Lobby

Reviews of Comfort Inn Amish Country

2.5 out of 5
Comfort Inn Amish Country
626 W Main St, New Holland, PA

Reviews

8.8

Excellent

Rating 10 - Excellent. 403 out of 772 reviews" "
Rating 8 - Good. 255 out of 772 reviews" "
Rating 6 - Okay. 79 out of 772 reviews" "
Rating 4 - Poor. 26 out of 772 reviews" "
Rating 2 - Terrible. 9 out of 772 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Julie, Nashua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really welcoming. Everyone we walked past said good morning or had a smile on their faces. Makes staying anywhere much better.
Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and spacious. Complementary breakfast was provided in clean cafeteria style room. Staff was friendly. I highly recommend this motel!!!
Stayed 1 night in Mar 2024
Response from Bonnie on Mar 27, 2024
Thank you for the feedback. We appreciated your visit.

10/10 Excellent

Gerald

Liked: Cleanliness, property conditions & facilities
Close to shopping/ restaurants
Stayed 1 night in Mar 2024
Response from Bonnie on Mar 27, 2024
Thank you for staying with us. We appreciate the feedback.

2/10 Terrible

Kenneth

Stayed 1 night in Mar 2024
Response from Bonnie on Mar 19, 2024
Thank you for your business.

8/10 Good

joe

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Bonnie on Mar 27, 2024
Thank you for your business.

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I really like the area.
Stayed 4 nights in Mar 2024
Response from Bonnie on Mar 19, 2024
Thank you for your business.

6/10 Okay

Edward

Traveled with family and small children
The matress was hard for me. But it is a place to sleep that is has clean has home. Breakfast wasn't much but plenty of good restaurants nearby with good breakfasts.
Stayed 2 nights in Feb 2024
Response from Bonnie on Mar 20, 2024
Thank you for your feedback.

8/10 Good

frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good. Not great. We liked the front desk guy. Very helpful and easy check in. Hated the bathtub and toilet were separate from the sink. Overall, a nice place to stay with a nice breakfast in the morning. I would recommend this hotel to others looking for a decent place to stay at a decent price.
Stayed 1 night in Feb 2024
Response from Bonnie on Mar 19, 2024
Thank you for your business.

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Bonnie on Mar 20, 2024
Thank you for your business.

10/10 Excellent

Patricia, Blairstown

Stayed 1 night in Jan 2024

10/10 Excellent

jay

Stayed 1 night in Dec 2023
Response from Bonnie on Jan 4, 2024
Thank you for taking the time to complete the online survey. We appreciate the feedback and look forward to serving you in the future.

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Bonnie on Jan 4, 2024
Thank you for taking the time to complete the online survey. We appreciate the feedback and look forward to serving you in the future.

8/10 Good

Brenda J

Liked: Cleanliness, staff & service
The bed was worn...dips in the mattress. But overall the stay was very nice. Would have liked to have a print out of the channels for the TV.
Stayed 1 night in Dec 2023
Response from Bonnie on Jan 4, 2024
Thank you for taking the time to complete the online survey. We appreciate the feedback and look forward to serving you in the future.

6/10 Okay

Tanya

Stayed 1 night in Dec 2023
Response from Bonnie on Dec 20, 2023
Thank you for your feedback. We appreciate your business and look forward to serving you in the future.

10/10 Excellent

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice property. It is conveniently located between Leola and New Holland and very quiet. Our room was in good condition overall, with a small patch on the bedroom wall that had not been painted. The bathroom had some water damage around the shower and some mold on the upper portion of the wall, from the high humidity levels. Beds were comfortable and the complementary breakfast was typical of most properties. The 24 hr coffee in the lobby was nice.
Stayed 1 night in Nov 2023
Response from Bonnie on Nov 22, 2023
Thank you for taking the time to complete the online survey. We appreciate the feedback and look forward to serving you in the future.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were friendly, always asking if you needed anything
Stayed 1 night in Nov 2023
Response from Bonnie on Nov 15, 2023
Thank you for taking the time to complete the online survey. We appreciate your business and look forward to serving you in the future.

