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Reviews of The Ashtan Sarovar Portico Delhi

4 out of 5
The Ashtan Sarovar Portico Delhi
C-2,Green Park Extension, New Delhi, Delhi N.C.R

Reviews

8.2

Very Good

Rating 10 - Excellent. 58 out of 166 reviews" "
Rating 8 - Good. 69 out of 166 reviews" "
Rating 6 - Okay. 30 out of 166 reviews" "
Rating 4 - Poor. 4 out of 166 reviews" "
Rating 2 - Terrible. 5 out of 166 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Salman

It is not worth the price.
Stayed 1 night in Feb 2024

10/10 Excellent

Moumita

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay.
Stayed 1 night in Aug 2023
Response from General Manager on Aug 26, 2023
Dear Ms. Moumita, Thank you for sharing your feedback. We're absolutely thrilled to hear that you enjoyed your stay with us. We take pride in creating a comforting environment and providing outstanding service to all our guests, and your validation of these efforts truly encourages us. We look forward to welcoming you back for another great stay in the future. Regards,Vikas AbrolGeneral Manager

6/10 Okay

MALTHESH

Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellente
Stayed 3 nights in Apr 2021
Response from General Manager on May 17, 2022
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours Sincerely,

8/10 Good

rachel

Liked: Cleanliness, room comfort
Clean, Quiet, Ok Stay
we stayed here our first two nights in india. overall, it was fine. for a little less money, you'd be somewhere sketchy. for a little more, you'd be somewhere nicer. so middle of the road, and perfectly fine. not great, not terrible. there is another sarovar portico location near the airport which looked nicer and i would consider visiting next time we're in delhi. the hotel was clean and quiet and we had plenty of hot water for showering. the room was a little beat up looking, with chipped furniture and flooring, and the bathroom fixtures a little worn. but the bathroom and linens were clean and the room was warm which was nice because delhi was experiencing record low temps while we were there. on our booking, it clearly stated we had free breakfast, but when we got there, they insisted we did not and charged us. i was too tired to argue so we paid it both days. it wasn't a lot and it's india, so pick your battles. however, breakfast was good and everything was freshly prepared. overall, it was clean, safe, and quiet for our very first time in delhi so i don't regret it.
Stayed 2 nights in Dec 2019
Response from General Manager on May 17, 2022
Dear Valued Guest, Thank you, for your recent stay at The Ashtan Sarovar Portico Green Park and for your valuable feedback. Your positive comments about breakfast spread and friendly staff is much appreciated. We have noted the concerns that you have highlighted regarding the Breakfast which was charged to you and my apologies for the same. Yours Sincerely,

8/10 Good

Nithin

Stayed 5 nights in Jan 2020

6/10 Okay

NADEEM

Liked: Staff & service
Stayed 1 night in Dec 2019

10/10 Excellent

Abu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for your money
A very satisfying stay
Stayed 1 night in Nov 2019

10/10 Excellent

Abu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ill stay here again
An excellent stay .Avery good hotel much beyond expectations. Rverything was perfect and worked as ut was supposed to. Good, tasty, hot, breakfast.
Stayed 1 night in Nov 2019
Response from General Manager on May 17, 2022
Dear Valued Guest, Thank you for posting your review of The Ashtan Sarovar Portico Green Park, New Delhi. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely,

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from General Manager on Nov 22, 2019
Dear Valued Guest, I am personally dismayed to know of the incidents which affected your pleasant stay at The Ashtan Sarovar Portico Green Park. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future. We look forward to welcoming you back. Thanks and Regards

10/10 Excellent

SANKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from General Manager on Nov 22, 2019
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Thanks and Regards

8/10 Good

Elizabeth

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was clean and offered a free tasty Indian breakfast each day. Rooms were a little small but comfortable. There were no extra amenities beyond the basics and service was slow and limited. The reception phone rand loudly through the night and a fire alarm and barking dogs outside made sleep a bit difficult. It was a clean, affordable place to stay.
Stayed 4 nights in Sep 2019
Response from General Manager on May 17, 2022
Dear Valued Guest, Thank you for posting your review of The Ashtan Sarovar Portico Green Park, New Delhi. I am personally dismayed to know of the incidents which affected your pleasant stay at The Ashtan Sarovar Portico Green Park. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future. We look forward to welcoming you back. Yours sincerely,

