Ratings based on 133 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
59% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from MA

Seriously needs management attention

Posted Jul 23, 2016
Room was clean except for disgusting stains all over the carpet. Shower temp control did not control; beware of being scalded.
1 out of 5
by A verified traveler

Dirty and messy hotel

Posted Apr 29, 2016 on Hotels
All thy phone in the room ain't working, the rooms re dirty,thy have to move me to a better room apparently but no difference. Towel is full of dust. This was a night male. Please do not let the picture fool you and waste you money
5 out of 5
by Shandalier from Providence, RI

Good clean room

Posted Apr 11, 2016 on Hotels
Clean room, and very close to coco keys
Comment from Hotel Management
Apr 15, 2016 by Himanshu Rajgor, Hotel Management
Thank you very much for taking the time out to provide us with a review of your stay. We hope to see you again whenever you are in the area.
5 out of 5
by Latoya from Ocean county

Posted Mar 22, 2016 on Hotels
There was no pool more like a motel than a hotel. but other than that it was a good 1St get away with my kids and the family.
Comment from Hotel Management
Apr 1, 2016 by Himanshu Rajgor, Hotel Management
Thank you for taking the time out to provide us with a review of your stay. We are glad that you and your kids had a great time and hope that you will stay us again whenever you are in the area again.
4 out of 5
by A verified traveler

over night stay

Posted Mar 3, 2016
Pros: good location for me
Cons: all good for what I needed
Location: close to lots of shopping and dinning also downtown
Room was very clean the towls sheets were all clean and nice
Comment from Hotel Management
Apr 1, 2016 by Himanshu Rajgor, Hotel Management
Thank you for taking the time out to provide us with a review of your stay and we hope to see you again whenever you are in the area.
5 out of 5
by Gabriel from florida

Great for the price.. I stay again if needed.

Posted Mar 2, 2016 on Hotels
Great room, clean, and spacious. Fastcheck in and check out. Great rate..
Comment from Hotel Management
Apr 15, 2016 by Himanshu Rajgor, Hotel Management
We are glad that you had a quality experience and hope to see you again whenever you are in the area.
1 out of 5
by BONNIE from Dallas

Spend an extra nickel and stay elsewhere!

Posted Feb 22, 2016 on Hotels
Poor overall. Checked in very late, clerk was nice. This Used to be a Super 8. Has only recently been an all non-smoking hotel. Room still reeked of stale smoke. Was exhausted, so didnt bother trying to get a diff room. Noisy location. Thin walls. Brick beds. Poor water pressure. Room key stopped working in the morning (8am) Clerk let me in to the fitness closet to purchase a soda. Machine was mostly empty and would not refund money. Clerk reset room key, which worked exactly Once. Breakfast was 'okay' I recommend a looking for another hotel if at all within your means.
Comment from Hotel Management
Apr 1, 2016 by Himanshu Rajgor, Hotel Management
We apologize that your stay was not convenient.
5 out of 5
by Cristobal

Posted Feb 17, 2016 on Hotels
May stay excelent very good
Comment from Hotel Management
Apr 16, 2016 by Himanshu Rajgor, Hotel Management
Thank you for providing us with a review of your stay. We are glad that you had a quality stay.
3 out of 5
by A verified traveler

Posted Feb 10, 2016 on Hotels
Comment from Hotel Management
Apr 15, 2016 by Himanshu Rajgor, Hotel Management
We apologize that your stay was less than convenient and request you to let us know the problems that you faced so that we can learn and improve on that.
5 out of 5
by A verified traveler from ct

Very accommodating and helpful.

Posted Jan 24, 2016
Very accommodating and helpful staff willing to go the extra Mile especially during a snow storm.
Comment from Hotel Management
Jan 25, 2016 by Himanshu Rajgor, Hotel Management
Thank you for taking the time out to provide us with a review of your stay. The staff of Quality Inn Waterbury appreciates your comment and thank you for staying with us.