6/10 Okay

Kathy

Liked: Staff & service
Stayed 2 nights in Nov 2023
Response from Bonnie on Nov 15, 2023
Thank you for your feedback. We appreciate your business and look forward to serving you in the future.

10/10 Excellent

Alex, Dushore

Stayed 2 nights in Nov 2023
Response from Bonnie on Dec 20, 2023
Thank you for your feedback. We look forward to serving you in the future.

10/10 Excellent

Terry

Stayed 1 night in Nov 2023
Response from Bonnie on Dec 20, 2023
Thank you for your feedback and we look forward to serving you in the future.

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was a bit confusing. Expedia had my reservation under someone elses name. Took a bit to correct the reservation but the lady at the desk was helpful to correct. Gave us some good suggestions for dinner
Stayed 1 night in Nov 2023
Response from Bonnie on Nov 6, 2023
Thank you for taking the time to complete the online survey. We appreciate the kind comments. Looking forward to your next stay.

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Bonnie on Oct 30, 2023
Thank you for taking the time to complete the online survey We look forward to serving you in the futre..

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service
Not bad for the price! The facility is a little older, but the rooms were clean and the staff was very friendly!
Stayed 1 night in Oct 2023
Response from Bonnie on Oct 30, 2023
Thank you for taking the time to complete the online survey. We appreciate the feedback and look forward to serving you in the future.

10/10 Excellent

Attilie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay in the Amish country!
A wonderful hotel to stay in! Everything was very nice and reasonably priced.
Stayed 1 night in Oct 2023
Response from Bonnie on Oct 30, 2023
Thank you for taking the time to complete the online survey. We appreciate the feedback and look forward to serving you in the future.

10/10 Excellent

Gloria

Traveled with family
My stay was excellent and I would come back again
Stayed 1 night in Oct 2023
Response from Bonnie on Oct 30, 2023
Thank you for taking the time to complete the online survey. We appreciate the feedback and look to serving you in the future.

10/10 Excellent

Denise

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Bonnie on Oct 26, 2023
Thank you for your feedback.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
weekend getaway
convenient location to a lot of attractions, restaurants and shops. continental breakfast had spread of typical breakfast items and lots in stock. bed was fine, pillows could’ve been better. room overall was clean and served its purpose. I would return again for a weekend getaway.
Stayed 2 nights in Oct 2023
Response from Bonnie on Oct 26, 2023
Thank you for your feedback. We look forward to serving you in the future.

8/10 Good

Willaim, oswego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room . breakfast was good
Stayed 2 nights in Oct 2023
Response from Bonnie on Oct 26, 2023
Thank you for the feedback. We look forward to serving you in the future.

10/10 Excellent

Doug

Stayed 1 night in Oct 2023
Response from Bonnie on Nov 15, 2023
Thank you for taking the time to complete the online survey. We appreciate your business and look forward to serving you in the future.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Bonnie on Oct 19, 2023
Thank you for taking the time to complete the online survey. We appreciate the feedback and look forward to serving you in the future.

8/10 Good

ted

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good variety for breakfast, accommodating and friendly staff.
Stayed 1 night in Oct 2023
Response from Bonnie on Oct 19, 2023
Thank you for taking the time to complete the online survey. We appreciate the feedback and look forward to serving you in the future.

10/10 Excellent

Merlin

Stayed 1 night in Oct 2023
Response from Bonnie on Oct 18, 2023
Thank you for taking the time to complete the online survey. We appreciate your kind comments and look forward to serving you in the future.

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable room. Location is great for shopping and restaurants. Staff very friendly and personable.
Stayed 2 nights in Oct 2023
Response from Bonnie on Oct 18, 2023
Thank you for taking the time to complete the online survey. We appreciate your kind comments and look forward to serving you in the future.

8/10 Good

Joanne

Traveled with group
Liked: Cleanliness, staff & service
Nice property clean but AC did not work well and that was disappointing. Overall a good place to stay at a reasonable price. Breakfast included with good variety. Nice they had coffee, tea and hot chocolate available in the lobby.
Stayed 1 night in Oct 2023
Response from Bonnie on Oct 16, 2023
Thank you for your feedback. We look forward to serving you in the future.

4/10 Poor

Karen

Stayed 1 night in Oct 2023
Response from Bonnie on Nov 6, 2023
Thank you for your business.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Just a bit out of the way from the typical tourist attractions. Not much around it in the way of restaurants, shops, etc.
Stayed 1 night in Oct 2023
Response from Bonnie on Oct 16, 2023
Thank you for your feedback and look forward to serving you in the future.

4/10 Poor

Denise

Traveled with family
Disliked: Amenities, property conditions & facilities
First set of keys did not work — second set did…. Which would have surely surprised the guest who was already staying in the room….. down to reception again for the third time …. Finally: working keys for an unoccupied room. Hooray!
Stayed 1 night in Oct 2023
Response from Bonnie on Oct 12, 2023
Sorry for the inconvenience. Thank you for your business.

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, great staff, very clean & comfortable.
Stayed 3 nights in Oct 2023
Response from Bonnie on Oct 12, 2023
Thank you for the feedback. We appreciate your business and look forward to your next visit.

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. The staff was nice. Brwakfast was good. I would give the score of 10.
Stayed 2 nights in Oct 2023
Response from Bonnie on Oct 12, 2023
Thank you for your feedback. We appreciate your business.

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Bonnie on Oct 16, 2023
Thank you for your feedback and look forward to serving you in the future.

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Bonnie on Oct 9, 2023
Thank you for your feedback. We look forward to serving you in the future.

10/10 Excellent

Gunnar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Bonnie on Oct 12, 2023
Thank you for your business. We appreciate your business.

10/10 Excellent

marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found my unit to be clean and in order. Everything in the room was neat and orderly.
Stayed 1 night in Oct 2023
Response from Bonnie on Oct 9, 2023
Thank you for taking the time to complete the online survey. We appreciate your feedback and look forward to serving you in the future.

8/10 Good

jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Bonnie on Oct 9, 2023
Thank you for your rating. We appreciate your business and look forward to serving you in the future.

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Bonnie on Oct 9, 2023
Thank you for taking the time to complete the online survey. We appreciate your rating and look forward to serving you in the future.

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and good location. Friendly and really helpful staff.
Stayed 2 nights in Sep 2023
Response from Bonnie on Oct 9, 2023
Thank you for taking the time to complete the online survey. We appreciate your feedback and look forward to serving you in the future.

10/10 Excellent

Bob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really helpful with questions about local businesses. One of the friendliest greetings that we have experienced during check-in.
Stayed 1 night in Sep 2023
Response from Bonnie on Sep 27, 2023
Thank you for your business and the comments directed to our hotel. Looking forward to serving you in the future.

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and helpful. They definitely went above and beyond to make our stay comfortable and enjoyable. The breakfast was hot and delicious.
Response from Bonnie on Sep 27, 2023
Thank you for your business and comments directed to our hotel. We look forward to serving you in the future.

8/10 Good

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Shady Maple Buffet and Hollywood casino. Short drive to Lancaster and close to turnpike. Staff very helpful and nice.
Stayed 1 night in Sep 2023
Response from Bonnie on Sep 27, 2023
Thank you for your business and comments directed at our hotel. We look forward to serving you in the future.

10/10 Excellent

Maria Esther

Stayed 2 nights in Sep 2023
Response from Bonnie on Oct 30, 2023
Thank you for taking the time to complete the online survey. We appreciate the feedback and look forward to serving you in the future.

10/10 Excellent

robert

Stayed 2 nights in Sep 2023
Response from Bonnie on Oct 30, 2023
Thank you for taking the time to complete the online survey. We appreciate the feedback and look forward to serving you in the future.