Comment from Hotel Management
Feb 1, 2016 by Jay Rathore, Hotel Management
It was a pleasure having you stay with us at The Oberoi, New Delhi on your recent visit.
I take this opportunity to thank you for your time in evaluating our product and services. At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.
Whilst all our public areas and rooms are extremely well appointed and comfortable, I have taken a careful note of your comments. We sincerely regret the inconvenience faced by you. We have spent a considerable amount of time and money continuously upgrading our rooms and facilities, the comfort of our guests being our sole focus.
I am also delighted to share with you that in the near future we are planning a large scale renovation of our hotel. I can assure you that we are committed to upgrading our product to world standards.
We look forward to welcoming you back to our hotel.
Vice President and General Manager