Ratings based on 201 Verified Reviews

3.5 out of 5
74% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Nice hotel, close to everything.

Posted Apr 23, 2018
Pros: Staff friendliness
Cons: Bathroom has an awkward layout. Has to open and close the door to use the mirror.
Location: Close to everything.
I enjoyed staying at "The Hans", hotel is quiet, they have good breakfast options and staff was very nice. This is walking distance to Connaught Place, just a short ~8-10 minutes walk to a lot of restaurants, stores, banks, taxis and public transportation.
Comment from Hotel Management
Apr 24, 2018 by Front Office Manager, Hotel Management
Dear Guest, Greetings from The Hans New Delhi !!! Many thanks for sharing your experience, we are glad that you enjoyed your stay at our hotel. Thank you for your special mention about the location and about the efficient service delivery by our associates, is really encouraging. We would be glad if you will be back soon and give us an opportunity to serve you again Thank you once again. Warm regards Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 27, 2018
Had a great experience at the Hans. Clean room, comfortable bed, friendly and helpful staff, and great breakfast. It was also within walking distance of several markets and tourist attractions.
Comment from Hotel Management
Feb 27, 2018 by Front Office Manager, Hotel Management
Dear Guest, Greetings from The Hans New Delhi !!! Many thanks for sharing your experience, we are glad that you enjoyed your stay at our hotel. Thank you for your special mention about the location and about the efficient service delivery by our associates, is really encouraging. We truly appreciate your endorsement of our services and your very positive recommendation, we would be glad if you will be back soon and give us an opportunity to serve you again Thank you once again. Warm regards Divpreet Mann Front Office Manager fom@hanshotels.com
3 out of 5
by A verified traveler

Not a four star

Posted Feb 18, 2018 on Hotels
This is a three star and not a four star hotel as they promote themselves. The bed was extremely soft. The first room we got was smelling smoke but we got that changed. The breakfast was ok, but not more than that.
Comment from Hotel Management
Feb 20, 2018 by Front Office Manager, Hotel Management
Dear Guest, Greetings from The Hans New Delhi !!! Many thanks for sharing your experience. We sincerely apologised for an inconvenience. We highly appreciate your feedback and would definitely look into the same and would take corrective measures. We will be glad if you give us an opportunity to serve you again. Thank you once again. Warm regards Front Office Manage
4 out of 5
Recommended
for Everyone
by A verified traveler from bhilai chhatisgarh

Pleasant hotel in the heart of New Delhi

Posted Feb 17, 2018
We stayed for two nights .very close to CPand other places to hangout.staff is courteous and helping.
Comment from Hotel Management
Feb 20, 2018 by Front Office Manager, Hotel Management
Dear Guest, Greetings from The Hans New Delhi !!! Many thanks for sharing your experience, we are glad that you enjoyed your stay at our hotel. Thank you for your special mention about the location and about the efficient service delivery by our associates, is really encouraging. We truly appreciate your endorsement of our services and your very positive recommendation, we would be glad if you will be back soon and give us an opportunity to serve you again Thank you once again. Warm regards Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from new york ciry

Posted Jan 7, 2018
Overall it is good. The breakfast is good. Bed is clean and comfortable.
Comment from Hotel Management
Jan 8, 2018 by Front Office Manager, Hotel Management
Dear Guest, Many thanks for sharing your experience, we are glad that you enjoyed your stay at our hotel. Thank you for your special mention about the breakfast. We truly appreciate your endorsement of our services and your very positive recommendation, we would be glad if you will be back soon and give us an opportunity to serve you again Thank you once again. Warm regards Front Office Manager
4 out of 5
by VIKAS

Bathroom

Posted Jan 6, 2018 on Hotels
Shower in the bathroom needs to work like a shower. Did not expect that after paying that much amount.
Comment from Hotel Management
Jan 10, 2018 by Front Office Manager, Hotel Management
Dear Guest, Many thanks for sharing your experience. However we sincerely apologised for an inconvenience. We highly appreciate your feedback and would definitely look into the same and would take corrective measures. We will be glad if you give us an opportunity to serve you again. Thank you once again. Warm regards Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Northampton, UK

Good hotel in a good central location.

Posted Dec 25, 2017
Pros: We had most of our meals in the hotel restaurant as the meals were very well prepared, excellent and reasonably priced.
Cons: The hotel should keep Indian Govt tourism brochures in the lobby as this would help hotel tourist guests to stop getting fleeced by touts outside.
Location: Clean and respectable area. No good shopping areas outside.
Modern well decorated bedroom and bathroom. Very comfortable large bed. Very clean. Our bedroom was on the 19th floor which was well above the Delhi smog. Needed to take a taxi or rickshaw or 30 minute walk to get to local shopping areas or the Indian Govt tourist office. Fortunately Google Maps works very well in Delhi. The hotel provided a computer with access to the internet in the lobby and this was very useful for research to see what was available locally. We booked our day trip to the Taj Mahal using Viator which was excellent.
Comment from Hotel Management
Dec 26, 2017 by Front Office Manager, Hotel Management
Dear Guest, Many thanks for sharing your experience, we are glad that you enjoyed your stay at our hotel. Thank you for your special mention about the meal. We truly appreciate your endorsement of our services and your very positive recommendation, we would be glad if you will be back soon and give us an opportunity to serve you again Thank you once again. Warm regards Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Seoul, South Korea

Nice hotel close to a hip street in Delhi

Posted Dec 20, 2017
Cons: It is an old hotel. But it is OK for me.
Location: This hotel is located five minutes on foot to Connaught Place, a nice and hip street in Delhi.
I seems that this hotel was built in 1960s. Though a little bit outmoded, it is still a nice hotel.
Comment from Hotel Management
Dec 21, 2017 by Front Office Manager, Hotel Management
Dear Guest, Greetings from The Hans New Delhi !!! Many thanks for sharing your experience, we are glad that you enjoyed your stay at our hotel. Thank you for your special mention about the location and about the efficient service delivery by our associates, is really encouraging. We truly appreciate your endorsement of our services and your very positive recommendation, we would be glad if you will be back soon and give us an opportunity to serve you again Thank you once again. Warm regards Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from UAE

Nice

Posted Dec 5, 2017
Check in was pleasant and easy. Staff was courteous and professional. Room was comfortable.
Comment from Hotel Management
Dec 5, 2017 by Front Office Manager, Hotel Management
Dear Guest, Greeting from The Hans new Delhi !!! Many thanks for sharing your experience, we are glad that you enjoyed your stay at our hotel. Thank you for your special mention about efficient service delivery by our associates, is really encouraging. We truly appreciate your endorsement of our services and your very positive recommendation, we would be glad if you will be back soon and give us an opportunity to serve you again Thank you once again. Warm regards Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from OHIO

Nice loacation

Posted Dec 1, 2017
Pros: Location , dining
Cons: Trained staff at Check in
I have stayed at this hotel many times. I faced inexperience check-jn staff this time.
Comment from Hotel Management
Dec 2, 2017 by Front Office Manager, Hotel Management
Dear Guest, Many thanks for sharing your experience. Thank you for your special mention about the location. However we sincerely apologised for an inconvenience. We highly appreciate your feedback and would definitely look into the same and would take corrective measures. We will be glad if you give us an opportunity to serve you again. Thank you once again. Warm regards Front Office Manager