10/10 Excellent

Jesus

Stayed 1 night in Aug 2019

8/10 Good

Lalremtluangi

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

Swastik

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis in a busy, hot city
This hotel was extremely nice for our time spent in India. The hotel and their employees were extremely accommodating, the restaurant had the best butter chicken we tasted, and the air con worked like a boss. We were very pleased with our time there.
Stayed 3 nights in Jul 2019
Response from Vikas Abrol, General Manager on Aug 13, 2019
Dear Valued Guest, Thank you for posting your review of The Ashtan Sarovar Portico Green Park, New Delhi. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. We thank you for appreciating our food and services. We are glad that you liked our food and services. We look forward welcoming you again in the near future.

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
smelling bathroom, breakfast spread can have healthy food items
Stayed 1 night in Jul 2019
Response from Vikas Abrol, General Manager on Aug 13, 2019
Dear Valued Guest, I am personally dismayed to know of the incidents which affected your pleasant stay at The Ashtan Sarovar Portico Green Park. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future. I've shared your feedback with the concerned departments and we've already started working towards it. \We look forward to welcoming you back.

6/10 Okay

Jenny

Business traveler
Hotel was moderate - WiFi was extremely poor
Stayed 2 nights in Jul 2019
Response from Vikas Abrol, General Manager on Aug 13, 2019
Dear Valued Guest, Thank you for your feedback of your recent stay with us at The Ashtan Sarovar Portico Green Park. I am disheartened to note your unsatisfactory experience during your visit to our hotel and hotel wifi services. Please be assured that the same has been shared with the concerned team and the department head for corrective measures and improvement. I once again apologize for the inconvenience caused to you. We look forward to your continued support and patronage to The Ashtan Sarovar Portico Green Park.

8/10 Good

HARI RAJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was near my office which is why I chose them in the first place. Check-in was quick and staff were courteous. They guided me to my room after check-in which is great. Service & Cleanliness is excellent. Only thing that needs improvement is breakfast. Dosa and poori options are not available. These options are available in all other hotels I have stayed so far in Delhi.
Stayed 1 night in May 2019
Response from Vikas Abrol, General Manager on Jun 4, 2019
Dear Valued Guest, My team and I are delighted that you enjoyed your stay at The Ashtan Sarovar Portico Green Park. Thank you for your valuable feedback. We have taken a note of your comments regarding the Breakfast options and will address and rectify the issues highlighted. The next time you're here we would ensure these options are available. We hope to be of service to you again in the future.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located property. Good metro rail connection.
Stayed 1 night in May 2019
Response from Vikas Abrol, General Manager on Jun 4, 2019
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Vikas Abrol, General Manager on May 1, 2019
Response to Positive Comments Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon.

6/10 Okay

Frank

Liked: Cleanliness, property conditions & facilities, room comfort
I've stayed in worse
Not having a working restaurant was a problem. The breakfast is just so-so. Staff are not helpful.
Stayed 8 nights in Feb 2019
Response from Vikas Abrol, General Manager on Mar 28, 2019
Dear Valued Guest, Thank you for your feedback of your recent stay with us at The Ashtan Sarovar Portico Green Park. I am disheartened to note your unsatisfactory experience with regards to Restaurant not operational. Due to recent fire incident in New Delhi a lot of Hotels have been asked to shut down Kitchen operations. This is temporary arrangement and we shall be operating our restaurant soon. We apologize for the inconvenience caused to you. We look forward to your continued support and patronage to The Ashtan Sarovar Portico Green Park.

8/10 Good

Jennifer, Gainesville

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2019
Response from Vikas Abrol, General Manager on Mar 28, 2019
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay
Great hotel with clean and comfy room. Descent size room. Only issue I would point out was noise from neighbors. The walls are paper thin amd tv, phone conversations etc can be heard if they are loud. Neighborhood is not great but its typical India unless one stays in a premium location. Sufficient eateries to choose from and 50m from metro which was excellent. Overall a great stay
Stayed 3 nights in Feb 2019
Response from Vikas Abrol, General Manager on Mar 28, 2019
Dear Valued Guest, My team and I are delighted that you enjoyed your stay at The Ashtan Sarovar Portico Green Park. Thank you for your valuable feedback. We have taken a note of your comments regarding noise from rooms and thin walls and will address and rectify the issues highlighted in the near future. We look forward to welcoming you back at the Ashtan Sarovar Portico Green Park.

