Posted Jul 19, 2016
We stayed last weekend for my boyfriend's birthday and we were disgusted by the people manners and how bad the hotel staff was. First our room wasn't ready because they lady at the front desk said they didn't have backup. The people that were supposed to clean are room were chatting and didn't even care to help us until we called the front desk, one of the cleanning ladies said " I don't give a f....if your room is not ready" ....so disrespectful and nasty about it. The sofa bed was dirty and have bugs, so disgusting. The shower needs more pressure, so poor and dirty (we found hair in the tub). When we asked for the manager they said he wasn't coming until Monday night, really??!!!! No wonder everyone is doing nothing to make and feel customers welcome. The pool bathroom has urine all over the toilet and we needed to ask one of the employees to clean that up! Pool need to be cleanning inmediately too. The guy at the night shift at the front desk was so rude ( we came around 2am back to are rooms from having a great night) and he told us to shut up if we continue to make noises and threat us to call to police to kick us out, nasty nasty nasty attitude and rude completely of of nowhere and when we asked again for the manager he said he is the manager and he can do whatever he wants. HORRIBLE, YOU BEEN AWARE DO NOT GO THERE!