Ratings based on 38 Verified Reviews

2.4 out of 5
40% of guests recommend
2.3 Room cleanliness
2.8 Service & staff
2.6 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel at a prime location... close to metro

Posted May 11, 2017
Location: Nearby RK ashram metro station, nearby railway station and CP. Good location overall
It was a lovely stay overall. Good food, courteous staff, good rooms.. what else can someone ask for. Good stay overall. Do check out the rooftop restaurant there. It was lovely.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel at a nice location!!!

Posted Mar 2, 2017
Pros: Location, budget, rooms and rooftop restaurant.
Cons: They could improvise their food menu and include some more dishes.
Location: Location is surely one of the best part about this hotel. It is well connected and nearby Connaught place... the shopping hub of Delhi.
So, I booked this hotel to crash in for a day. I was pleasantly surprised by the overall experience.I had a chance to meet the owner... he seemed a nice person. The rooms were well lit and overall comfortable. The best part about them is their location. Centrally located and well connected. Do visit their rooftop restaurant. I had a really good time there. A good pick in a decent budget. I would recommend it to others.
Comment from Hotel Management
Mar 14, 2017 by Tarun Kumar, Hotel Management
Greetings from The White Klove, New Delhi! At the outset, we would like to thank you for sparing your time and sharing your valuable feedback. It is nice reading your kind words of appreciation for the hotel being a perfect place of luxury, our hotel being a secure place, the rooms and the amenities. All this truly makes the effort worth it. We at The White Klove are making every effort to ensure that though we are a large hotel, we operate it like a small personalized operation. Your mail seems to validate this and makes us very happy. Thank you for choosing The White Klove and look forward to your continued visits. With best regards.
1 out of 5
by Jitendra

Posted Feb 4, 2017 on Hotels
Horrible expereince
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
Thank you for your valuable feedback. We definitely will look into the matter and take corrective measures to improve our services in a much better way. We apologize for inconvenience. We look forward to your next visit to our hotel and we assure you that all the minor issues faced by you will never occur again.
2 out of 5
by A verified traveler

Il Will never recommandations this hotel

Posted Feb 9, 2016
Out of the staff nothing good Urgent mattres have to be change.
Comment from Hotel Management
Apr 21, 2016 by Tarun, Hotel Management
Thank you for your valuable feedback. We definitely will look into the matter and take corrective measures to improve our services and serve our guests in a much better way. We apologize for our staff behavior. We look forward to your next visit to our hotel and we assure you that all the minor issues faced by you will never occur again.
3 out of 5
by A verified traveler from India

Helpful staff but that's about all

Posted Dec 3, 2015
The staff were really helpful. Especially the front desk people and Prakash. The room was run down (paint flaking off, lights not working, stains). The room and bathroom floors were dirty when I arrived (I had to wash cigarets ash of the bathroom floor - I don't smoke). The halls to my room always had other people's rubbish in them and a smelt. The room across from me had a pile of dirty cigarets sitting outside their door for two days.
Comment from Hotel Management
Apr 21, 2016 by Tarun, Hotel Management
Thank you for your valuable feedback. We definitely will look into the matter and take corrective measures to improve our services and serve our guests in a much better way. We apologize for our staff behavior. We look forward to your next visit to our hotel and we assure you that all the minor issues faced by you will never occur again.
3 out of 5
by Jayawardhan from Hyderabad

Best but can be better

Posted Nov 8, 2015 on Hotels
The Hotel is good but the maintenance is not good. It can be better with little maintenance. Ex: A/C was not cooling well, Lights and Fan was tagged to one switch, Room service was not quick sometimes.
Comment from Hotel Management
May 28, 2016
Thanks for writing to us. we are very grateful to have a opinion. we will definitely consider your suggestion. Thanks once again.
3 out of 5
Recommended
for Everyone
by A verified traveler

wrong info about hotel

Posted Mar 3, 2015
Pros: its near to station
Cons: service
on website it was mention breakfast included in my amount, but hotel denied on the same and i had to pay again for the breakfast gym was not working condition not even pool was working when i asked to clean my room they not changed my bedsheet for more then 4 days
Comment from Hotel Management
Apr 21, 2016 by Tarun, Hotel Management
Thank you for your valuable feedback. We definitely will look into the matter and take corrective measures to improve our services and serve our guests in a much better way. We look forward to your next visit to our hotel and we assure you that all the minor issues faced by you will never occur again.
1 out of 5
by A verified traveler from Australia

Don't bring a black light

Posted Jan 18, 2015
We arrived on a weekend and it was like the place had been taken over by the kids from Lord of the Flies. Service was terrible - requests for towels, clean sheets, safe combination, wifi were all answered with "the boss isn't here so we can't". On Monday the grown ups returned and things were a bit better. Their friends were all over and sleeping and hanging out loudly in the lobby and corridors all night. The hotel itself is different to the hotel from the pictures (i.e any publicity online is actually a scam). It is essentially a slum. The entire place stinks of urine. The rooms were filthy - and I mean filthy. The sheets had not been changed and had all kinds of stains on them. I specified what kind of stains in my last review and it got rejected so use your imagination. Toilet didn't flush and dripped loudly all night. The bathroom was just a glass partition of the room. No heating so it was freezing at night. For $25 a night I feel like I shouldn't complain too much but this place was truly horrendous and I feel it's my duty given the unrealistic rating Expedia seems to give it. You can do much better at a hostel or a guest house if you're on a budget.
Comment from Hotel Management
Apr 21, 2016 by Tarun, Hotel Management
Thank you for your valuable feedback. We definitely will look into the matter and take corrective measures to improve our services and serve our guests in a much better way. We look forward to your next visit to our hotel and we assure you that all the minor issues faced by you will never occur again.
1 out of 5
by A verified traveler from brooklyn ny

Description doesn't match

Posted Dec 16, 2014
Moldy rooms, filthy carpets. Avoid like the plague.
Comment from Hotel Management
Apr 21, 2016 by Tarun, Hotel Management
Thank you for your valuable feedback. We definitely will look into the matter and take corrective measures to improve our services and serve our guests in a much better way. We look forward to your next visit to our hotel and we assure you that all the minor issues faced by you will never occur again.
1 out of 5
by Alshay from Indore

Super flop

Posted Mar 18, 2014 on Hotels
Super flop, management is pathetic, lights were off for more than an hour no generator.
Comment from Hotel Management
Jun 25, 2016 by Tarun, Hotel Management
Thank you for your valuable feedback. We definitely will look into the matter and take corrective measures to improve our services and serve our guests in a much better way. We look forward to your next visit to our hotel and we assure you that all the minor issues faced by you will never occur again.