8/10 Good

Bhavesh

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Vikas Abrol, General Manager on Mar 28, 2019
Dear Valued Guest, Thank you for posting your review of The Ashtan Sarovar Portico Green Park, New Delhi. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon.

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice and location and value for money
Hotel was quiet and in good area for travel excellent value for money. it was clean and tidy had OK breakfast but was "dry"
Stayed 4 nights in Feb 2019
Response from Vikas Abrol, General Manager on Mar 28, 2019
Dear Valued Guest, Thank you for posting your review of The Ashtan Sarovar Portico Green Park, New Delhi. We are glad that you enjoyed a comfortable stay. We have taken a note of your comments regarding the Breakfast Buffet and would certainly look at improving the variety and offerings. We hope to be of service to you again in the future.

8/10 Good

Binu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room Heaters are not provided, Linens are not so good
Stayed 1 night in Jan 2019
Response from Vikas Abrol on Jan 16, 2019
Dear Valued Guest, I am personally dismayed to know of the incidents which affected your pleasant stay at The Ashtan Sarovar Portico Green Park. We provide Heaters on request. I wish you'd have called and we would have provided immediately. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future. We look forward to welcoming you back. Yours sincerely, Vikas Abrol General Manager gmgppo@sarovarhotels.com

6/10 Okay

Verified traveler

location is nice poor breakfast manager is very friendly.
Stayed 1 night in Oct 2018
Response from Vikas Abrol on Dec 25, 2018
Dear Valued Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. We really appreciate your kind feedback on the room, breakfast buffet and other services We have noted the concerns that you have highlighted regarding the Breakfast Buffet and we keep working towards the same and try giving variety. The next time you're here, I'm sure you would find the changes. Please give us an opportunity and we look forward welcoming you back soon. Yours sincerely, Vikas Abrol General Manager gmgppo@sarovarhotels.com

8/10 Good

Ambareesh, Navi Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay - Well Equipped Rooms - Decent spread for Breakfast - Good Service
Stayed 1 night in Oct 2018
Response from Vikas Abrol on Dec 25, 2018
Dear Valued Guest, Thank you for posting your review of The Ashtan Sarovar Portico Green Park, New Delhi. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely, Vikas Abrol General Manager gmgppo@sarovarhotels.com

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, good business hotel
I had some issues with the invoice name but the hotel was prompt is correcting it
Stayed 1 night in Sep 2018
Response from Vikas Abrol General Manager on Oct 16, 2018
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon.

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Pleasant decoration, nice staff. Lacking facilities and amenities. Located in a crowded and dirty street. We booked several weeks in advance thinking we would get a better price, but it turns out that it's much cheaper if the rooms are booked close to the stay.
Stayed 4 nights in Apr 2018
Response from Vikas Abrol, General Manager on Mar 28, 2019
Dear Valued Guest, Thank you, for your recent stay at The Ashtan Sarovar Portico Green Park and for your valuable feedback on Tripadvisor. Your positive comments about pleasant staff, ideal location is much appreciated. We have noted the concerns that you have highlighted and would look into the same. We look forward to welcoming you back at the Ashtan Sarovar Portico Green Park.

2/10 Terrible

ajay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good but the view from my room is not good. Taxes and commission made the room 110 a night it is too much
Response from Vikas Abrol General Manager on Apr 3, 2018
Dear Valued Guest, Thank you for staying at the Ashtan Sarovar Portico Green Park, New Delhi. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon.

8/10 Good

Jaime

Liked: Staff & service, property conditions & facilities, room comfort
The chai shop across the road is amazing and amazing hotel staff
Stayed 1 night in Feb 2018
Response from Vikas Abrol General Manager on Apr 3, 2018
Dear Valued Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. We really appreciate your kind feedback. We hope to be of service to you again soon.

10/10 Excellent

Haruka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018
Response from Vikas Abrol General Manager on Apr 24, 2018
Dear Valued Guest, Thank you for posting your review of The Ashtan Sarovar Portico Green Park, New Delhi. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a nice area. Friendly staff. Really easy to get around to other parts of Delhi.
Stayed 1 night in Jan 2018
Response from Vikas Abrol, General Manager on Mar 28, 2019
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon.

