch served; local and international cuisine
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Reviews of Shangri-La Eros, New Delhi

5 out of 5
Shangri-La Eros, New Delhi
19, Ashoka Road, Connaught Place, New Delhi, Delhi N.C.R

Reviews

9.2

Wonderful

Rating 10 - Excellent. 687 out of 1003 reviews" "
Rating 8 - Good. 214 out of 1003 reviews" "
Rating 6 - Okay. 54 out of 1003 reviews" "
Rating 4 - Poor. 27 out of 1003 reviews" "
Rating 2 - Terrible. 21 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Pooja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cx at the buffet
Stayed 2 nights in Apr 2024
Response from Shangri-La Eros New Delhi on Apr 25, 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

4/10 Poor

Shankar

Traveled with partner
Liked: Staff & service, property conditions & facilities
The food option for Indians were not great. If you want European breakfast and American breakfast it’s great. Tons of options. However, we leave the US for Delhi to have Indian food. The buffet is $20 plus tax per person. We hardly ate cause we wanted more veg Indian food. Staff was great! The hotel itself is great very pleasing to the eye.
Stayed 1 night in Apr 2024
Response from Shangri-La Eros New Delhi on Apr 22, 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been shared with the management for corrective action.We look forward to welcoming you back at the hotel.Warm RegardsShangri-La Eros New Delhi

10/10 Excellent

Branka

Liked: Property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Team Shangri-La Eros New Delhi on Apr 22, 2024
Thank you so much for sharing such an incredible review. We're so glad to learn that you enjoyed the service and had a great experience. We look forward to welcoming you again very soon. Best regards,Team Shangri-La Eros New Delhi

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just beautiful
Stayed 1 night in Apr 2024
Response from Shangri-La Eros New Delhi on Apr 15, 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Excellent

Ugyen, Thimphu

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Mar 2024
Response from Team Shangri-La Eros New Delhi on Apr 13, 2024
Thank you so much for sharing such an incredible review. We're so glad to learn that you enjoyed the service and had a great experience. We look forward to welcoming you again very soon. Best regards,Team Shangri-La Eros New Delhi

10/10 Excellent

Jagjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Shangri-La Eros New Delhi on Apr 8, 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Excellent

Dirk

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotel properties we have stayed so far. Friendliness and Service of the hotel staff as well as the food and wine quality were outstanding.
Stayed 7 nights in Mar 2024
Response from Shangri-La Eros New Delhi on Mar 25, 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Excellent

Tarsem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel with great helpful staff, and facilities
Stayed 2 nights in Mar 2024
Response from Shangri-La Eros New Delhi on Mar 22, 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Excellent

Sukhbinder

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel the staff really do after you!
Stayed 1 night in Mar 2024
Response from Shangri-La Eros New Delhi on Mar 22, 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Excellent

Lisa

Stayed 2 nights in Mar 2024
Response from Shangri-La Eros New Delhi on Apr 8, 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

6/10 Okay

Todd

Stayed 5 nights in Mar 2024
Response from Shangri-La Eros New Delhi on Apr 4, 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

2/10 Terrible

Jing

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We have been always a fan of Shangri-la, but this experience at Delhi completely changed that, we will never stay at a Shangri-la again. We arrived almost 11pm, exhausted, the front door staff “ordered” us to scan our luggage, it felt that we are passing an airport security check, then at the front desk, we were told that our executive suite (for which we paid for USD $500 per night and on Ecpedia site advertised “Sleep 5”) can only have two adults; they surcharged us our 18 year old child, when we showed to them what Expedia site said, they blamed on Expedia for false advertisement. I subsequently asked them to write a letter so that we can show to Expedia, they then backed out from their story. Also when one of our friend questioned the need to scan every passport including the minors, the front desk manager threatened not giving us any room (leaving us to the street)
Stayed 2 nights in Feb 2024
Response from Shangri-La Eros New Delhi on Mar 1, 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been shared with the management for corrective action.We look forward to welcoming you back at the hotel.Warm RegardsShangri-La Eros New Delhi

2/10 Terrible

Kevindrin

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very disappointing both in service and quality of the food. Given the premium pricing, I would not recommend this hotel at all.
Stayed 2 nights in Dec 2023
Response from Shangri-La Eros New Delhi on Feb 26, 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We would like to apologize for the inconvenience caused to you and request you to kindly provide us more details over the same. Kindly advice if you would like us to contact you with regards to the concern raised.We look forward to hear back from you.Warm RegardsShangri-La Eros New Delhi

