Ratings based on 246 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2018
Very accommodating staff. Nice rooms. Many things to do nearby
4 out of 5
Recommended
for Everyone
by A verified traveler from GC Maryland

Nice location for what we wanted.

Posted Mar 26, 2018
Pros: The ladies taking care of the dinning area for breakfast did a great job. Constantly cleaning and attending to people. Nice to see people who care.
Cons: The bath room is very small, and we really don't like having the sink outside the bath area.
Location: Great food and entertainment very close.
We had a good time in the area. A good place to stay in the Lancaster area, if you don't want to be downtown.
Comment from Hotel Management
Mar 27, 2018 by Bonnie, Hotel Management
Thank you for taking the time to complete the online survey. We appreciate your business and we're glad you had a good time in the area. I'll let my breakfast girls know that you appreciated their promptness in the dining area. Looking forward to your next visit to the area. Bonnie Locher General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from NH

My favorite place to stay in New Holland

Posted Feb 1, 2018
Pros: NOTHING NOT to love.
Cons: A simple dinner buffet like the breakfast buffet - doesn't have to be a fee. When I arrive on a Sunday evening, not much is open.
Location: Lots of things, just remember to check in on the small at home Amish businesses. You always find a treasure.
The only reason I didn't give this hotel a straight out excellent rating is because the mattresses were so hard we couldn't sleep and woke-up with backaches. Now, with that said, I know it was probably just because they were new mattresses which is a good thing. It's just a bad thing because they're not broken in yet. I'll just remember to bring a mattress pad next time just in case. Everyone is super and friendly here. Cleaning of rooms is awesome. I always choose Comfort Inn in New Holland for my hotel when I'm in the area.
Comment from Hotel Management
Feb 5, 2018 by Bonnie Locher, Hotel Management
Thank you for taking the time to complete the online survey. We're glad you enjoyed your stay and the clean hotel. Thanks for choosing us for your travel needs.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 22, 2018
Pros: Everything.
Cons: Vacuum the bathroom vents in ceiling.
Arrived Janury 20, 2018 for 1 night. Staff was friendly and accomodations were good and room was quiet. Enjoyed breakfast. Would return again. Thank you to Brittany, Madelyn and Abe for your professional and gentle handling of our reservations.
Comment from Hotel Management
Jan 31, 2018 by Bonnie Locher, Hotel Management
Thank you for your comments directed to the staff. They are all looking forward to your next visit.
4 out of 5
by A verified traveler

Posted Jan 15, 2018 on Hotels
Comment from Hotel Management
Jan 31, 2018 by Bonnie Locher, Hotel Management
Thank you for choosing Comfort Inn in New Holland. We look forward to your next visit.
4 out of 5
by A verified traveler

Posted Jan 5, 2018 on Hotels
Comment from Hotel Management
Feb 26, 2018 by Bonnie, Hotel Management
Thank you for your business.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Dec 23, 2017
Small but complete hotel to stay. Staff very friendly and receptive.
Comment from Hotel Management
Jan 31, 2018 by Bonnie Locher, Hotel Management
We're glad you enjoyed the friendly staff and found us very receptive. Thank you for choosing the Comfort Inn. We look forward to your next stay.
5 out of 5
by Kayla

Excellent stay!

Posted Dec 20, 2017 on Hotels
We chose this hotel because it was right in the middle of Amish country, but still close enough to other things to do (outlets in Lancaster, hockey in Reading). The hotel staff was friendly, check in/out was smooth, breakfast was good, room was clean, and the lobby was decorated for Christmas. We loved It!
Comment from Hotel Management
Feb 5, 2018 by Bonnie Locher, Hotel Management
Thank you for taking the time to complete the online survey. We're glad you had a pleasant stay and enjoyed the hospitality of the hotel. We look forward to your next stay with us.
5 out of 5
by Marsha

Posted Dec 18, 2017 on Hotels
Best Comfort Inn I've ever stayed in. Very friendly front desk. Clean. Smelled nice and not old/musty. Bed very comfortable. Pillows fluffy. Nice sofa and desk area. Microwave and large refrigerator. I'm never a fan of the bedspread ... this was a faux down comforter partially covered with the sheet. (I still bring my own blanket!) Breakfast was great. Best and cleanest I've had in a Comfort Inn. Only complaint is with the building of these motels. Wish there was a door on the sink/bath area so one could get up early and get dressed without waking the whole room. Also very thin walls. I could hear the person next door snoring!!
Comment from Hotel Management
Jan 31, 2018 by Bonnie Locher, Hotel Management
Thank you for taking the time to complete the online survey. We appreciate the feedback. We look forward to seeing you in the future.
3 out of 5
by donna

This traveler left a rating score only Posted Dec 17, 2017 on Hotels