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Noisy and poor service
Noisy and poor service , would not recommend. Wrote a longer review elsewhere
Stayed 1 night in Jan 2018
Response from Vikas Abrol, General Manager on Mar 28, 2019
Dear Valued Guest, I am personally dismayed to know of the incidents which affected your pleasant stay at The Ashtan Sarovar Portico Green Park. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future. We look forward to welcoming you back.

8/10 Good

Marisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017
Response from Vikas Abrol General Manager on Jan 19, 2018
Dear Valued Guest, Thank you for posting your review of The Ashtan Sarovar Portico Green Park, New Delhi. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon.

6/10 Okay

Muralidhar, Pune

Liked: Cleanliness
Overrated hotel
You don't get the comfort for the amount you have paid
Stayed 2 nights in Nov 2017
Response from Vikas Abrol, General Manager on Mar 28, 2019
Dear Valued Guest, I am personally dismayed to know of the incidents which affected your pleasant stay at The Ashtan Sarovar Portico Green Park. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future. We look forward to welcoming you back.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2017

10/10 Excellent

Ashot, Armenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel only few meters from Green Park metro
Hotel is located in a area, where you can find small shop, pharmacies, etc. It only takes 20 minutes to get to Rajiv Chowk (Connaught place) by metro. I reccomend when it is possible to use metro, as it is fast and you always know how long it will take to get there. In the roads it seems like always rush hour. Hotel is nice with bright and clean rooms.
Stayed 2 nights in Nov 2017
Response from Vikas Abrol, General Manager on Mar 28, 2019
Dear Valued Guest, Thank you for staying with us and posting your comments. We are delighted that you enjoyed your stay and our hospitality. We really appreciate your kind feedback on the room, breakfast buffet and other services. We hope to be of service to you again soon.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Disappointing, but better than last hotel in Delhi
For the price I would have expected a room with a little more space, I could only open my suitcase by opening on the bed. The staff is polite but not really helpful, although I think they try, probably language issues.
Stayed 2 nights in Nov 2017
Response from Vikas Abrol, General Manager on Mar 28, 2019
Dear Valued Guest, Thank you, for your recent stay at The Ashtan Sarovar Portico Green Park and for your valuable feedback on Tripadvisor. Your positive comments about breakfast spread and friendly staff is much appreciated. We have noted the concerns that you have highlighted regarding the size of the rooms and understanding of the Front Desk employees and are working towards improving the same. We look forward to welcoming you back at the Ashtan Sarovar Portico Green Park.

10/10 Excellent

M, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient & high quality with very friendly staff
The hotel is remarkably high spec for hotels in this category in Delhi. Most impressive was the friendly staff, particularly those in the dining area who were polite and professional and very attentive to guests' needs. Highly recommendable and I would certainly like to stay there again!
Stayed 2 nights in Oct 2017
Response from Vikas Abrol General Manager on Nov 10, 2017
Dear Valued Guest, Thank you for posting your review of The Ashtan Sarovar Portico Green Park, New Delhi. We are glad that you enjoyed a comfortable stay. It gives us immense pleasure to note that you liked our strategic location, inviting ambiance and comfortable accommodation. Our team is also happy to peruse your warm compliments regarding our culinary delights and prompt services. We look forward to your continued support and patronage to The Ashtan Sarovar Portico Green Park.

8/10 Good

AVNI

Liked: Staff & service
Nice hotel but a little overpriced
Cleanliness was ok, staff were helpful and friendly. Good selection at breakfast and excellent location for metro on the yellow line which is good to be on for tourists. The hotel is secure and just off the main road so slightly quieter. We enjoyed our stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Good location perfectly priced. The rooms are nice and clean, in room dining can do better with the food options.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable on the whole.

8/10 Good

shahed, Dhaka, Bangladesh

Liked: Cleanliness, property conditions & facilities, room comfort
Convinient location, close to the metro station
Very clean and nicely decorated hotel. Close to South extention shopping centers and Haus khaz village. Close to the metro station which made it easier to roam around. Good breakfast.

10/10 Excellent

susan, sri lanka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Excellent location very helpful staff clean and comfortable.
Response from Vikas Abrol General Manager on Mar 9, 2017
Dear Valued Guest, Thank you for posting your review of The Ashtan Sarovar Portico Green Park, New Delhi. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for a comfortable stay
Response from General Manager on Feb 15, 2017
Dear Valued Guest, Thank you for posting your review of The Ashtan Sarovar Portico Green Park, New Delhi. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely, Vikas Abrol General Manager