6/10 Okay

Kunal

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Pros: clean, amazing breakfast. Flexible and allowed us to reduce one night of our stay. Cons: staff is friendly but not competent. They sold us an upgrade only to realize a day later it wasn’t available for our entire stay and we had to change rooms in between. Hotels seems to think it is ok to run telemarketing campaigns for restaurant bookings. It was very annoying to get calls in the afternoon when our kids were sleeping.
Stayed 2 nights in Feb 2024
Response from Shangri-La Eros New Delhi on Feb 25, 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been shared with the management for corrective action.We look forward to welcoming you back at the hotel.Warm RegardsShangri-La Eros New Delhi

6/10 Okay

Dylan

Stayed 3 nights in Feb 2024
Response from Shangri-La Eros New Delhi on Mar 21, 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Excellent

sunil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Shangri-La Eros New Delhi on Mar 21, 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service.
Stayed 2 nights in Feb 2024
Response from Shangri-La Eros New Delhi on Feb 11, 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Excellent

Shashank, San Francisco

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotels is very well maintained in a convenient neighborhood. The rooms are a bit small but we were aware of it. Gym has ample equipments too. I was bummed by the water in outdoor pool not being temperature controlled. I was really looking forward to it and it didn't mention anywhere in the property desc. that this was the case.
Stayed 3 nights in Jan 2024
Response from Shangri-La Eros New Delhi on Feb 10, 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been shared with the management for corrective action.We look forward to welcoming you back at the hotel.Warm RegardsShangri-La Eros New Delhi

10/10 Excellent

debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Shangi La Eros in Delhi for 3 nights. Everything was wonderful. Their breakfast buffet is delicious and varied. It's huge with a wide variety of food. We ate at the Italian restaurant 3 times and again, everything was wonderful. We dined at the Chinese restaurant once and it was also very good. A very elegant and lovely hotel.
Stayed 3 nights in Feb 2024
Response from Shangri-La Eros New Delhi on Feb 10, 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Excellent

Nila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time. Our room was very clean. We loved our experience there.
Stayed 1 night in Dec 2023
Response from Shangri-La Eros New Delhi on Feb 4, 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Excellent

Edelbert

Stayed 6 nights in Jan 2024
Response from Shangri-La Eros New Delhi on Mar 21, 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Excellent

Shelina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service!
Stayed 4 nights in Jan 2024
Response from Shangri-La Eros New Delhi on Jan 29, 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Shangri-La Eros New Delhi on Jan 24, 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, an Oasis.
The hotel is one of the more superior hotels in Delhi. Great food in all aspects. The diversity of options for breakfast is great. The Italian restaurant, specially the authenticity of the pizza napolitana was great. The service and simple cleanlines was excellent. Felt like an oasis.
Stayed 2 nights in Jan 2024
Response from Shangri-La Eros New Delhi on Jan 18, 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Excellent

veronica

Stayed 2 nights in Jan 2024
Response from Shangri-La Eros New Delhi on Jan 16, 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Excellent

Nadia Dal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel with helpful friendly staff. shout out to Ajay (room services) for being kind and helpful. this is a great hotel plain and simple
Stayed 4 nights in Jan 2024
Response from Shangri-La Eros New Delhi on Jan 12, 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Excellent

Ashita, Tinton Falls

Stayed 3 nights in Jan 2024
Response from Shangri-La Eros New Delhi on Jan 16, 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Solid hotel but not out of this world
Stayed 4 nights in Dec 2023
Response from Shangri-La Eros New Delhi on Jan 10, 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Excellent

Asifa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shangri-La Eros, New Delhi is a very conveniently located hotel in New Delhi. The property is well maintained and feels very luxurious upon arrival. The staff work together like a well-oiled machine to make you feel welcome and tend to your needs while on premise. We opted for a chauffer to take us around the city and visit the Taj Mahal, he was very knowledgeable of the city, provided us with incredible recommendations. We felt very safe with all the staff.
Stayed 3 nights in Jan 2024
Response from Shangri-La Eros New Delhi on Jan 18, 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Shang Dynasty restaurant is great, it is some of the most authentic Chinese food you can find in Delhi. Chi spa is also excellent, clean facilities and top notch service. Only downside to this hotel we saw was the outside construction/industrial noise which was bothersome and went on practically all night.
Stayed 1 night in Jan 2024
Response from Shangri-La Eros New Delhi on Jan 8, 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Excellent

Lalrintluanga

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Friendly staff.
Stayed 3 nights in Jan 2024
Response from Shangri-La Eros New Delhi on Jan 8, 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

