Ratings based on 352 Verified Reviews

2.0 out of 5
16% of guests recommend
2.2 Room cleanliness
2.5 Service & staff
2.2 Room comfort
1.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from del haven, nj

Pictures don’t show the yuck!

Posted Oct 31, 2017
Bathroom was dirty. Front office was scary looking, continental breakfast- the end piece of bread and a bagel. Milk was sitting on the counter. No blankets on beds, just sheet and comforter.
1 out of 5
by A verified traveler

Posted Oct 18, 2017
This hotel needs proper maintenance. It is just unappealing and makes me sick. For a pregnant lady i was uncomfortable the entire night.
5 out of 5
Recommended
for Everyone
by A verified traveler from Queens NY

Nice hotel

Posted Sep 20, 2017
Simple, but we felt welcomed. Availability of food was nice. Most importantly we felt safe.
1 out of 5
by A verified traveler

Posted Sep 1, 2017
Very misleading place. Outdated and in a horrible location. Would not recommend!
Comment from Hotel Management
Sep 8, 2017 by Misty, Hotel Management
Sorry to know that.we are renovating the rooms. Misty.
4 out of 5
by A verified traveler

Posted Aug 24, 2017 on Hotels
Ok
1 out of 5
by A verified traveler

Dangerous area broken windows

Posted Aug 21, 2017
Horrible in a dangerous area. No where to park, broken windows, would not recommend ever.
Comment from Hotel Management
Sep 8, 2017 by Misty., Hotel Management
Sorry to hear that .we have ample parking in the back . Misty.
2 out of 5
by A verified traveler

Disappointing

Posted Aug 21, 2017 on Hotels
Ran out of ice in 90 degree temp. Had to wait until 10 pm to get ice. Paltry breakfast. Should not be advertised as such. No phone in room. No WiFi available. Disappointing. Will not stay here again.
1 out of 5
by A verified traveler

Nice stuff, horrible hotel condition

Posted Aug 21, 2017
There is no such thing as a "non-smoking" place there. The smell of smoke hits you from the moment you step in to the lobby. The non-smoking room did not have an obvious smoke smell, but I believe it was just in contrast with the lobby and corridor leading to the room. There was a strong smell of an old house, like the one in an old moldy basement though. Nonorin, phone did not work. Condition of the furniture is terrible. Shower glass door bumps into the toilet when you just half-open it--was a miracle the glass did not break. The front desk lady was super- nice though, did her best to mitigate all the problems-- very grateful to her for that.
Comment from Hotel Management
Sep 8, 2017 by Misty, Hotel Management
Thanks for the comments.we are trying to resolve these issues. Thanks. Misty.
4 out of 5
by stephen

New Haven Inn

Posted Jul 14, 2017 on Hotels
Staff was quite pleasant but "breakfast" was pathetic
5 out of 5
by Addam

This traveler left a rating score only Posted Jul 13, 2017 on Hotels