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Reviews of Quality Inn

2.5 out of 5
Quality Inn
95 Scott Rd, Waterbury, CT

Reviews

7.0

Good

Rating 10 - Excellent. 218 out of 869 reviews" "
Rating 8 - Good. 259 out of 869 reviews" "
Rating 6 - Okay. 184 out of 869 reviews" "
Rating 4 - Poor. 96 out of 869 reviews" "
Rating 2 - Terrible. 112 out of 869 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

April

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Timeek

Stayed 1 night in Mar 2024

8/10 Good

Melvia

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Clean room, comfortable bed, coffee, refig, microwave in the room, very convenient and cost saving.
Stayed 3 nights in Mar 2024

6/10 Okay

Jessica

Liked: Staff & service
Idk.if i took the right entrance but it was dark and confused also room was a little dirty
Stayed 1 night in Mar 2024

10/10 Excellent

Juicy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

PAULA

Disliked: Cleanliness
Stayed 3 nights in Jan 2024

8/10 Good

E

Traveled with partner
Liked: Property conditions & facilities
Night staff was polite. Day staff not to attentive to guest.
Stayed 1 night in Jan 2024

10/10 Excellent

Yeni, Huntington Station

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Min

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

2/10 Terrible

Sammie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

ILIR

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Jorge A

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

2/10 Terrible

Jorge A

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Pun

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
They have a closed restaurant that had alot of dirt such as bags and garbage around it..almost like there re homeless people spending time there. Beds were so comfortable but the property had a lot of trucks in the parking lot that are just parked there…had a good sleep but were awoken thru the nite by slamming doors and shouting guests not respecting what time it was!
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the restaurant next door is now closed and it appears there are people hanging out there who have left quite a bit of trash which is unsitely.
Stayed 1 night in Dec 2023

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

William

Liked: Cleanliness, staff & service, amenities
Room reeked of pot. Other than that the room was clean and comfortable.
Stayed 4 nights in Nov 2023

2/10 Terrible

Danny

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Well there was a party in the room next to me until 4am very Un happy
Stayed 10 nights in Nov 2023

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Overall pleasant experience. The room was nice and clean. Housekeeping came by everyday to make sure we had everything we needed.
Stayed 4 nights in Nov 2023

10/10 Excellent

Randy

👍
Stayed 1 night in Nov 2023

8/10 Good

Kareem

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
I love that the establishment serves breakfast every morning to their guests,house keeping did an awesome job as well.
Stayed 3 nights in Nov 2023

6/10 Okay

STEPHEN, Brooklyn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathroom needed a fair amount of repair work. Some repairs look to be either badly done or temporary. Also no carpeting on the floor.
Stayed 1 night in Nov 2023

8/10 Good

Oniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Destiny

Traveled with partner
Liked: Staff & service
Everything was good the only problem is the remote for the tv was missing and the plate that goes in the microwave to put food on top of was missing as well.
Stayed 2 nights in Nov 2023

10/10 Excellent

Paul

Traveled with family
Liked: Property conditions & facilities
Thanks
Stayed 1 night in Nov 2023

6/10 Okay

Michael

Stayed 1 night in Nov 2023

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

4/10 Poor

Brian

Business traveler
Stayed 1 night in Oct 2023

4/10 Poor

Christine

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Christa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was not properly cleaned, spider webs all around my room, the walls were dirty the dinning area is to small, staff allowing outside people to get food from the dinning area, the vending machine is in the same place the washing machine is, the vending machine number dosen't work properly (gives the wrong food or drink), the ice machine is too far from the room, the televisions in the rooms are too small. I would not stay here again nor would i recommend this hotel to anyone else.
Stayed 2 nights in Oct 2023

10/10 Excellent

Caryl

Quiet clean room. Friendly staff.
Stayed 14 nights in Sep 2023

10/10 Excellent

Yahaira

Stayed 3 nights in Oct 2023

2/10 Terrible

Suzanne

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had zero other options in the area while we were in town for a wedding, so we had to stay here. I didn’t sleep the entire first night thinking we were about to be murdered in our sleep. It was a smoking room, although I don’t remember booking a smoking room. It wreaked like smoke and there were burn holes all over the comforters. It was expensive as hell and I would expect a $49.99 special on the side of the highway to be the price for what we walked into. If I could give them zero stars I would. Trash everywhere outside the rooms. Just overall absolutely terrible. I’d rather sleep in my car next time.
Stayed 2 nights in Oct 2023

8/10 Good

Fisnik

Traveled with family
Disliked: Staff & service
Staff not trained
Stayed 1 night in Oct 2023

2/10 Terrible

Penny

Traveled with family
Was unsafe area to stay in,first night people were arguing until 1:30 in the morning.We would walk bu a certain door and smell pot every time.For breakfast there was very little choice and no jam peanut butter or anything for condiments and then later we went back to room after being gone all day to find bed wasn’t even made up
Stayed 2 nights in Oct 2023

2/10 Terrible

Nathan

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Probably worst hotel I have ever stayed in. Will be contacting quality in corporation. Supposed to be non smoking, smells horribly of smoke, cigarette burns all over the bed. Dirty, dinged up. Broken remote, Crocker fixtures. Screams unsafe with lighting and overall appearance.
Stayed 1 night in Oct 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Paul

Traveled with family
Liked: Amenities
The place could use some caretaking around the areas. Our shower walls were cracked and the door wouldn't shut unless you pushed on it hard. The staff was very nice and accommodating. I would say better than most overall. But for the price, I can't say it was a bad place by any means.
Stayed 3 nights in Sep 2023

6/10 Okay

Nadege

Business traveler
The hotel was ok, I wish they had an elevator. If you had a lot of luggage its quit hard to take them in the upper level.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Had stayed there before, this time around was much better, quiet and better cared for.
Stayed 4 nights in Sep 2023

4/10 Poor

Deshawn

Stayed 1 night in Sep 2023

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for a great price
Stayed 2 nights in Sep 2023

2/10 Terrible

Dawn

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To check in you have to stand outside at a window as the entry way is locked. It was 45 degrees. Free breakfast WAS ADVERTISED FROM 6AM- 11AM ......NOT TRUE was told at check in was at 7.....which would of been ok if didnt need to be gone by 6:15 am. When we checked out at the walk up window the clerk was a sleep. Also they put a $50 hold on your card not to be refunded till 7-10 business days or pay cash with they would not refund till after 7am..... which we were already gone for 45 minutes. DO NOT STAY HERE
Stayed 1 night in Sep 2023

2/10 Terrible

Farlana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelt like straight up cigarette, some stain looks like blood on wall, and mold on wall. Smell was so bad I didn’t even stay the night.
Stayed 1 night in Sep 2023

6/10 Okay

Tracey

Traveled with group
Liked: Property conditions & facilities, room comfort
It was a overnight from a friend cookout Had to call in cause she gave me wrong room. Did not ask for proper identification
Stayed 1 night in Aug 2023

4/10 Poor

Jameson

Business traveler
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Olivia

Traveled with partner
Liked: Staff & service
Their pillows are small and flat, they leaf blow in the early morning right by the doors of throoms, the roads are busy and nobody likes to let you pull out of the parking lot.
Stayed 3 nights in Sep 2023