8/10 Good

Nicolas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience, although a bit dated facilities. Service was very good!
Stayed 3 nights in Jan 2024
Response from Shangri-La Eros New Delhi on Jan 8, 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Excellent

Anil

Stayed 3 nights in Dec 2023
Response from Shangri-La Eros New Delhi on Jan 8, 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Excellent

Valerie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Shangri-La Eros New Delhi on Jan 8, 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

8/10 Good

charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
By all means avoid the hotel restaurants!!! They DO NOT measure up tp this excellent lodging! I tried all 3 and they were all lacking. Mister Chai had glacially slow service, and the Asian restaurant nuked their fare with an avalanche of salt that burned my mouth. The Indian restaurant was no better; I ordered a chicken curry and got chunks of boney chicken in a puddle of oversalted flavorless gravy that must have been from a powder mixed envelope. So bad I sent it back and went outside to eat!
Stayed 4 nights in Nov 2023
Response from Shangri-La Eros New Delhi on Dec 28, 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been forwarded to the management for corrective action.We look forward to welcome you back at the hotel.Warm RegardsShangri-La Eros New Delhi

10/10 Excellent

Omer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely marvelous service! And the breakfast was absolutely fantastic! Your tastebuds will love it.
Stayed 4 nights in Dec 2023
Response from Shangri-La Eros New Delhi on Dec 18, 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

6/10 Okay

CHIU YONG

Traveled with family
one of my room mate is the member of the hotel group, when approach them for room upgrading, the counter staff wasn't helpful and give a standard answer, "depend of the availability. room furniture a bit run down. housekeeper and cafe staff are friendly
Stayed 3 nights in Dec 2023
Response from Shangri-La Eros New Delhi on Dec 18, 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been forwarded to the management for corrective action.We look forward to welcome you back at the hotel.Warm RegardsShangri-La Eros New Delhi

8/10 Good

charles

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023
Response from Shangri-La Eros New Delhi on Dec 18, 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Shangri-La Eros New Delhi on Dec 18, 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

8/10 Good

Amit

Stayed 3 nights in Dec 2023
Response from Shangri-La Eros New Delhi on Jan 3, 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

6/10 Okay

Berna

Stayed 1 night in Dec 2023
Response from Shangri-La Eros New Delhi on Dec 7, 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Team Shangri-La Eros New Delhi on Dec 6, 2023
Thank you for sharing such a wonderful rating. We are glad to learn that you enjoyed a pleasant experience with us.Best regards,Team Shangri-La Eros New Delhi

4/10 Poor

Adrian

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
For such a lovely property the front desk staff needs to reflect a warm welcome to this beautiful place. The person that welcomed us was cold, no personality and to be honest could’ve been a robot and I wouldn’t have been able to tell the difference. Moreover, we asked for breakfast to be delivered at 4 am before an early flight, nothing was on time and we had to chase this by calling the front desk. Not what is expected from a luxury hotel and I’ve been to several Shangri-La properties, this one just fell short all around.
Stayed 2 nights in Nov 2023
Response from Team Shangri-La Eros New Delhi on Dec 6, 2023
Thank you for writing to us. We deeply regret the inconvenience caused. Please be assured that our team is looking into the matter on priority and will be in touch with you shortly . We sincerely appreciate your patience. Best regards, Team Shangri-La Eros New Delhi

10/10 Excellent

Jalil, San Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for vacation.
Stayed 5 nights in Nov 2023
Response from Shangri-La Eros New Delhi on Nov 30, 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Excellent

Selvin David

Stayed 2 nights in Nov 2023
Response from Shangri-La Eros New Delhi on Dec 22, 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Excellent

Atul

Stayed 4 nights in Nov 2023
Response from Shangri-La Eros New Delhi on Dec 18, 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Excellent

conor

Liked: Cleanliness, staff & service, room comfort
Fantastic hotel with excellent service and wonderful staff.
Stayed 8 nights in Nov 2023
Response from Shangri-La Eros New Delhi on Nov 19, 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Excellent

Simrit

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent hotel in the heart of Delhi. Spa and salon are wonderful as well.
Stayed 4 nights in Oct 2023
Response from Shangri-La Eros New Delhi on Nov 6, 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a wonderful stay although upgrades just don’t seem to happen.
Stayed 4 nights in Nov 2023
Response from Shangri-La Eros New Delhi on Nov 6, 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Excellent

V JYOTI

Stayed 2 nights in Oct 2023
Response from Shangri-La Eros New Delhi on Oct 31, 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi