Nothing but praise!
Posted Mar 1, 2017
This was my second visit to Leela and most certainly won't be the last. Lovely hotel, very kind, friendly, caring and accommodating staff, very clean and comfortable. Unfortunately on this trip my mother had an injury so was unable to walk. from airport pickup, throughout our stay, and airport drop off, the service we received was outstanding. They even had a wheelchair for my mother from the airport, throughout our stay, and back to airport again. Staff went out of their way for us...it was more than I expected and I know not all hotels would be as kind or accommodating.
The hotel and service you receive at Leela is outstanding...you will leave with a desire to come back again.
Comment from Hotel Management
Mar 11, 2017 by Louis Sailer, General Manager , Hotel Management
Thank you so much for taking out time to share your experience and recognizing our palatial hotel for its highly personalized services.
We sincerely hope that your mother has fully recovered by now. All guests are very precious to us and our efforts are inexhaustible for guests who need our assistance.
We look forward to welcoming you back to your palace in Delhi soon again.
With warmest regards,