Ratings based on 882 Verified Reviews

4.6 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted Jan 30, 2017
Pros: Nothing
Cons: Staff friendliness, breakfast, and cleanliness.
We arrived an hour early and were greeted by a very unwelcoming desk attendant. We were told we were an hour early and the room was not ready yet. We came back an hour later and the room was still not ready. We waited in the lobby for another 45 minutes before they finally gave us an upgraded room for our wait. At that point the computers at the registration desk went down and there were more delays. We went to our room and the kitchen area floor was slimy and slippery. I don't know what it was from, but we stayed away from the kitchen. We were visiting relatives in Connecticut so we didn't really stay in the room. We returned late in the evening, went to bed. We woke up early, showered, went down for breakfast and checked out by 8:30am.. I will not recommend this hotel nor will I ever stay there again.
5 out of 5
by A verified traveler

Great for business travellers

Posted Dec 22, 2016 on Hotels
When I checked in, I a note outlining the construction going on in the hotel.
4 out of 5
by A verified traveler

Posted Dec 9, 2016 on Hotels
Staff consistently helpful and friendly
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 28, 2016 on Hotels
5 out of 5
by A verified traveler

Spacious and wonderful breakfast

Posted Nov 28, 2016 on Hotels
Amazing in all aspects. Will definitely stay again!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 23, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Fabulous accommodations!

Posted Nov 23, 2016 on CheapTickets
I love staying at this hotel!! Such a lovely place, the lobby is so cozy and inviting!!
3 out of 5
by A verified traveler from US

rooms had not heat 35 out side 64 inside

Posted Nov 22, 2016
First night late check in no heat in room. Second night had to move two times before I had a room with heat. When I return home had $168+ charge on my card call hotel explain to billing department she said I would get credit next day had a $172+ charge on card that was Friday. Monday all the charges that were wrong was credit to my card.
5 out of 5
Recommended
for Everyone
by A verified traveler

FAMILY VISIT

Posted Nov 15, 2016 on Orbitz
I WAS VISITING FAMILY IN THE AREA. ALL WAS WELL. BREAKFAST INSCLUDED. NOT SURE WHAT THE ROUND BACON WAS THAT WAS SERVED BUT IT WAS VERY CHEWY AND TOUGH. BUT ALL OTHE BREAKFAST ITEMS WERE GREAT. ANY WAY BREAKFAST BUFFET WITH FREE SO NO REALLY A PROBLEM. LOTS OF CLEANLINESS AND APPRECIATE THE HOT WATER. STAFF AIMED TO PLEASE
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Staff

Posted Nov 12, 2016
Their staff was very friendly and when their way getting breakfast for me since my wife is gluten free.